Low rent. On par with Little Caesars. Maybe. This is the kind of pizza that you do not want to try and reheat or eat the next day. I’m no stranger to cheap pizzas but the service is absolutely non-existent and is the reason why I won’t be back. You get what you pay for.
Andrea S.
Classificação do local: 3 Phoenix, AZ
Amazing pizza! I will say that the butter cheese crust is addicting! Outside of the pizza we only order wings a few times and they are just meh. Nothing spectacular. Every salad I’ve ordered either tastes like dish soap or is just weird tasting veggies. But it’s pizza they do right. Pick up your pizza… it takes about 10 minutes for them to make it usually. I can order get in the car and pick up no problem. It’s also only $ 5 for a large pizza picked up. Delivery takes 45min-2 hours and you have to order a min 15 $ then they add delivery fees so it’s $ 20 min for 2 pizzas. And they expect you to tip the driver… I guess if you need a job delivering pizzas this is the place to apply because they never have reliable drivers. I store staff is friendly. The inside is clean. Only 3* because delivery sucks. Which for pizza night is a bummer. However we are loyal customers and get pizza every Friday simply because the Pizza is that good. I think maybe they need another north phoenix location and it might help with delivery times.
Stephanie C.
Classificação do local: 2 Phoenix, AZ
Do not order anything but the speciality pizzas! It’s cheap delivery so it’s worth it but I ordered cheese fries and got stale non seasoned fries with American cheese melted on it, gross.
Jessaca D.
Classificação do local: 1 El Mirage, AZ
I was really excited to find a place close to me that had Philly in its name. I’m from New Jersey and was missing the cheesesteaks. I went on their website and ordered 2 Phillis and 10 wings. The total came to $ 28.70. They got delivered and noticed how small of a bag they came in. Once I opened the bag and found two 4 inch subs, I was really upset. I called the store and was put on the phone with the manager. She explained that ordering online charges $ 1.50 extra and swore the subs were 6 inches. Regardless of what size, I thought I was getting a 12 inch for paying nearly $ 30 for 3 items. The wings were good but the subs had little meat and was far from being a philly sub.
Josh H.
Classificação do local: 1 Glendale, AZ
Ordered from Zella’s exactly 2 weeks ago and spent about $ 30 on delivery. Tried to order a similar meal tonight and was told they no longer deliver to our area(less than a 10 minute drive) but that sure didn’t stop them from charging my credit card anyways. Pretty annoyed.
Scott w.
Classificação do local: 1 Phoenix, AZ
This place not only has terrible staff and disgusting pizza but according to their own staff the owners are idiots who don’t care!!! We had been getting pizza there several times no problem until we ordered extra sauce on the pizza when we got home both pizza had sauce dumped on top and thrown into a box for convenience please see the accompany photos. when we returned from a 45 roundtrip drive and then back to the restaurant to return the pizza the staff was extremely rude and we were told that their owners wanted them to make the pizza like that and it wouldn’t do us any good to complain because the owners don’t care anyways and were«smelly disgusting people anyways!!!». OMG!!! I am 50 years old and been eating pizza for the past 45 years this was THEWORSTPIZZAEXPERIENCE I ever had!!! Beware in fact stay away!!! You are warned!!!
Albert L.
Classificação do local: 1 Phoenix, AZ
Hi, this place is HORRIBLE when it comes to delivery service. We ordered a pizza at 9pm it’s 11:11pm and guess what? The driver is NOW letting us know he’s lost… AFTERWECALLED! He didn’t call us he didn’t do anything about and just thought the situation would resolve itself. Pizza from this place is great if it ever gets to you but that is a huge IF so that in itself merits a 1 star rating. Order dominos or some grimey place that you know will atleast show up. F this place.
Warren S.
Classificação do local: 3 Phoenix, AZ
Good pizza and my only hesitation on giving it a higher review is that we thought the pizza was too salty. We ordered a double cheese. I don’t know if they can control this but otherwise a good thin pizza. The people behind the counter listen and are willing to accommodate their customers!
Justin B.
Classificação do local: 5 Chandler, AZ
Stopped in for a quick slice for lunch. Only $ 2.50 and the slice was huge. Made to order so it was fresh and hot. Plenty of toppings(I got sausage and mushroom). I will be back.
Katie S.
Classificação do local: 4 Phoenix, AZ
I love Zella’s! They were persistent, taping ads to my door week after week, and I finally caved. The prices are extremely reasonable, and although I’ve only tried the sandwiches and salads, I can vouch for their tastiness. Zella’s is my go-to delivery place. Try the Italian sub; you won’t regret it.
JP F.
Classificação do local: 2 Scottsdale, AZ
Haven’t gotten the food yet. It has taken this place almost two hours to make two sandwiches and drive them to my apartment that’s a mile down the street from the shop. Totally unacceptable.
Ryan A.
Classificação do local: 2 Avondale, AZ
Yeah I will definitely not be eating here again. The cashier had ear buds in and didn’t even welcome me upon entering. I ordered a Philly cheesesteak with wings and it came out to be $ 24? The philly was defintely not worth the price, it was greasy and lacked flavor. The ranch was watery, as if it was left out for sometime. The wings were alright. But even the sauce lacked depth. And didn’t even say bye or thank you for coming as I left.
Terry M.
Classificação do local: 4 Phoenix, AZ
Yeah, I’ve had a couple minor service issues over maybe 7 or 8 visits, but when the cook correctly executes a 2x garlic crust, it will clear your sinuses in a pretty wonderful way, whether it’s a bargain $ 5 one top, or the 5 top, for a competitively priced $ 13 w/tax. I’ve learned to open my pizza box for inspection right at the counter and before I take it away to avoid disappointment at home. You do need to be a bit proactive and aware here, but the pizzas I’ve had have been a good value for me.
Bianca T.
Classificação do local: 5 Phoenix, AZ
My favorite pizza place ever! Great pizza, great crust. We eat here about once a week and the Pizzas always fast and fresh. I recommend Zellas to everyone I know and my Girl Scout troop loves it too!
Katie R.
Classificação do local: 1 Phoenix, AZ
I had received multiple ads with coupons and was really excited to try this place. When I called to place my order it seemed like the person taking the order was in a rush. When I got off the phone I told my husband how it was weird they didn’t take a name or a number, but I figured maybe they had caller ID and things would figure themselves out. My husband went to pick up the order, and they asked for a name and he told them that the person did not ask for a name but told them what we had ordered. They had him sit down and wait for over 30 minutes until someone else came in and the same issue happened with them where the person did not ask for a name. Meanwhile our food had been sitting ready on the counter for us to pick up the WHOLETIME. So the pizza was of course room temperature when he got to take it home, making it less than good when we finally got to sit down and eat it. Maybe the food would have been good if it was fresh, this is hard to say though. They could have redeemed themselves by giving us a discount on our cold less than stellar pizza or given us some sort of voucher to try the place again, but they did not. I say train your staff to problem solve so they can find«the missing pizza and wings.»
Courtney D.
Classificação do local: 4 Phoenix, AZ
I have been to this place a few times and have not been disappointed yet. The pizza is fresh and hot and offers a taste of Italy at a great price. You get more than bargained for when ordering the special 1 topping $ 5 dollar pizza. A thousand times better than little caesars!!! Even though I am giving this place rave reviews it’s not capable of being at the five star level. However it is at the TOP of the four star pizza game! So happy to have this place near our home!
L B.
Classificação do local: 1 Phoenix, AZ
I’ve been here once — and that was enough. Sorry, but this place is not worth your time just based on customer service and hygiene. Back when it opened I went there. It was empty except for one guy at one of the small tables in the front. I stood looking at the menu, waiting — while two young girls sat chatting in the kitchen. There is a big opening, so I could see them and they could see me waiting. After almost 5 min, one girl finally came up to help me. She wasn’t overly nice or rude, just meh. I ordered a pizza and asked how long it might be to be ready. I’m on a short lunch break so it matters. She said just a few minutes. She then proceeded to go back around the corner towards the kitchen, only she stopped to chit chat again with the other girl for a full 5 min before she even made my pizza. I was standing there watching the whole time. Not only that, but she touched my cash and then didn’t wear gloves or anything to touch the toppings for my pizza. Ewwww! I called the girl up and told her I was not able to wait, please refund my money and cancel my order. I left with the intention to never return. Don’t think this new place will last past a year, if that.
John C.
Classificação do local: 1 Phoenix, AZ
We received a «jumbled» pie from their delivery department today. See the photo. Ya it was cheap. But my wife was afraid to eat the pizza with concerns about it actually spilling out on the ground. Papa Johns did a better job.
Aaron B.
Classificação do local: 2 Phoenix, AZ
Cars in the shop, so discovering local cheap delivery joints. First off, I have to subtract stars for charging $ 3.50 «delivery fee» That money should be the tip that goes to the driver, and is just a dishonorable way of sneaking extra cash into the bill. The food., xl=18″ w 3 toppings and parm bread sticks(pizza crust with parm cheese on it,) For $ 15 w/coupon it was what I expected, although the people seem nice, delivery fast, modest amount of cheese on the pizza, reasonable everything else except one of my toppings was onions and I can tell you that was a waste! Which is stupid, its the cheapest topping I requested! load it up a little, sheesh. The second time we ordered I asked if I could pay a buck and get some cheese on the cheese sticks, they said sure and while it didn’t make it good, it made it better. I respect them trying to service at a low price point, and yes, I’ve had worse, it’s delivered fast fresh and friendly, which means a lot. But that delivery charge(which I know was started by a chain) is just so maddening, and an insult to the drivers.
Daren C.
Classificação do local: 3 Phoenix, AZ
3.5 This place was better then I thought it would be. The kids and I shared a 14 inch pie. We opted for the butter garlic crust and it was decent. The pizza dough was good, sauce, cheese and meat were all a little sparse but the flavor were good… and it was $ 6 bucks for 3 of us to eat. The girls next to me had some sandwhiches and they looked good too.