Starbucks

May Not Be The Fastest… but they make a great Iced White Chocolate Mocha
A nice start to the day
This Starbucks is not my usual stop however, it just might be my favorite. I love my coffee and what’s better then a Starbucks iced white chocolate mocha, I can’t think of anything and vanilla scone.
The service at this Starbucks might not be the fastest but it’s still phenomenal and the staff are always very friendly. This location is clean, inviting, and feels comfortable and they have seating outside at the patio.
My coffee was made exactly the way I order and tasted great. In addition, to the great coffee Starbucks has delicious pastries if you need a snack. I really enjoy grabbing a cake pop or two to go.
Great coffee, pastries, friendly staff, and shopping. It doesn’t get any better.

Food was good and coffee was great. Lacy was rude and lloked like she just woke up. Going to 7^th st from now on.

I have gone to this location many times because it is very convenient and I always order a triple espresso with caramel drizzle. I feel that this is a very simple order and not a soul in the world would be able to mess it up. Apparently, I was wrong on multiple occasions. Yes, it is my responsibility to let them know if my order is wrong but I think that someone who gets a triple espresso wrong multiple times shouldn’t be working at a coffee shop. Not only that, but each time I have received two shots instead of three. I’m never going there again.

Usually I go to Starbucks and it makes me happy. NOT at this location. Rude as hell and if I’m in this area again, I’ll avoid going here.

I frequented this location for a minute as it’s on the way to work. I miss my camelback and 7^th Ave location. This never once happened there… Bell had never been efficient but it wasn’t a huge deal. I spent no more than 10 minutes in drive thru with only 2 cars in front of me. However, one day I ordered one of my new favorites and realized it was wrong way down the road. I didn’t have time to turn around and I was glad I liked the drink they chose for me.
Then, it happened again a week later but this time 2 days in a row. One time in AM and once in PM. The last time I went in bc it was something I would never order. I went inside and the young man at the register was apathetic to the issue and had to ask what drink it was even though the sticker was on it. So not only did someone mispour the drink, they didn’t apologize. Despite his coworkers gauking, no one helped him out.
So I explained I would not be back and to give me back my money and correct the mistake. They made the new crème brullee latte but it was cold and I left with my refund.
I suggest better coaching to all employees. Cashier or barista. Perhaps management that is more present.

I work very close to this Starbucks location. I go through the drive thru almost every morning, and the line is always very long, BUT the staff is so quick on making everyone’s drinks. They also make them perfect every time!!!

I love this location. My drink has always been ON POINT! And the drive through is the fastest Starbucks drive through I’ve ever gone to. I like the location even though its a little bit off the road. They have a cute little patio, and a nice (typical) interior. The girls have always been friendly here as well. I wish I lived a little closer to this one. But its always the one (out of the 5 I pass) I stop at on my way to work once to twice a week.

Meh. I only go to this location while I am at work because it is within walking distance. If time permits, I swing by the new location on Thunderbird and 19^th while I’m on my way to work.
This location is consistent and I never really have a long wait. However their customer service sucks. They aren’t very friendly and get irritated when you ask questions. I was in there today and while waiting for my tea, I witnessed some employees screwing around and put cups on top of their heads? What are we, 5? They’re lucky I work in the plaza and that I get flourished with gift cards, otherwise I would go elsewhere.
Forever hoping a Dutch Bros or Teavana opens close by!

I came for the grate coffee and they forgot to put the sweetness, and the patio it was dirty, and need an update. Looks just like a table in a dirty sidewalk. And they wear a table of guys making a big noise playing dominos.

This is the closest location to my home but this is a Starbucks I Avoid!!! Having worked for Starbucks for many years in Washington state my addiction to good coffee runs deep and I am Very Familiar with how customers should be treated! This location is the Worst I have ever encountered and I vow never to support that location with any of my revenue. I went in for a pound of coffee and had it ground for a cone filter. Next morning opened the bag to find baby powder fine coffee. I went immediately to the store and asked to exchange it and have it ground again. The partner at the register was unhelpful and at first wanted a receipt but I stated I didn’t have it plus I only wanted to get another pound not cash. She accommodated my request but with obvious unpleasant attitude. Next morning same baby fine powder to fine for my machine. I return again… trying to be pleasant I suggest that perhaps they need to recalibrate the grinder which can get off after time. The shift supervisor exchanged the coffee but Refused to Grind it because apparently I’m difficult to please!!! What!!!
When I managed a Starbucks I would have 1. Apologize for the inconvenience of coming in several times! 2. Grind a bit made sure it was correct with the customer then grind the pound. 3. Offered a cup of brewed coffee while they waited! That was in the 90s when they really Trained Baristas now it seems sadly that Starbucks has lost it’s Soul for Service. Very Sad example of that is at this location for sure! Drive on to the Thunderbird location which is better.

I absolutely love this location. The baristas are amazing. Peter is so friendly and actually one of the reasons I am a returning customer at this location. Friendly faces, fast service, and great beverages!

I am usually a fan of Starbucks, but when the baristas are so busy making obscene gestures at each other behind the counter with whip cream canisters that they can’t even get a simple coffee correct, it is very disappointing. Definitely won’t be coming back to this location.

Quick, friendly, consistent. Never any problems here. Usually have the pastries in stock aND drive through lune moves fast. Thanks!

This is my go to Starbucks. I’m here all the time. Love the service and my drinks are always consistent. Sometimes it’s busy and have to wait, or they forget that I don’t want the whip cream on top, but I’m not one to get upset about it.

I hate writing a bad review… The last two times I have gone through their drive through I ask for an Americano with 2 inches of steamed half-​and-​half… Both times I get my beverage and I’m halfway home and realize they have not put a drop of half-​and-​half in. So I drive back to walk inside to tell them. And they do offer an apology. Not one time did they offer to comp my drink even though they’ve wasted about 15 minutes of my time getting home and then getting back just to get my half-​and-​half. Not only that but the second time I tell them, they continue to make about seven drinks before they get to mine… The people seem nice but as far as customer service goes I give them 2 stars

Starbucks is pretty much the McDonald’s of coffee. Not cheap but you know you will get the same thing the same way at every single location. The coffee is good, I like the dessert element they make coffee into. The food is ok and you can usually count on it being consistent and fresh. The writing of your name on the cup in TOTALLY obtuse and weird phonetic fashion has got to be something they either train them for or look for that quality when they are hiring. The staff is not ignorant and they are always pleasant and courteous. I love the new Cool Refreshers to take to yoga! Yum. I also like the new app they have which makes the whole ordering, paying and tipping process cashless. That makes it convenient and make a me more likely to search out a Starbucks.

Super friendly staff last night. Just sweet people. It makes a difference really. Went late around 830pm and was able to get a drink for the lady who had a rough day. Good job ladies and thanks again.

Love Coffee!, Friendly Drive-​Thru
This location is ALWAYS packed with a line of cars but that never scares me at this location, they are super fast and friendly!

Painfully slow. It’s not okay to be slow during the morning rush. The cashiers could get customers through quickly but could not serve quickly.
Communication between the staff seemed lost. The woman at serving counter asked what I ordered 10 mins after I paid. She had to ask someone to get it started, so I’m glad she asked because it seemed as if no one knew I even ordered it.
Not sure if this is what it’s like going through the drive-​thru but I don’t think I’ll be returning.

Great drive thru and decent interior. Friendly staff and perfectly made drinks. Outdoor patio area. Nice location.