Jackson’s Boot and Shoe Repair

Quality work in a timely manner. My boots were better than new when I received them back from having new soles sewn on. The price is high but but cheaper than new boots. That is their only downfall.

I took in a sandal with a broken toe strap to be repaired on a Friday. Mr Jackson quoted me a price and told me it would take about a week. I received a call the following Monday to let me know that it was ready. The price was reasonable and the sandal is as good as new! I would definitely recommend this place. Although they don’t accept credit cards, they do accept debit and cash.

I would highly recommend that you DO NOT use this business. I dropped off a sandal to be repaired, the strap was broken and needed to be stitched. I had checked this business out on Unilocal prior to using them so I was very excited to have my shoe repaired by a 5 star business. After 9 days of not hearing a word about my shoe, I contacted the business to inquire about the status of my shoe. I was shocked at the level of customer service, or lack thereof. I was put on hold several times while the owner apparently searched for my shoe; the owner would return to the phone to confirm my ticket number and the type of shoe that was dropped off and after about 5 minutes of repeating this information, I was told that my shoe could not be found. When I asked if my shoe was lost, I was told «no, it is not lost, I just cannot find it». Then, I was told «you will need to come down here and look for it». I was disgusted and outraged that I would be told to come and look for my own shoe at a business that was responsible for taking care of it! When I arrived a short while later, I explained my situation and the owner immediately located my shoe without even having to look for it and told me that it was not ready yet. I asked how much longer it would be as it had been almost two weeks; the owner looked surprised and stated, «two weeks» and checked the tag on the shoe. He then began evaluating the work that would need to be done to my shoe, a stitch on the strap, and told me I would need to come back because it was not ready. At that point, I took my shoe and left because basically, my shoe had sat for 9 days and nothing had been done to it! The lack of customer service and professionalism is disheartening in the least and I would never trust any of my belongings to this business.

EXCELLENT! My father had worn the heels of his cowboy boots down so far, they were a slipping hazard. I found Jackson’s Boot and Show Repair by entering shoe repair in my GPS. I dropped the boots off at 10 am, asking for new heels and an anti slip coating on the soles. When I picked them up at 4:30 the same day, those old boots looked brand new and are again safe to wear. Highly recommend for the kind of service and quality one rarely finds in our times, where shoes are made to be thrown away, not repaired.

I took my boots in the get the heel caps done. They also had scratches and marked on the heel/​toe. He did a great job and they look like new! I definitely recommend this shop for any boot repair. It was done in 2 days and I thought it would be a week at least.

After going to another repair shop and being told my shoes could not be repaired, I decided to get a second opinion. Mr. Jackson works and runs this store. He told me yes, he could fix them and it would be about $ 20. I agreed. He called me about a week later and told me the shoes were ready. I went today to pick them up and they looked great and it was only $ 15. I would use his services again.

Unbelievable service, Mr. Jackson is simply the best cobbler in the city, or maybe even the state! Doesn’t matter what kind of shoe repair or leather repair is needed go to Jackson’s Boot and Shoe Repair.

We just took a pair of my wife’s boots in to Jackson’s to see if he could stretch out the toe area just a bit since they were causing a blister.
The service was just what we needed. Fast, efficient and the fit is much better.
He completed them a day earlier than promised and the cost was inexpensive.
Great job Jackson’s — We know where we will go from here on when we need some shoe or boot repairs done.

The owner basically fixes your shoes, which makes it even better, because you’re dealing directly with the owner. He’s personable, extremely experienced, and his work is very reasonably priced. I have taken countless shoes, heels, boots, and belts to be fixed here and every single time he works a miracle! Even when I thought it couldn’t be fixed, I took it anyway and thank goodness I did. This is also a leather shop, women’s heel’s are also accepted, and a couple of other miscellaneous things he will fix. He works magic, so if you’re unsure, just go ahead and take it in — he has yet to reject anything I’ve brought in.
Let’s see what else do you need to know… well he takes it in and much like a tailor can estimate how much it will cost and will call you when it’s ready. When you pick it up is when you pay. Depending on the job it can be done right then and there for you or it might take a week. Nothing has taken longer than a week for me.