McDonald’s

After having a long day at work my boyfriend stopped to get a quick dinner for the kids and ourselves, we ordered a 20piece chicken nugget and 2 Big Macs, everything in our order was dry and stale tasting then to top it off we didn’t get any of the dipping sauce we had requested. I know it’s only McDonald’s but come on, you get paid to make easy food & keep customers happy. This is why $ 15/​hr is an outrageous amount to be paid when the food is no where near decent and I’m pretty sure our food today had been sitting out for far too long.

You guys can have $ 15/​hr when you get my order right the first time and give napkins with ice cream. Not difficult concepts people.

What happened to the sausage in the sausage M muffin? It was super thin and didn’t have much flavor. Has this change at all McDonald’s or does this store get their sausage from a different distributor? I won’t be sopping here again.

They made a mistake on my order and felt bad about it and took full responsibility for it.
The manager Kai took really good care of me and provided excellent customer service

Worse location ever! They always get my order wrong!!! I don’t like that I have to get all the way home and then realize that they messed up my order once again! I’d rather never eat here again!

Meh. staff is very short assy but overall clean. what do you expect it’s Mc Donalds not Deluxe Burger at the Biltmore… place is dated I rarely eat here kids had gift cards from Christmas… management needs to look closely at this location

Still 3 stars, but the fly problem here is getting annoying. They need to get an exterminator or hang some fly strips or something.

This McDonald’s order came with two sandwiches that had hard bread. When shown to the manager, he explained they were toasted and had no clue between toasted bread and old hard bread. I’m 31 years old, I know by now how McDonald’s bread should be, and how managers should behave — and it’s not like this. Also, you need a code to enter the restrooms. There are Mcd’s on nearly every corner here, don’t choose this one, I know I won’t.

I come here for the coveinence not the service.
Management is terrible.
I had ordered two hot spicy and a club with dollar fry. Not hard. I pull through the dive through received a bag of I don’t even know what I got. I Nask to speak to the manager, she doesnt come over at all. too busy working to come over as explained by the larger girl working behind the counter
perhaps it is the area but I dont see any enthusiaum when i go here. only because it is two steps down the street

Plastic, really, really, really bad for you in sooooooo many ways, shape and some nasty looking forms… but hey, when you come here you are pretty much kissing your 60’s goodbye.
Take it’s yummy, bacon filled, processed, cheesy, murdered cow goodness with a dollop of cardiac arrest thrown in for good measure in moderation.

Great playground at this location, perhaps among the better ones as far as McDonalds goes. Service is quick, food is typical, but the playground puts this one on the map for me.

I am livid as I write this. I rarely eat at McD’s, but I do stop in for a McRib when it is offered. That was our reason for going this time.
Our order was 1 Mcrib, 1 Qtr Pounder, 1 Big Mac, 1 side salad, 1 drink, 1 fry. Five items and a drink.
When our bags came through the drive thru window, we did a cursory check and had 5 items in the bag in a quick, efficient manner. When we got home — we had 1 Qtr Pounder, 2 Big Macs, 1 fry, 1 salad and drink. Yeah, it is five items + drink. Not the CORRECT five items.
I drove back with 2 big macs, receipt and bagging list (both of which listed mcrib and 1 big mac). I went inside and spoke with the employee there. I said I would like to return the 2 big macs in exchange for a new big mac and a mcrib. He turned around and had the cook make a new mcrib, which he promptly handed to me and said I could keep the other 2 big macs.
WTF? How much more plain can I make it? I want a FRESH big mac AND a mcrib, not TWO bigmacs that are now half an hour old (they will be by the time I drive back home).
I didn’t even bother to argue the point. Why? The store is equipped with thousands upon thousands of dollars in equipment designed to take orders, cook orders, and track orders. The whole process happens in an area 500 square feet. But somehow, even with all of this high-​tech equipment tracking your order from start to finish; something as simple as getting FIVE items in a bag correctly is beyond the capability of the multiple staff members that is preparing/​checking and serving that order in those 500 square feet.
I came home — and ate a bit of my mcrib. I didn’t eat the big macs as they were cold, and who wants to reheat burgers laden with lettuce and special sauce? That’s just gross. It could have been a nice treat, but instead I had to log onto the internet and spend what could have been dinner time letting you all know that things like caveat emptor still apply, especially at drive thru windows. Cursory item counts aren’t enough. you have to VERIFY what each item is. I’m paying good money for simple items which are tracked by complex systems and multiple personnel yet somehow such a seemingly simple task can go wrong in the matter of a few feet. I just don’t get it. Thanks for nothing, McDonald’s.

Went through the drive through and the lady at the Window was nice. She did her job well. When I received my food however I was not so impressed. I ordered a #10. The food was fast, too fast. The chicken was undercooked and the iced coffee was all ice and no flavor.