Tropical Smoothie Cafe

This place is addicting. My favorite is the Bahama mama with B12 and the jerk chicken wrap. Friendly staff, great prices, delicious.

Very busy, slow workers & only one cash register open — furniture inside extremely unstable, felt unsafe.

There have been several times I’ve come in and waited for 20 minutes for one smoothie or they ran out of like everything I ever wanted; seriously soooo frustrating!
However, there have been several MORE times where they just didn’t fail to deliver. Literally, everything I’ve ever consumed has never disappointed! I love their options!

I wanted a salad, but didn’t like their menu options, so I asked for the tacos, on top of a bed of spinach and they did it! Decent prices. They only have one product with coffee, and it sounded really fattening, so I didn’t get it. The customer service could be a little better, but the food is too good to really care too much!

Unorganized. Dirty kitchen. I waited 10 minutes just to get acknowledged. Won’t be coming back even though the smoothie wasn’t half bad.

This is literally the worst place to go to if you want your food in a timely manner. As a former employee I feel bad for every customer who walked in expecting a smoothie in 5 – 10 minutes, doesn’t get it until thirty. Or the customers expecting to get their favorite smoothie and being told they’re out of whey protein or peanut butter or BANANAS day after day. How is a smoothie place out of bananas? This place could be great if they didn’t have sh*tty managers and they knew how to do their job. The poor employees have to work alone for almost 6 hours a day and have to close the store all alone. I’m writing this review to let everyone know my thoughts on this place and also if you do happen to go please realize it is not the employees fault for the majority of things that will go wrong during your time of being here.(as I myself have gotten cussed out for things that are not my fault as an employee) and also if you are looking for a job DONT WORK HERE IF YOU EXPECT TO GET PAID. your checks will be messed up almost every pay period because this company CANT AFFORD TO PAY THEIR EMPLOYEES. TERRIBLE TERRIBLE PLACE WITH TERRIBLE MANAGERS

Good plant based protein selection but not so good on the good side. It’s more of an MRE than anything. The smoothies are good but kinda pricey

My first time trying this place was about 2 – 3 weeks ago (end of Sep. 2015). I was really craving a good smoothie and found them on Google. It was late in the evening (past 8pm) and the Jamba Juice by my house was already closed. So decided to give this place a shot. I walked in and there was only one employee. I told her I was a first-​timer and asked what were the popular items. She seemed really pleasant and was super helpful. I also asked what else was included in the smoothie and how they are sweetened. She was very knowledgable about their smoothies; I always appreciate when employees know exactly what they offer at their restaurant/​café. So I ended up trying the «Island Greens». It was amazing and I was instantly hooked! I’ve been back 3 – 4 times since then.
My most recent trip was earlier today for lunch. I typically just get a smoothie but since I hadn’t eaten lunch yet, I decided to try their food. This time there were two guys working. I asked they guy at the register about their flatbreads and he was able to describe them with detail and even suggested his favorites. So I ordered the Tzatziki Steak Flatbread. It was pretty good — it was basically a circle pita bread, toasted, and folded in half, stuffed with steak, Tzatziki sauce, tomatoes, lettuce, and onions. I think there was some cheese in there too, but I ate it so fast I didn’t even notice. I would recommend it.
Smoothies: 5-​Stars! The Island Greens was the first thing I tried and haven’t looked back. It’s what I get every time.
Food: I have only tried the Tzatziki Steak Flatbread, and it was pretty good. Not too sure how fresh the steak was but I presume it is a better choice than your McDonald’s and Burger King’s of the world.
Customer Service: From the previous reviews, it would seem like this place has some issues with management, training their employees, and customer service, but I haven’t had a problem with them. I suppose their staff could be a little more «jolly» but it’s not like they were rude by any means.
Overall: Super happy with their smoothie. Customer service met my standards. Because this place is a SMOOTHIE spot, I give them 5-​Stars.

First time here and will not be returning. Tried the Bahama Mama which was suppose to include strawberries, pineapple, white chocolate and coconut. I got the strawberry, missing everything else. So sad cause I love smoothies!

Great customer service! We were greeted with smiles and the atmosphere was very pleasant. There were 4 of us and we all got our food and smoothies within 10 minutes. Delicious as always. I’m hooked.

Every time I go in there, they are understaffed, out of ingredients, and I never get consistency with my smoothies. Also the tip jar doesn’t go to the employees, rather to a «charity.» Highly suspect. Won’t be going again unless they make some changes.

This location used to be a really good place. It had employees that were really friendly, and the smoothies were delicious. BUT. it seems lately that everything, including the employees, is going down hill. Always out of EVERYTHING, employees mumble instead of speaking clearly, and it’s just not the same. Was there on 7÷6÷15, and ordered a Mocha Madness. I’m almost positive that they added in a COFFEE GROUNDS. Yes, so much coffee grounds that they got stuck in my teeth, and I was wired for hours. Not sure if that is healthy. The people that work here now don’t know what they are doing. You would be better off going next door to Subway.

Wish this place wasn’t so expensive, but I do love everything on their menu. I love their smoothies! And I love getting their text exclusive deals on my phone!

First time here. Not very impressed. Smoothies are decent but the staff and customer service could use a lot of help. Not including the curse words being spoken when I’m there with a 4 year old kid. Grabbed my drink and went next door to subway to drink our smoothie. Staff clearly didn’t want to be there.

Good smoothies, came in today and only 1 guy working 2 customers. I’m not sure management has a game plan on keeping customers but when you walk in and that is the situation at least let the customer know you will be with them. Everybody gets busy, make it a place people fell comfortable entering.

Smoothies are great, food is good, customer service sucks. No one in the place knew what they were doing

Smoothies are great. The food isn’t the best but then again it’s a smoothie joint not a food joint. They are quick in getting your order and getting it right. It’s a little small on the inside so that turns me away sometimes when they seem busy. But overall love this place.

Worst tropical smoothie experience ever. Their smoothies are always good, but today’s service would shut a place down.
The girls that work here are unfriendly, even borderline disrespectful. There were 9 people ahead of my order, so I expected to wait. The girls never once greeted anyone, or even said have a nice day. One customer asked for her receipt and the girl who was ringing up said «CAN YOU GIVE ME A MINUTE??» In a rude tone. I was irritated by it across the room. My smoothie came up and the cup had spilled smoothie all over it.
I’ll stick with my typical tropical smoothie and steer clear of here.

I really like this place. They offer a variety of smoothies for people with all kinds of tastes or diet preferences (dairy comes to mind).
I did find out today why the smoothies are so tasty — the giant helping of turbinado they put in them. Yes folks, they put in an entire scoop from a large ladle that is at least a third of a cup if not a half a cup. Golly gee that’s a ton of sugar, even if unrefined.
Next time I go I’ll only ask for half or even less sugar. They are so sweet, I doubt I will notice much difference anyway. I would still recommend this place though!

Great tasting smoothies friendly customer service and they are pretty good with not messing up orders. They messed mine up one time but if your looking for a good sized great tasting smoothie this place is at the top of my list.