SpringHill Suites Pinehurst Southern Pines

Older hotel however could be in decent condition if they cleaned it a little better. Several areas in the hotel were dirty and unclean rooms. We had used bottles on toiletries in our room and stained carpets. Random hair found in bathrooms and bedding. I noticed all the vents were gross and it was very hard not to notice them.
Staff was friendly and we also used the hot tub that was clean and nice. Lobby is up to date friendly. Front lobby staff was short and rude, however, the housekeeping staff was very friendly. One lady was always asking how our day was going. Overall gave 3 stars.

Ok, you stay here for free breakfast which they post proudly on the wall. They know there is a lot of kids here this week for the USKids golf, but they run out of breakfast food 30 minutes prior to their own announced end times (9am weekday). They ran out of milk and eggs. Their management explain that it was because the food truck failed to show at 6am. Well, it reflects poor management, because they knew there would be tons of kids needing milk for breakfast that ends at 9am. They send a person to the store to buy 2 liter of milk. Let’s do the math, how many cups of milk in a 2 liter? Seriously, there were more than 8 kids waiting for milk at 8:30am. How long does it take to get milk from the store at 6am when you knew the food truck didn’t stop at the hotel? Why would you buy a 2 liter carton of milk? Math anyone? Two breakfast in a row the manager failed to instruct staff to buy appropriate rations of food for guests that stayed here for the free breakfast. … she also failed to understand the numbers of guest despite the white board at the front welcoming US Kids golf. Again, bad management has let this place become a dump. One star now. Shame on Marriott for hiring such poor leadership.

Pretty good hotel. Very clean, good location, awesome price. cant go wrong here.
Breakfast typical junk. Stay here and save money for Pinehurst #2

Not impressed, rooms were dirty, mold and black stuff growing in the bath tub. Broken sink and toilet. Overall not the best as far as clean, fridge had milk from past guests. Breakfast is awful, synthetic tasting eggs, packaged foods.

Very disappointed in this hotel. We chose the hotel because they were on a Pet Friendly web site. When we arrived they told us that they no longer accepted pets. While I was waiting to speak to the manager I pulled up the web site on my phone and it was still listed. She said that it must be a mistake. She redirected out reservation to a property down the street.

Just a couple minor things kept me from giving it 4 stars. A nice and clean hotel with a nice staff. The lady working the front desk when I checked in at 530PM was alone or at least no one came out to help and she needed it. A hotel like this should always have 2 staff members at the front desk. The day was very hot and when I opened my door it felt like a furnace. It bugs the hell out of me when they will not leve the AC on when guests are coming in. A co worker found his AC on so it may have just been the person who cleaned the room. It took forever for the AC to cool the room down. The two TV’s were small and surprisingly not HDTV’s. I’d stay here again if the situation arises.