Food was great. Service was friendly. Floors and plates were a bit dirty. But I was pleased with my visit. I love the floor plan and the outside seating options.
Heather M.
Classificação do local: 3 McKinney, TX
It says the have free wifi. They do not. Was an inconvenience when that is why we picked to eat there on our work lunch.
Nounee K.
Classificação do local: 5 Phoenix, AZ
Last time we ordered take out ahead of time with about 30 mins remaining before they closed. They were still very good about it even though we were cutting it close when we arrived to pick up our food. This time we came in to order. They gave us two large cups for drinks while we’re waiting. Food smelled amazing. It’s pretty clean and the guy that took our order was very pleasant and nice. When I had a question regarding a dish he was knowledgeable enough to answer correctly. That’s always good! I’m still giving this place a 5 even though all I see is the manager or person in charge just standing at the counter conversing with one of the workers. Terrible image of the place and not professional… All the other locations I’ve been to, I see management helping or at least not just standing there.
Karyn H.
Classificação do local: 4 Folsom, CA
It’s been a while since I had Pei Wei. Found this near my hotel and it fit the need. It’s open floor plan and open kitchen and loud music was noticed upon entering. Menu now has sushi and poke and Vietnamese rolls. Couple sizes of entrees. Quick menu study and was greeted warmly by the one of the managers(Chris). Noticeably willing to make the customer experience good. Selected Kung pao small bowl. Vietnamese rolls with peanut sauce and a spicy Chili sauce and a glass of Chardonnay. All for $ 19.73. Not bad. Rolls were very good. The wrapper fresh. The ingredients nicely rolled. Started with those. Then the King pao and brown rice. Nice size bowl. Nice flavor. Some veggies. Nice white meat. Cooked to order. Many steps above a Panda Express. Comfortable seating both in and out. Chris checked to see if I liked the food. Nice touch. Good quality, healthy options.
Don R.
Classificação do local: 1 Williams, AZ
Worst experience ever at a pei Wei. Got the Mongolian beef the meet was cook until it was a rice crispy. I had to track 2 people down to bus the table. Do not go to this location what a waste of money
Bianca R.
Classificação do local: 3 Phoenix, AZ
This was my first time here… So like any another person, my mom and i told the cashier«this is our time here. Do you mind explaining the menu» looked at us like we were hassling him. He wasnt so helpful, so it was like picking out of a bowl and hopefully what we picked taste good. Luckily, mom liked hers and as did i. Will i be coming back… Sure why not?! Word of advice to the cashiers… Learn the menu and be a little more helpful and out going.
Victor R.
Classificação do local: 1 Corona, CA
Horrible experience. I go in to order the kung pao shrimp roll and paid when three minutes later the cashier tells me that they ran out. Really, who runs out of food? Good luck when you order next time, you may just end up with just rice!
Mesut O.
Classificação do local: 1 Phoenix, AZ
First of all, I love Pei Wei… but I hate this location. Went there 3 times, had a bad experience each time. Today(4th attempt) I tried calling to place my order over the phone because I know they take forever… I was on hold for solid 15 – 20 minutes. Hung up and called again… still nothing. Hung up and went to in-n-out across the street. I repeat again, I love Pei Wei. But this location sucks. I usually go to the one on Bell &3rd street(excellent customer service) so I was all excited about this new location but so far it has been a disaster each time I went. I hope they do something and fix this right away. Update: just went there again… and I threw half of it away. This time my chicken was so undercooked I was afraid to eat it. It actually tasted rubbery and chewy. Needless to say, I’m done with this location. They failed all 5 times that I went there. That’s it for me.
Brian H.
Classificação do local: 5 Phoenix, AZ
I am VERYPICKY and hate to try new things. Well I have to Thank my GF Ashley for taking me into trying Pie Wei because they are amazing. The servings are big and the flavor is right on. The staff are all friendly and take there time to explain what’s in the different dishes. You order at the counter and they give you a # sign to place on your table. When your order is ready they bring it to you. They have a big selection of self serve soda with free refills.
Lisa R.
Classificação do local: 5 Scottsdale, AZ
Excellent customer service from Jacob. Thank you for being so helpful with our order. This was the Mr. Delgado order.
Deyanee M.
Classificação do local: 5 Phoenix, AZ
I don’t really like Asian food but their staff is great so funny always very nice! Very good customer service! So I don’t mind going there to eat lol I leave happy!
Rob H.
Classificação do local: 5 Buckeye, AZ
Happy to have another Asian restaurant to eat at aside from Panda Express and they have sushi! I ordered to go and the food was ready as soon as I walked in. I like that they have a loyalty program as well. I recommend the lettuce wraps.
Karen J.
Classificação do local: 4 Phoenix, AZ
Much better this time. Quick service and got what we ordered. Everything was yummy.
Candy C.
Classificação do local: 3 Safford, AZ
Ok, I’m a first timer to Pei Wei. A very busy Friday night. The staff was hopping taking orders, serving and busy cooking. As I sat and waited for my order I watched flames fly and smelling the sizzling, garlic, onions and chilis. All did smell yummy. My meal was good, but I was not exceptionally impressed. I was impressed by the young man who took my order and helped me. I told him this was my first time to the restaurant, if he had any suggestions? He offered great choices, but I made the choice. I will the restaurant another chance so I can try something else. I had the Pei Wei Spicy Sauce with noodles and steak. The beef was tender, but the sauce and noodles weren’t as tasty as I hoped. I also ordered the Crab Wontons, now I did like those, they were very good. I thank the young man who took my order(cashier 1, sorry I didn’t get his name), thank you.
Erica G.
Classificação do local: 2 Phoenix, AZ
I love Pei Wei however I will most likely return to this particular location. First off our bowl of hot & sour soup was missing some inches. Secondly it took forever to receive our entrees… when they did arrive they were COLD& the honey seared chicken was naked, lacking garnish.
Morgan B.
Classificação do local: 5 Glendale, AZ
It is so exciting to finally have a Pei Wei by our home, yay! We came to this location for pick-up for the first time last night and it is so nice. The landscaping on the outside is beautiful, the inside is clean, and modern looking. We ordered our food online and it was ready at the time it said it would be. The food quality was just as good as any other location and it was still good by the time we got home. We will be back.
Jennifer A.
Classificação do local: 5 Peoria, AZ
What a cute place! Everyone is so friendly and fast about getting your food. The food is delicious! The sushi is good too!
Katina B.
Classificação do local: 5 Houston, TX
I ordered the Mongolian Beef with Noodles, Crab Ragoon everything was on point!!! The steak from the Mongolian Beef was very tender and Crab Ragoons the best with the Dipping sauce. Received comp drinks while we waited Free is always good! Many beverage selections a plus. So glad they opened this location will definitely be back. PEIWEI the only Wei
Alexandria M.
Classificação do local: 2 Phoenix, AZ
Yummy. They recently opened this location 2 days ago. Great original Pei Wei flavors. I ordered online and picked it up. I was in and out in 5 minutes. They did forget my potsticker sauce. The staff is a nightmare. But the food is amazing like all PeiWei locations. If you can avoid this location I would.
Sergio G.
Classificação do local: 2 Goodyear, AZ
Bad customer service. I literally sat and waited for my food my entire lunch and some more. On top of that I tried to order online before hand and it would not allow me to. It said that the online service was not available at the selected location. I attempted to get help and see how long my food would take but the young lady behind the register was not only not helpful but rude. You had all these«managers» standing around doing nothing. The manager in a pink shirt kept reaching and helping himself to drinks instead of helping the line smh