Maids of Honor

I love Maids of Honor. They do a fabulous job and arrive on time. All the cleaning experts are very nice and professional. I have used them to do a major house cleaning after my dad passed away so we could get his house ready to sell and they did an awesome job. I injured myself a few months ago and couldn’t do the cleaning, so I called them and they have been doing a terrific job, so much so that I think I’ll keep them once I’m fully healed because it is so nice to have my weekends free to do things I enjoy versus cleaning my shower. Thank you Maids of Honor. You rock!

Maids of Honor cleaned our home 1 – 2 times a month for the past 2.5 years. They did a superior job cleaning our house. Employees were prompt, communicated effectively about any time/​schedule changes. I’m sorry that we are moving and they can’t continue to clean our house. Thanks again to Kim, Cathy and the rest of the ladies!

Easy breezy!!! I was in a jam– my mom was coming to visit AZ for the first time & our place– they fit us in immediately! Dana & her crew divided & conquered… Cinderella’s crew couldn’t have done a better job! I will definitely use their services again– everything is sparkly clean & spik & span!

Stop! Look no further for a cleaning service! This is a review from an anal, detail-​oriented, OCD home owner– AS USUAL Maids Of Honor is simply the best! After driving 20 hours, the very last thing I wanted was to walk into a stuffy house that needed cleaning and sheets that needed changing. Not only was our home spotless from ceiling fans to baseboards (and smelling fresh to boot!), but the team went above and beyond and readied the patio!– Swept and hosed the flagstone, washed the sliding window, polished the wood furniture, cleaned the glass-​topped table and replaced the cushions on the metal frames (they were in the garage), etc… I ended my l o n g day with nothing out of place in a picture perfect home and slipped between clean, cool sheets! Maids of Honor is my hero! I have used MOH for years and will continue to do so.

I’m not rich, and I’m not lazy.
Sometimes my work schedule gets so hectic for long stretches, something has to give. Usually, that something is housework.
In the hustle and bustle of life, there just aren’t enough hours in the day or days in the week to take care of everything. Which is why I contacted Maids of Honor.
Once a month, Maids of Honor comes in and cleans my house. The first visit was a long one — two ladies doing a full Spring cleaning on everything. Each subsequent visit, there’s always a full deep clean on the kitchen and bathroom, a Spring clean on one rotating area (in my case, it’s bedroom, office, dining room and living room), and a basic clean on the rest of the house.
My house is always clean and fresh when they’re done. I have yet to find an area that I want to ask them to re-​do, or focus more on the next visit. They’re also GREAT with my dog! In addition to being friendly with her — and patient when she gets underfoot — they’re very careful when opening the door to go outside, making sure she doesn’t run out.
Prices are definitely fair — there are companies out there who offer cleaning for less. I tried some of those. Once. There are also plenty of companies who charge notably more — I haven’t tried any of those — as Maids of Honor has done such a great job I feel no need to contact anyone else.
The customer service from the office has been a little hit and miss. On one occasion, I was given an arrival time for mid-​day, when I got the confirmation call 2 days before the visit. The schedule for the day changed, but I wasn’t informed. I ended up being closer to the end of the day. That was not a huge issue for me — I was working from home that day, and would have been there anyway. I just felt I should have received a call, instead of me having to call them to make sure everything was ok. On a different occasion, I called the office three days before my scheduled visit to explain I would not be home at the time of service, and where I was leaving the key so they could get in. The next day, when getting the confirmation call, I again mentioned I would not be home, and where the key would be left. On the day of service, the team lead called me, asking if I was home, as my car wasn’t there. Luckily, I was between meetings and able to take her call. No one at the office ever relayed my TWO messages of where the key would be. On the flip side — every interaction with Cathy, the owner, has been positive — and she did personally call me to apologize for the first instance above. I’ve never had any issues with billing, and everyone is friendly.
Far and away — the most important part of the experience is the people in my house and the quality of work they do. The fact I was comfortable leaving a key to get in when I wasn’t home speaks to the level of trust they’ve earned.
Maids of Honor is definitely a solid company that does a really good job!

Maids of Honor has been cleaning my house for almost 15 years now and they always do a great job. I notice in some other current reviews complaints pertaining to their management but since I’ve originally and mostly dealt with Cathy Sandberg, the owner, I haven’t had any of the issues that were raised. The cleaning is always thorough, I asked for a call before the weekend before they are coming to clean to remind me and they are very reliable about calling and about their schedule for my house! The rotation of the «deep cleaning room» works really well and makes their rates affordable as well as keeping my house clean and looking cleaner than the frequency of cleaning would suggest!

I have been using Maids of Honor since I moved here in October 2014. I have them come once a month. They do a great job. I love the fact that I can easily communicate with them and can trust them.

I called this company. it earns the name Prima Donna Maids. They tell YOU what they will do, when they will do it, and how… I kid you not. The receptionist/​arranger is nice, but tells you all of the stuff they will not do (like put laundry away, pets, dishes, on and on) so as not to harm the sensibilities of their maids.
ARROGANT and really creepy.

Not impressed. We are moving and had our house ‘deep cleaned’ in preparation for showing it to potential buyers. While initially pleased, we keep finding major misses. For a deep clean, they missed a lot of corners with the vacuum, simple spots on the floor, and even a few bugs along a windowsill. The biggest disappointment was their attempt to clean the stainless steel appliances. Whatever they used to clean then left horrible smears and honestly made it all look dirtier than it was originally. We just went to Target and got some stainless steel cleaner and wiped them down ourselves and saw a huge improvement. Their ‘deep clean’ probably wasn’t impressive enough to justify ever having them come back and be paid for something we could have done ourselves.

I have not used Maids of Honor but I tried too several months ago. The woman I spoke to on the phone was pleasant and friendly. She asked great probing questions to find out the level of cleaning we needed. My only concern was, I lead the conversation with «I can only do weekends or Wednesday» and she presented me with «Tuesday or Thursday» when I mentioned Wednesday or weekends again she said «We are booked Wednesday» so I said «weekend it is…» And it was at this point she mentioned they do not clean on weekends.
Oh. Could have saved me some time by leading with that. I’m glad you give your staff weekends off, but it isn’t common and I’m sorry I assumed. But a bit of active listening practice can go a long way.

I have been using Maids for over 5 yrs. I love coming home to a nice clean smelling home and knowing I don’t have to do anything that weekend (I get my house done on Friday). I recently added a tenant and told this person the night before Maids come, you need to «pick up» so they can «clean up»! I’ve always made sure everything is picked up so when Maids come in, they have no problem getting right to the job I hired them to do and that’s cleaning! Love these ladies!

Overpriced with odd policies, such as not doing dishes (saying it’s because they never know how many there will be) and not making beds! What? I used them for a few months at 2 different homes, didn’t have time to look for a new service when I moved. Also, they say they spring-​clean one room each visit but it’s their choice of rooms, not yours. They considered an empty, short hallway as a room. Another time they chose the laundry room, nothing in there but the washer & dryer and they didn’t clean the floor under the W/​D — yes, I checked — so what’s the point of calling it a spring-​cleaning when it’s no different from regular cleaning? Never spring-​cleaned the kitchen or a bathroom, only the easiest rooms, like an almost empty spare room. Have used 4 different companies over the years and they were the worst. They charged $ 40 more than my current housekeepers who do a GREAT job (including dishes, changing sheets, washing windows, cleaning fridge shelves, sweeping garage, patio, porch, cleaning the BBQ, and even the driveway). The owner was a nice lady but the cleaning crew was lazy.

It’s been just about a year since my original posting and I maintained continual, monthly service with MoH, mostly because I couldn’t live without them! Well I could, but it wouldn’t be nearly as stress-​free. Sadly I just had to move out of state and Cathy pointed out that I couldn’t put Latasha and her team in my suitcase!
So, I leave them to you and assure you that you will be in good hands. They took excellent care of my home. They were always willing to work with MY schedule when any sort of conflict came up. And as they took care of my final move-​out cleaning, they found a picture I’d left behind and picked up the phone to call and tell me so I wouldn’t lose it.
This is a well run business that will earn your trust and before you know it, you won’t want to live without them!

I just got off the phone with the receptionist and didn’t even get past the inquiry before deciding this company was not for me. I called to ask about their services. She told me that the person in charge was in a meeting and she wanted to obtain some of my information. We proceeded to go through how many bed/​baths I have, square footage, number of stories in the home, kids, pets, and then she started repeating the same questions like she forgot she already asked them. I told her we already went over those questions and she continued to ask them. Obviously very disorganized and not a great first impression. I won’t trust a person who keeps saying «Duuuuh» over the phone with my house.
NO THANK YOU!

These ladies are fantastic. And clearly in high demand. I had to wait a few weeks to get a spring clean done on my house, but now we’re on a bi weekly schedule. It’s heaven.
I have never seen my house so clean as it was after the spring clean visit. I don’t think it was that clean when we bought the house! I look forward to their visits, they’ve befriended and love on my dog who adores them. My husband loves it because we’re no longer trying to force the issue of me not being gifted in the cleaning department (I can cook, do dishes, and laundry. I can do some things!)
Some might say it’s expensive but it’s a fair price for good work. They’re great at their jobs and you certainly don’t feel like you’re taking advantage of someone. We’ve been recommending their services to everyone we know ever since their first visit. They’re the best.

Maids of honor did a fantastic job cleaning my house. It now looks better than it did when we moved in. Thank you Cathy and your team!

Cathy was great to work with and she made the appointment process nice and easy! My family was in town for the Turkey Day Weekend and my Mother was so impressed with the job the cleaning team did! I have already reached out to try and schedule my next appointment!

I have used Maids of Honor for almost three years. I found them on Angie’s List, and saw what good reviews they’ve had. I have not been disappointed. They are very thorough, respectful of my things, and very pleasant to deal with. Cathy and Kim have always been very responsive to my occasional need to change the day or time, and in dealing with any other issues that arise. Their prices are also very competitive. I highly recommend them!

I have been using Maids of Honor for over 10 years, with great success.
Cathy Sanburg and her staff have always had the clients’ best interest at heart and do a wonderful job in not only in house cleaning, but assisting a homeowner to sell their home by cleaning it top to bottom!
They are the best!

I have used Maids of Honor for years (15+). They do a great job, everything is perfect every time. They take great care of everything and their staff is always helpful. Maids of Honor are a great value. Cathy, Kim and they whole team want to ensure you are a happy client.