Valley Vascular Surgeons PC

Jeannie and have been going to Dr. Gordon for years (thanks family genetics!) now and have always been well taken care of by Dr. Gordon, Ramon, and the rest of the staff. I personally have had over 8 different treatments, ranging from the sclerotherapy injections, laser catheter treatment, and ambulatory phlebectomy. Dr. Gordon has always followed up with a call at home checking on me and I have never had any issues with my treatments or my check ups.

So, it’s been years but the experience still frustrates me. Dr. G and his associate were performing my second vein Vnus closure using RF, and the first one went fine. They were doing the second vein, and half way through the procedure they stopped and talked. About what??? Well, when they were done talking they resumed the rest of the treatment which is when I first heard the beeping sound. I questioned them because during the first procedure I heard the beeping the whole time. They reassured me that everything was fine. The result??? Well, the first half of the procedure the machine was not on, therefore my vein was not closed properly. I went back after a month to show them that it wasn’t done right, and they agreed and said, well NOW we need to do a different kind of surgery involving a hospital and were they willing to deduct anything from my bill for their mistake? NOPE! It has been a long time and my leg veins are worse than they were in the first place and I called and reminded the staff of my experience and asked if they were willing to work with me now… Nope. So I am now having to find another place to go to try and fix their mistake.