Delux 2 Go

As we were passing through Phoenix we decided to stop in and eat! What a great choice! Fantastic service and great food! Two of us had the burgers (big, juicy, amazing) and two of us had the albacore tuna sandwich and the chicken salad sandwich! The fries were so good! Prices were very reasonable considering the presentation and quality of the good!
An added bonus, I left my 6 year olds iPad at the restaurant and they are happily mailing the iPad back to me in California! Talk about going the extra mile!!! Thanks to the amazing staff for the food and the extra customer service!

Will recommend this place to anybody that is a big burger fanatic!!! The patty here has to be the best I’ve had. So good. The fries are also awesome with the aoli sauce. Best burgers in Arizona !!! Also had the Chinese chicken salad and it was delicious!

This place is way over priced and not worth it. I will admit, I’ve never dined in, only gotten take out, but I’ve payed out the wazoo and wasn’t ever pleased.

Overall delux burger scores our five star award! Reasons for this include grass fed hormone free meat, nice buns, delicious fries, and good herb teas!
The ambience is fun, casual, with cool lighting effects and a nice little patio. We really appreciated the little touches including delivering the French fries in a little grocery cart!
Would definitely recommend especially for late night eats (huge plus of full kitchen open til 2!!) late night joints with this quality of good are quite rare :)

Didn’t sit down, this review is for the 2Go part of the business. It seemed totally packed the night I went through there and was able to wait for my order on a small bench near a TV that was showing the local NBA game. I had a good experience overall. This is a burgers/​panini/​grill type of place that doesn’t scrimp on the arugula. Really enjoyed the fries, both sweet potato and normal. Also had a salad. It was all good. Ingredients seemed high quality. Relatively quick turnaround despite tons of diners. The décor was blue LEDs and sorta club– y which is ok by me. There was a sushi bar that I didn’t try (sorry I have a rule about eating raw fish in the desert). Would totally go there again for take out.

I’ve eaten in and done take-​out from here, always a burger and fries. The burgers are fantastic and both the regular and sweet potato fries are delicious. Order a basket (or ½ basket) of mixed if you can’t decide. The low rating is the result of two poor customer service experiences, both at the take-​out counter.
Take-​out is on the sushi side where you can call in or order at the register. While looking at the menu and asking questions about bun/​cheese options, the gal at the register’s attention was divided between me and a fellow co-​worker (it may have been the owner). While she answered my questions, she wasn’t particularly pleasant and I left feeling as though asking questions about their menu was bothersome to her.
To the staff: Take care of one person at a time and don’t rush your patrons. If you must be interrupted, be apologetic so your customers know their time and patronage is appreciated and respected. If you can’t give customers this attention they deserve, add more personnel. Your food is great, but the customer service could use improvement.

I got to the airport nice and early the other day and was delighted to see that delux was serving breakfast. It sounded delicious… the perfect sandwich. One of their yummy buns with two eggs, bacon and sausage. Heck yeah.
Unfortunatly it wasn’t near as good as it looked and sounded. Eggs had been cooked a while ago and were a bit dry and the bun wasn’t the yummy soft, fresh bun it should have been.
Fries were great. Maybe the burgers are better.

The to-​go section has now been transformed into a sushi bar/​to-​go area. Still the same space, but now they have a counter to sit at and watch the chefs roll the sushi. I called ahead and placed my order, they said it would be ready in 20 minutes. I got there in less time and paid. It didn’t take much longer for my food to be ready, definitely quicker than the 20 minutes as previously stated. They separated the fries from the hamburger, so they kept crispy — which is good because I don’t’ like limp fries. The Delux burger, the namesake, was delicious as always. I love Delux and it’s great you can get the same items from the restaurant quick and easy. If you are in a hurry, ordering ahead is a lifesaver.

The Asian Chicken Salad is VERY good!

I gave this rating base solely on my customer service experience, the food here is very good… The last time I walked into Delux 2 Go to pick up my turkey burgers was so awkward I wanted to walk right back out.
Now that the 2go side of the restaurant is also seating there are more servers walking around and going behind the take out counter. On a semi-​busy Friday evening I walked inside and over to the counter but no one was there… not a big deal, I’ll wait. Most tables was occupied with diners so I was just sort of hanging out with nowhere to sit, smelling the food and craving mine.
Two different servers walked though the doorway from the main restaurant into the 2go area –zooming right passed me to their tables without even looking in my direction. and then back out again. I thought I could at least get a smile, a ‘how are you?’, a «someone will be with you shortly» Nothing! Then, a server walked behind the counter where I was waiting and started ringing up something on a register. He was looking down or passed me the entire time, avoided eye contact completely. It was so uncomfortable!!! I am literally standing a foot away from his face and he says nothing and will not look at me… I was so close to greeting HIM and asking why he was avoiding me but I held back. It was super strange and I really wish I would have said something instead of just writing about it. but hey. By the way when the young man who was working the take out counter finally came over he was nice and helpful… But seriously Delux. Say Hello to people! I understand you are not making any money off me by saying hi or looking in my direction but a little customer service is always appreciated.
I am truly posting this review with the hope that this situation will not happen to any other customers. I am not trying to rant or complain that I was invisible to at least 3 employees as I waited for about 5 minuets… maybe a little…

I recently moved away from Phoenix and can easily say Delux is 1 of the top 5 things I miss about that city. We ordered from Delux 2 go at least 3 or 4 times a month. The service was always consistent and we rarely ran into issues with our order. You can get just about anything off of the regular Delux menu to go. I do agree with others that the sweet potato fries can be soggy. We usually avoided soggy fries by telling our order taker that we had issues with soggy fries in the past and wanted to prevent that from happening again. The Delux burger is THE best twist on the conventional burger I have ever experienced and is best when prepared medium rare. The sweet potato fries are a must with any meal and you always have to ask for extra secret Delux sauce. That stuff is good on ANYTHING!

I used to think that delux had the best turkey burger in the world. Lately it has been mediocre. 3 months ago they would’ve had 5 stars but my experience lately has not been so good. I order ahead of time and ask when I should be there, and this last time, I was on time but they weren’t. They did offer me an iced tea while I waited which was nice.

Supposedly Delux is the only place that sells lobster bisque in all of the Valley. After a week of craving lobster bisque, a friend of mine told me that Delux sells this soup. I’ve been meaning to go to Delux for awhile. I hear their burgers are the best in the Valley. I got crap on twitter because my friends knew I was going to Delux, but getting the soup instead of a burger. C’est la vie… last week, my cravings were to strong and I had to give in. Burgers will have to wait.
I went to Delux 2 Go specifically for the soup. I decided to surprise my boyfriend with lunch and ordered him one too. Delux sells soups daily. They make lobster bisque on Wednesdays. A schedule of their soups is on their menu which can be found on their website.
I also ordered the tomato mozzarella salad. I can never pass up a caprese salad. While I waited for my order they offered me a water or iced tea. I thought that was really nice. The soups hit the spot. The salad not so much. The tomatoes and cheese were fresh. I had problems with the olive oil and balsamic vinegar. Both came in their own containers. I tried mixing them without success. I tried dipping it. Not luck there either. It was very diappointing.
All in all, I will be back. Just to try the burger and for a bowl of lobster bisque.
I loved the soup

Okay, i’m not sure about anything else on the menu yet, but the Chinese Chicken Salad is something else!!! It’s a little expensive for a salad, but its HUGE and well worth it. Make sure you ask for an extra salad dressing. There’s so much salad that you may need it!

This is my home away from home take out tasty meal. The Chinese Chicken Salad is where it’s at. Fresh, tasty, quick. OK, so sometimes I“m too lazy to make something healthy… so they do it for me. Eat half now and save the rest for later — 2 meals in one! And they’re nice too.

I didn’t think this place lived up to what it’s known for… BURGERS!
It was suppose to be this great place to have burgers, we get there to find only three burgers on the menu… kind of a let down. And they weren’t anything special. Not to mention it was very dark inside. The only cool thing about it was that the fries came in this tiny grocery cart shaped baskets…

Yeah, 2go doesn’t quite hit the spot with me. The food is too expensive and underdone to take out — you may as well eat at Delux or go get the sushi at Zen (by the way, don’t, it’s terrible). The deli sandwiches are nothing more than what you’d find at Safeway, for a few bucks more. The cupcakes are extremely tiny for the $ 3 asking price, and not so good. I’d rather hit up Tammie Coe. However, I do like their wide selection of bottled beverages.
The service here is usually horrendous. Sarcasm and bad attitude every time. Sorry that I asked for extra aioli and you forgot the first time, so I had to ask again… It’s obvious the girls working this place hate their jobs — I imagine they feel a little left out of next door’s happenin’s.
Delux2go was a great concept, but it seems someone veered a little off course during the construction. The selection is too vast and it ends up looking sloppy. If you’re going to do Delux, you’re better off eating at the actual restaurant, where the atmosphere and service (not to mention you get to eat your food right off the grill) is 100% better.

4 stars if you’re a fan of soggy sweet potato fries. 3.5 stars if you are not…
I happen to be a fan of well done any kind of sweet potato fries, so Delux 2Go, you’re lucky I’m not a tough critic! (The fries were soggy but oh so yummy!)
I decided to go all out tonight and get a ‘Delux Burger’ and sweet potato fries (a ½ order was plenty). I think that next time I will opt for the ‘Standard Classic Burger’ instead. The caramelized onion and applewood smoked bacon mixture was a little much for me. Not that the classic burger with cheese, lettuce, tomato, onion, and pickle isn’t a heavy meal, but the delux toppings just made it seem much heavier and is sitting heavy in my stomach as I type!
I think this concept is great… I didn’t have to wait to place my order and I ran over to Safeway (next door) to pick up a few necessities and when I returned, my order was ready.
The sandwiches, salads, and desserts were all looking appealing. I will have to try those in future visits… a girl can only eat so much! I was also pleased to see that there is a limited menu from sister restaurant Zen 32 Sushi — sashimi combo (salmon, tuna, and yellowtail), california roll, vegetarian roll, and edamame.
For all of us Unilocalers that don’t really grill or are just interested in picking up food rather than grocery shopping, preparing, cooking, and cleaning, Delux 2 Go is a great solution!

I’m not as impressed with this here «2go» version of Delux as everyone else. Don’t get me wrong, I enjoy eating at Delux itself once in a while (including their new turkey burger), but when you sit around waiting for your burger just as long (or even longer, because sometimes they forget about you next door) as Delux itself, «2go» really loses the point.
Dock a star for the useless lit-​up bench-that’s-not-a-bench in front of the register. Who was the brilliant mind who designed that? Makes no sense to me whatsoever.
Then we have the ready-​to-​pick-​up cold sandwiches in the fridge, along with sushi from Zen32. Sandwiches and salads run on average in excess of $ 7. Are you really going to pay $ 7 for a pre-​made sandwich or salad? You’re not in an airport waiting lounge (or anywhere in London), so that can’t be your excuse. Although D2Go tries enticing folks to buy the sandwiches buy throwing in a free side of potato/​pasta salad.
There aren’t many places to sit and wait here — coupled with the sign that basically says «Don’t even THINK about eating here, mofos.» Yeah, I knew that already.
So for me, eh. The cooked food, when I do eat it, is still really good, but there’s no point in being in the local vicinity, suddenly getting a Delux craving, walking in here on a whim and ordering a hot dish (vs. calling beforehand). You may as well dedicate yourself to just eating next door, because you’ll find yourself waiting and twiddling your thumbs without a drink in hand for at least 30 minutes. The cold, pre-​made sandwiches aren’t really worth the price (I tried a few). The sides are decent and they offer a selection of cupcakes and other desserts. They also have a hot dog machine, if you want to forgo everything else (I haven’t reached that point though — I only save that for Costco).
So in the end, D2Go is nice in theory, but a little bumpy in execution. If you don’t want to wait, buy something from the fridge that’s not really worth the price or call an hour beforehand. Otherwise, sit down (but not on the lit-​up bench-that’s-not-a-bench) and devote your energy to beating your high score on your phone’s version of Tetris. It’s going to be a while.
2.75 stars (round up to 3).

So Delux got too big and (like an evil twin) swallowed up the next storefront for this new «to-​go» venture. It’s reminiscent of a smaller La Grande Orange, in that it’s basically a glorified deli, but with all the trimmings — sandwiches, salads, sushi, bakery, plus all the regular Delux items are available as well.
About the food — think pre-​made yuppie roast beef sandwiches ($ 7) with balsamic infused roasted red peppers or, what I had, the turkey sandwich with dijon mayo spread and cranberry relish.
The sushi is readymade as are the side salads (including a deliciously tangy southwest pasta salad) and are in a refrigerated grocery-​style section along with Pom, Kemper sodas and overpriced waters such as Ty Nant, Blu and Voss.
The desserts are a welcome addition, but I thought the cupcakes (strawberry and red velvet among them) were too small for the $ 3 they were charging. You’re better off hoofing it to Tammie Coe or Karsh’s for that price. The cookies looked more reasonable and delicious — the cranberry white chocolate chip had cranberry icing shavings on the top. Yum.
There are only five or so seats in the joint, so be prepared to take it to go — as the name of the place suggests. I guess they’re upfront about that, right?