Calfo Red Line Transfer Inc

Have to update my review and say that I would not recommend using this company anymore. They broke a mirror during the move and Ron wrote it up and promised to come out and replace it, my mother is still fighting with them to get this replaced, Ron keeps promising to come out then doesn’t show up when he says he will. It’s been 2 months now.
Thought integrity and their word meant something to these guys but apparently I was wrong.

Before I relate my experience, you might want to know that this moving company, as of July 2015, is not currently authorized to make interstate moves. According to the Federal Motor Carrier Safety Administration, Calfo Red Line Moving has an inactive USDOT number. Its insurance expired in 2013. When I called the FMCA to make inquiries, the representative told me, «You should avoid using companies like this.» For more information go to
or call 1−888−368−7238. Calfo’s DOT number is #457 525.
Calfo’s license for intrastate moves in the Commonwealth of Pennsylvania is up-​to-​date but there is a complaint history. You can call the Pennsylvania Public Utility Commission to check on this.
Here is my experience with Calfo Red Line Transfer: In 2009, I moved to Shanghai, China from Pittsburgh, Pennsylvania on an expatriate assignment with my company. On January 28, 2009, my goods were moved into storage with Calfo. During my 6 years in China, I paid the company over $ 13,000 in moving and monthly storage fees.
When I was in Asia, I travelled all around the region and back and forth to the United States so my suitcases took a real beating but my boxes in storage at Calfo looked much worse after 6 years. When my goods came out of storage this year, many items were crushed and broken. Glass artwork, a glass lampshade, picture glass, a lamp, kitchen items and many other goods were smashed up and had to be thrown away. 4– 5 large boxes were missing including all my pots and pans and 3 large paintings.
I hired Mayflower Van Lines to transport my goods to my new location. On April 28, 2015, I watched my goods come out of storage from the Calfo warehouse in Pittsburgh and go on the Mayflower truck. I kept track of the boxes and ticked them off against the inventory list. Over 25 boxes did not have inventory numbers. When I asked why, I found out Calfo never labeled them with inventory numbers six years ago. Because the inventory list was not complete when my goods went into storage in 2009, it was impossible to tell whether my goods were all there when they came out of storage in 2015. I didn’t realize goods were missing until I unpacked later in Chicago.
When I discovered the missing boxes, I phoned and emailed Ron Calfo, owner of Calfo Red Line Storage numerous times to ask whether he could look in the warehouse for the goods. Either there was no answer or Linda Calfo Kratochvil, Ron Calfo’s sister, who is the office bookkeeper, took messages which no one ever returned.
Even Mayflower Van Lines offered to help me as part of its customer service. My Mayflower driver phoned Calfo numerous times to discuss the situation with Ron Calfo. Calfo never replied to him either.
As a last resort, I texted Nick Calfo, Ron Calfo’s son, on June 16 about my missing boxes. He replied immediately: «I’m really sorry about that… When I get in the office tomorrow I will have all of my guys looking for it… Sorry again I’ll look and have my crew look.»
But I never heard from him ever again. He never answered any other inquiries. As of right now, I have never had a conversation with anyone at Calfo about my missing boxes, not to mention all the smashed items.
The Mayflower Van Line driver who helped me try to contact Calfo said, «Something is not right here. Why is this company still in business?»