Gus’s New York Pizza & Bar

I don’t review unless given a legit reason, no need to rant. Called for delivery. My order was processed, delivery driver called and said that they don’t deliver to my address conveniently 10
Minutes before they close. I called the establishment to see where the mixup was and my call was answered and immediately hung up. I’ll make sure the hotel knows not to recommend this place for future reference.

I went online expecting to get a menu and then have to call in the order. But it was so easy to order online and I was even able to pay online too! I really love that because it’s always hard to order with hungry, loud kids in the background! Super happy!

We’ve been going there for urine have up until about 6 months ago and then now we went in today creating their pizza from Adriana and her husband and found out that their new owners as of 3 months ago probably the worst service and the worst pizza that I’ve ever ate my life Adriana have the best with Gus’s pizza the way it was before and it will be forever missed because we’re not going back

I have ordered from these guys a few times. Each time something was either missing or incorrect.
I have never been satisfied with their food. Soggy wings, soggy-​chemical tasting pizza, and really awful burgers and pasta. I also hate that they need to take a copy of your card to run it… Only place I know of that does this.
If you Like cheap bar food that lacks flavor and horrible customer service this is the place for you.

I recently moved to Phoenix and was looking for a pizza place nearby so I found Gus’s. I was a little hesitant as first (since it wasn’t the most highly reviewed on Unilocal) but I gave it a try and I loved it! I found out that it’s recently under new management and they told me that they’re revamping the menu. My boyfriend and I split the Spanish Harlem pizza, chicken fettuccine Alfredo and the seafood sampler. It was delicious!!! My server was awesome and we had a great time watching the games. They have like a millions TVs in the place and had $ 4 mugs of domestic beer during the game. I would definitely go back!

Been here once before and the food (pizza) was great, and the service (Marissa L) was OK. 3 weeks later, same server, service was below average and the pizza was awful. It wasn’t very busy and the servicewas very slow. Waiting 10+minutes for drinks and 30+minutes for 2 slices of pizza. I can clearly see that this is old pizza. There was a layer of old cheese, topped with a small layer of fresh cheese to make it look good. As a server myself, there is no way in hell I would let this go out to my tables. The entire experience was disappointing and I don’t think we’ll be returning.

Tried this place 3 years ago didn’t like it then but had friends over and decided to give them a second chance. Wrong pizza is still cheap and crappy tasting and the wings were just as bad… so this was the last time I’ll be here

It’s actually a pretty cool place. A local watering hole with friendly locals. Made new friends and the Wife enjoys the place. Can’t beat that!
The bar has a pretty cool garage door that opens too.

While waiting to get a tattoo we decided to drive a mile down the road to grab a bite to eat. We should’ve went to McDonald’s. The food is VERY low quality. Everything tasted prefrozen and cheap. I ordered a pizza, that honestly tasted like a frozen pizza from walmart. My partner got a chicken pasta dish and it was not good either. I will give this place one thing. The service was good, our waitress was great and prompt. However good service doesn’t make up for the crappy food. We won’t be returning

Terrible food, very rude staff, i ordered for delivery, after I received my food saw that my j poppers were bitten, called the lady back and she told me i am making it up. I asked for a refund and she said «it doesnt work that way».

I’ve been to this place twice, and those times I really loved it their pizza is really good, it’s thin but delicious

Awesome pizza, not the best but delicious taste. My favorite pizza is the Spanish Harlem a bit more pricy but to me it is always totally worth it hehehe

My folks live in Phoenix so we came to visit. First time here and I have to say, I really enjoyed their pizza. The cheese they use and the sauce is excellent. The crust was very buttery which I enjoyed.
The cons: it’s really really loud here so if you’re the type that likes a sports bar, terrible Nicki Minaj type music and waitresses that look like they smoked meth, this is your place.
My rating will be on the pizza only. Next time I visit, I’m getting my food to go.

This pizza is so good and they’re very generous with the cheese I really recommend it.

Called to place a order, was put in «hold» the phone was just set down so I can hear everything in the background waited patiently for 15+ minutes listening to talking, occasional phone ringing and taking other calls to finally get someone back on the phone. I asked about the 10% discount for 1^st time orders and was told per the manager I can’t use it because someone probably ordered before with the same last name… so weird! Very poor service over the phone.

I don’t understand the previous negative comments probably because they had really lazy servers or whatever in the past but now I can say the service is really great. I only had to wait two minutes to order my drinks and food. the people are friendly and the prices are very reasonable they have happy hour and they also have pizza specials so I say give it a try and see what u think. I am satisfied. When you come in see Bianca

Tonight was one of those nights where I felt very anti-​social, so I decided to order from a place where I could stay in my pajamas and order delivery online. Gus’s placed coupons literally on my doorstep weeks ago, so I gave it a try.
The website was easy to order from and my pizza was cooking in no time. I thought I would sit back, prop my feet up, and binge-​watch Netflix. Nope, no go on the Netflix front because Gus’s decided to call me not once, but twice with questions. First call: they needed clarification on my building number and the gate code. Fine, but not knowing my building number, she made me walk outside to look. I do not have a building number. She said, with so much nasty attitude, that the driver would call if he got lost. Should have done that in the first place.
Second phone call, sauce could not be put half and half on my wings. What sauce do I want? WHY would your website provide the half and half option if it is not an option?
Turns out I had plenty of time to binge watch my show after that. Pizza was delivered cold, but with a very apologetic driver. Maybe it was my missing building number? Who knows.
Alright, now to review my food:
Pizza: Beautiful, but cold and crust was dry and sauce was barely there to make up for it. This pizza was not tasty.
Wings: Wow! My boneless wings with medium sauce were delicious! The breading on the tender chicken soaked up that spicy buffalo sauce and mmmmmm. After I finished the wings, thankfully, I was full enough that there was no reason to eat the lousy pizza.
It’s unlikely, but I may come back for more chicken wings.

The don’t even a big deal in food is like reg common fast food maybe a good recp on pizza but other than that nah and then they ask me. So this is for delivering and went like yeah it is why and then she said theirs no way that I can be pick up i said no!!! And then she ask the delivery man and I Gan hear what their taking and she ask him do you gone make this and he said no and then she tell me that is imposible and she hang on me I call back and she said I’m sorry there’s nothing we can do no solutions no sorry’s no nothing piece of garbage customer serv is horrible this is unacceptable people

We come in a few times each year to watch the early NFL matchups on Sunday (on our way up to UofP Stadium).
I can’t speak for other times but Sunday mornings are fine at this bar. It is a bar atmosphere though — I wouldn’t recommend bringing young children. We bring my parents with us and even when it was a Raiders bar we were treated nicely.
They have all the games playing.
It’s not too crowded.
The pizza is hot.
The bottled beer is cold,
and it’s inexpensive.
We’ll be back.

Ok, we are through with Gus’, last time they asked me for id to pay for a pizza in my daughter’s name, she had surgery that day and could pick it up herself she told you that on the phone.
This time they told her it would be 45 mins… so 45 mins later they tell her they don’t have a pizza for anyone with that name. So she orders again… Goes back they tell her she is on the «shit list» for a no show earlier today! So… Who would order from these idiots again with their mediocre pizza! Little Caesar is mediocre
but they are hot, ready and cheap… Hello Little Cesar!