Brought vehicle in for service because they were«AAA Approved Auto Repair». Bill lied and attempted to take advantage of us. Issue of car was resolved with a simple fuse, but they tried to charge us over $ 500 to replace the alternator, battery, and belt. After talking to Bill on the phone I got a bad feeling when I started asking him specific questions regarding the voltage of the alternator that needed to be replaced. He told me it was around 12.4 or 12.5, when in fact after leaving the shop it tested at over 14. We paid for the service to the fuse but declined the service for the belt, battery, and alternator. Took the vehicle to get the battery, starter, and alternator tested at another store and all were still good. Be careful with this place, they tried to take advantage of my wife and lied directly to me on the phone.
Melissa B.
Classificação do local: 4 Pinckney, MI
They fixed our a/c while on vacation. We found them via AAA, so that made us comfortable taking our car there. I feel the price was a little high, but they knew we were on vacation and wanted air, so I wasn’t super surprised at the price. Overall pleased with the service and attention we received, and would return there if we had car issues in this area.
Ross M.
Classificação do local: 5 St. Petersburg, FL
Mostly it was just good luck. Not the car breaking down on the freeway, of course. And the signs of good luck appeared rather quickly, but the grand finale of good luck was finding National Auto Service. The timing belt went on my fiancée’s 2006PT Cruiser. This could have turned into a costly breakdown, especially because she was on the freeway. Road Rangers showed up before she even got off the phone with AAA. AAA, itself, was rather quick, and the tow truck driver recommended this place(or rather this place was AAA approved). Bill had spectacular customer service. He was very reasonable with the price. We were very lucky to link up with him and National Auto Service. The car broke down at 7:30am on Friday. It was fixed by noon on Saturday. We were very pleased and highly recommend National Auto Service. Maybe it was just luck, but I think National Auto Service had a little bit to do with turning around this otherwise unlucky breakdown!
Arden M.
Classificação do local: 5 Tampa, FL
My car broke down on the Howard Frankland and AAA came to pick it up. They took it to National, who very quickly(within 2 hours) diagnosed the problem. They quoted me a price but worked with me to make it a little lower, and had my car ready for me the following morning. I was very impressed with how nice everyone was, provided thorough explanation and the price was very, very reasonable. Any further issues I have I will definitely take my car back to them. They did an excellent job and my car is running great now.