Their customer service was above and beyond! Top notch. I fell off my bike and busted my seat. They gave me a great deal($ 10) on a brand-new seat(ones that others left behind when buying bikes), ordered me some fenders online(because the in-store ones were out of my price range), called me when the fenders came in, put the fenders on and tuned up my bike free of charge(probably 1 hr’s worth of service — free of charge), and helped me figure out my bike light battery issue. This is so much than I could have ever expected. Brought them a little thank you/goodie bag because these two guys were so incredibly kind. Just… WOW. WOW. WOW. :)
Portia H.
Classificação do local: 5 New York, NY
The bike man was not pushy. He was helpful. I just went in to have my 25 year old Trek bike boxed up for $ 35 and I ended up buying a bike lock and having the bike tuned up. Its a great location with parking in the back and very easy to get to from the freeway. It’s a nice drive in my mother’s Juke with Pittbull and Né-Yo tuned in:} I’m awaiting the phone call so that I can go to Amtrak and send it. I called(5) shops before I chose this shoppe.
Mike L.
Classificação do local: 5 Washington, DC
I recently purchased a bike and had a wonderful experience especially as I was making an out of town purchase(arranged my own shipping). I had the pleasure of working with Bob who is very knowledgeable and guided me to find a bike to my exact requirements. I was very impressed by their detail towards customer service and especially communication. These guys go way beyond the extra mile even on something simple as checking to see if there is a rack mount on a fork. Not only did they confirm but was happy to send a picture when requested. This is first class service and some of the best prices around! Also, I was very impressed with their selection of bikes but also their ability to get bikes in stock quickly. I am a proud owner of a 2014 Norco Threshold A1, which other stores are still struggling to get one in.
Adam C.
Classificação do local: 5 Pittsburgh, PA
This place rocks just moved here and very informants helped me find some local trails
Bob m.
Classificação do local: 5 Pittsburgh, PA
cant say i’ll be going to any other shop anytime soon!!! Best dog ever!