Wingstop

I’ve been lucky— my experiences with this Wingstop are really good. I usually pick up wings mid-​week, around 11p after arriving from the airport. Customer service is always excellent when I call and arrive to pick up my food. My order is never wrong and my wings are always super hot. I’m old school so I usually like hot wings with the bone so I can’t speak for the boneless wings.

Found a hair wrapped into a drum! It was a 20 piece meal and they only offered to credit 8 pieces, despite the fact that it was ALL COOKED TOGETHER which they even confirmed on the phone. The manager stated «Well sometimes there are still feathers in our wings»…when this was clearly a very long human hair. Plus I have to use the measly 8 wing credit at that store. No thank you! Not good management since we had to throw our whole meal away & it should’ve been fully refunded.

I want so badly to give more than 3 stars. This place has so much potential, and I feel that it’s bizarre that the one place solely focused on wings, does not have that great of wings. I like their boneless bbq and lemon pepper flavors, but everything else, even their hot, is not that good.
I only come here at times that I did not bring my lunch to work, and crave wings as wings are one of my favorite dishes. Unfortunately, it’s a hit or miss. The customer service is great, and the staff is nice, but unfortunately the food is just not as great as it should be.
I come in today to order a Batch of 8 wings, only to come to find that one of the boneless wings doesn’t even count as a wing. If I’m going to pay $ 12 for an order of wings, (sauce and drink included) I fully expect it to be worth 12. I was really disappointed. Also, they definitely have a reputation of getting orders wrong, or not having orders in the system at all which I have personally witnessed when picking up orders for my coworkers as well.
I feel bad that I am writing this review, but I feel as though it would help give critical feedback for a business that can do so much better. I won’t swear off this place, but if you’re looking for a restaurant that lives up to its name, don’t come here expecting much.

I was not overly impressed with Wing Stop, and I’ll tell you why: We were the only customers there and it took about 20 to 25 minutes to get our wings. Although I thought the wings were plump and fresh, the Louisiana Rub made the wings very dry and rather unappealing. The BBQ wings were excellent though. The employees were friendly, and I liked the atmosphere with the tvs. For overall value, however, I thought it was a little too expensive for the quality. I would probably visit Wing Stop again, but I won’t go out of my way to eat there.

Wow first time trying them hot fresh tasty good sized wings, perfection!
If they had honey hot flavor like long wongs they’d get that extra star! Great place good service lovely, or perhaps I was just hungry! Anyway I will be going back!

I placed an online order, when I arrived they had not even read the order; let alone started to make it. They offered a discount but as we waited, we saw other customers get mad about their lengthy wait times and wrong orders. An employee gave a customer the wrong order and when they realized it, they ran outside to the car to get it from them and hand it to another customer waiting inside! Yuck.
When we finally got our order we just checked to make sure we had recorded the correct flavored and you guessed it! We recorded the wrong flavor. Smh! There’s 6 people working and only 4 orders being worked on, sad!
They def need better management.
Third time here and all experiences were the same. Third time deserved a warning review! Be prepared to wait 30+ minutes for your food and don’t be surprised if you get the wrong flavor.

I’ve had Wingstop before, I like their food for all it’s extremely messsy. This was the first time I’d ever ordered online for pickup. I have exactly 30 minutes for my lunch break, if I’m late it’s termination. Using the website, I put in my «future» order two hours early, at 7:15pm knowing it would take at least 12 – 15 minutes to get there so it would definitely be ready in time. I was starving and would probably eat the whole thing in my car on the way back to work.
I arrive, give my name, have my credit card out and they stare at me. «We don’t have an order under that name.» Seeing my face, the manager came over, trying to make excuses– «Did you send it to the right location? Maybe there was a computer error cause we never received that order»
The girl working the register, all the while, is going through all the printed out online orders and finds my order in the middle of the stack. I’m still staring dumbstruck at the manager, he takes the order and says, «Sorry, we can have this done in 7 – 8 minutes.» I reply that I can’t possibly wait, I was already going to be late if I didn’t book it back to work. He apologized again but never even offered to issue me a refund.
I can’t in good conscience, advise anyone, even my frenemies, to go here. Epic Fail, Wingstop, you failed me and now I get to beg almonds from my coworkers and steal year-​old suckers from the lady 2 rows over.

This is my first time visiting a wingstop location in about a year. I was excited about this new location because it is close to my home. I orders a 6 piece mild wings with fries and a drink. The fries were warm and tasty just how I remembered. It took a long time to get our wings (about 20 min). When I did receive them they were cold and TASTELESS. I took them to the counter and expressed this to a worker who told me it was my fault for letting them sit when I literally took them back 2min after I got them. She was rude and refused to give me another order at first. She rudly took the plate and got me a new order. Not coming back again. Bad customer service

Called in our order at 10:45am which was the time the website said it opened. Got to wingstop by 11:00am and our order still wasnt done. Watched people who ordered after us receive their order and when we finally received our order, it was WRONG.

My coworker and I stopped by here for a quick bite this afternoon. The service was definitely great. They were super friendly and even offer us refill on our way out. The general dining area is very clean. Love it.
I ordered a 6 wings combo with 3 Mango Habanero flavor and 3 Hawaiian flavor (all flat). It comes with seasoned French fries and a soda. The sauce is definitely hot but the flavor was just average. I do like the French fries. They were seasoned very well. The combo is only approx $ 9. Definitely a good deal. My friend ordered boneless chicken that was breaded and he hated it lol.
I will probably come back here again to try different flavor. All in all I think its average.

Such a disappointment after I’ve heard this place is good– wings tasted ok but were really little. The fries have something like a sugar salt on it and it gets really gross after just a few bites. Mine were also drenched in this mystery coating so you didn’t even know you were eating fries. The roll also had a very sweet taste to it. I lost my appetite after the second bite of each item. Veggies were the only good part of this meal and those are hard to mess up. I won’t be going back, that’s for sure!

They forgot my ranch but the manager took care of it and I really appreciated it. I went back to order more and the services are great!

Me and the wife decide to try this place since it just opened up and right down the street from the house.
So far we have sampled the boneless wings and the fries. Both were amazing. We tried BBQ, Lemon, and the Original. All three sauces were good.
A large fry is a very generous size. The dips are a great price for the size, and depending on what you order are sometimes included.
Ordering online makes a nice easy trip to pick it up, both times my order was ready early. The staff was super friendly for both my stops. I hope this place stays open and grows in this location.
So if you haven’t tried this place et give it a shot I think you will like it.

New location! Tonight included a 10 piece Classic Combo. 5 Garlic Parmesan and 5 Original Hot wings, fresh made French fries and Blue cheese dressing.
Service was good from this new staff.
The inside and kitchen were spotless.
Everything tasted good and as you would expect from any other WingStop location.

One of my favorite wing spots just opened near my favorite library. I am always in need of a great and awesome location to pick up food when I am headed to the library to read/​study. This place just happens to be my all time favorite.
Brand spanking new with my favorite lemon pepper wings and hand cut fries. Order online or with the app. Could life be any better? I think not.