Sleep America

Overall thoughts… Great selection, Good value/​specials, Jay was very helpful attentive and low pressure, free shipping even on Sunday! (not sure if that was a promotion or just normal business practice)
I was looking for a new mattress… memory foam. I had looked on-​line for several months to get an idea of the pro’s/con’s and to know what I was looking for. I came to this Sleep America location on a whim while I was out one evening, not expecting to make a purchase.
Jay was the person who helped me. He was attentive and friendly and very honest. I didn’t get the «slick rick» type salesman vibe from him. I had already done my homework and knew about the products and which way I was leaning. His information was very honest and matched up with what I had already known. I spent about an hour in the store trying different mattresses based on his recommendations. We talked price and he gave me several options, one of which I had never heard of during my on-​line searching. It was equivalent to the mattress that I was thinking of purchasing only several hundred dollars less. Based on his recommendation I decided to consider this mattress and he gave me a quote (along with the prices for several pillows that I was considering). I told him I didn’t want to make a decision just yet and wanted to think about it. There was again, no pressure or any type of «backlash» feeling you can get when you have spent an hour with someone and decided not to purchase.
On my way home I decided to stop at another mattress place to see if their prices and services matched up. Completely the opposite experience. Salesman was rude, not helpful or attentive and the prices were abysmal. I immediately called Jay to let him know I was interested.
The mattress was delivered for free on a Saturday. It was in good condition and I have had no issues with it.
I even went back to exchange one of the pillows I bought. Jay was not going to be in, however he made sure that the person that was going to be there (Harvey) knew about the situation and helped us out. They were both very knowledgeable, attentive and helpful. I appreciate the service of these two (Jay especially) and would refer anyone to this location if they are interested in a low pressure sales environment with a knowledgeable staff.