Pizza Hut

I have lived within a couple of miles of this Pizza Hut for almost 6 years and did not know it existed.
Upon reading the dated Unilocal reviews, I was hesitant to order.
I’m glad I got over my hesitation. I experienced none of the negative aspects that the other older reviews of this location indicate.
Pizza Hut has obviously had a makeover in the past few years, and this location shows it in their food. We added black olives and shrooms to a Hand Tossed Primo Meat Pizza, and I opted to have the crust dusted with their Hut favorite garlicky butter stuff. The pizza was quite good for quick service delivery pizza. We also ordered Spicy BBQ wings, Sweet Chili wings, and Garlic Parmesan wings. We were pleased with both the quality and taste of all of it.
To top it off, the driver was friendly, upbeat and arrived in almost exactly 30 minutes.
On Superbowl Sunday.
With less than 10 minutes to go until kickoff. Our food was nice and hot. Impressive.
Next time we’re in the mood for pizza and wings at home, I’ll order from this Pizza Hut again for sure.

It’s been a while since we’ve been here because of previous bad experiences. I decided to give them a another chance today because they had the better deal in the area. I ordered delivery, the delivery was estimated to arrive by a certain time, it came earlier so it came within about 20 Mins. The pizza was fresh and cooked well, myself or the kids had no complaints.

I actually enjoy Pizza Hut; however this one in particular is closest to me for delivery and I am upset they are the only Pizza Hut near me that will deliver. I ordered one time in person and I will never EVER do it again.
This pizza hut is small, you can’t go inside, you have to order from a window like a walk up drive-​thru! In my opinion that is un-​safe (especially in the area this pizza window is located at).
I tried ordering online (thinking it be a better and safer idea); I was wrong!!! Approximate time until your pizza arrives…1−2 hours!!! Are you serious? I wanted to cancel my order.
So I called and they said they «if you order around 7pm… it will be a while due to high calls» and hung up. I was upset and hour later my pizza finally came; mind you I already had ate a small snack prior to the pizza arriving.
Just know if you order from here… you will wait a LONG time for a pizza. SMH

Worst service. Every time we have come here they have messed up our order!!! Horrible service and delivery times are out of control!

This has got to be the worst store ever. I’ve ordered online over an hour ago and have yet to receive my order. This isn’t the first time that this has happened. I understand that call volume and the number of orders is a factor, but I shouldn’t have to wait an hour and a half for what is supposed to be «fast food». I will be sticking to Papa Johns for now on

I want to give negative stars but I can’t. Live in a nice quiet part of town. Just moved to some apts about 3 weeks ago. Have been ordering pizza hut at LEAST twice a week AFTER 7 PM, over tipping because I know how it is as a driver. I place an online order on ¹²⁄₁₉ around 10:25, get a call 30 MINUTES LATER from the so called «manager» saying «we don’t deliver to apt complexes after dark». mind you «dark» is at 5:30pm this time of year. My intelligence has never been so insulted. I will never order from here again and I will def tell anyone who I can to not patronize with this company. I will be taking my boycott to all other forms of social media, small issue or not.

Called today to order a pizza was told they won’t deliver to me. No reason why. Nothing. I wont order from them again. Their loss. Funny they used to deliver here. Scoffs. Guess my money isn’t green enough for them.

I would give negative stars if I could. I ordered a couple pizzas and some wings and the order took 2 ½ hours to arrive. Two and a HALF HOURS!!! When it finally arrived it was cold. Not even luke warm. We called to complain and they gave us a credit but in order to use the credit we had to call in the order instead of order online.
So we just called to use our credit. The pizza guy came and asked for the full amount… no credit was applied. He didn’t even offer to call in and clear up the confusion. We sent him back with some choice words and didn’t get our pizza’s.
EPIC FAIL PIZZA HUT! TWICE!
These guys are seriously operating with brainless idiots. Pretty sure they are completely stoned over there. It’s a complete joke. NEVER EVER order from this place EVER!

Terrible experience. I wish I could give negative stars or no stars. Placed an online order and paid with a credit card recently. The driver was 20 mins late! The pizza and wings were not hot. We called this location advised that our order is late and food was lukewarm. The person that answered advised that they were busy, didn’t apologize and supposedly gave a $ 5 credit for our next order.
Days later, looked at my credit card account statement and was CHARGED AN EXTRA $ 3!!! This is CC fraud! Best believe I contacted this location very upset. Supposedly they are firing the delivery driver because we are the second caller to report this kind of incident. Makes me wonder how many other innocent people they are doing this to and other things. Businesses like this do not deserve to be open. If this is a franchised location, shame on the person running this. This is not a way to run a business. Maybe just simply hire deserving, trust worthy people that do their job.
If anyone has to order from this Pizza Hut for whatever reason: Words of advise — check your order, keep track of the time from when your order was placed and pay in cash.

Pizza was never delivered. Called 2x before was told that order was cancelled. Delivery driver reported that he knocked and called but no one answered — this is not true. Manager was an asshole and offered to have it redelivered but would take another 45 minutes and there was nothing that he could do.
So if you want your pizza delivered in 3 – 5 hours, this is your spot.

People in the hood need to learn how to follow directions. I made an online order and the driver read me what I ordered and looked at what I didn’t order.

I ordered the overstuffed Italian pizza for $ 12.99 by phone per the operators (sounds like a African American woman) suggestion that i order this special. So i say” Okay, sounds like a tasty pizza, i will have one”. I completed my order and the operator said” Okay, that will be out to you in one hour”.
At this point i am very hungry because i’m working a 16 hour shift and i’m not allowed to leave my post while on duty so i have to get my pizza delivered.
1 hour 20 minutes later i call them back and ask «Where is my order? The operator (sounds Hispanic or White) answers» I’m sorry sir, we cancelled the order due to the fact we no longer carry that type of pizza.” «We also tried to call the number you gave us to inform you of this.» I informed her that there were no missed calls on my desk phone and i was by that phone 90% of the time in the last 2 hours.
The operator offered me a discount if i reordered another pizza and i asked” How long will it take to get it out to me?” The operator said” 1 hour”. I said” No thank you” It was already late into my shift and i could just stay hungry till i got home. If she would have said” 30 minutes” then i would have reordered another pizza.
I will not order from this location again. They have workers there that ring up pizza specials that they no longer offer. lol Advice to the Manager of this restaurant: Remove menu items that you no longer offer FROM THE CASH REGISTER COMPUTER. Then you can avoid these types of problems.

So I called a random Pizza Hut, found out they won’t deliver to my house. They give me the number of the closest Pizza Hut. I call them. They don’t deliver to my house either, but I can come pick it up. So, I order my pizzas for all the folks there watching the game that night (Night is actually an important detail here) and about 10 minutes later I drive on over. I can’t help wondering why this location just 8 minutes away from my house doesn’t deliver.
Now I know.
The Pizza Hut doesn’t have a door. It has a window. Yes, a window. More in the «Protective» than the «Decorative» sense of a window. There are 3 groups already there ahead of me. Two look quite respectable, one… well-l-l…quite a bit less so. One group picks up their pizza. Down to 3 of us. The other group is a small family and they are ordering right at the window and are going to wait for it to be ready. Scary guy, who’s been kinda twitching and not making eye contact, says I can go ahead of him. Thank goodness! I grab my pizzas and I’m out of there.
While the pizza was fine there (not impressive but didn’t make me sick), I am never, ever, ever picking up pizza here alone at night.
Ever.