Brighton Collision Center

The service was beyond my expectations after my car accident and I have 0 regrets in choosing Brighton and Marcel’s team to handle the repairs to my car. I arrived and the paperwork and trading of keys for a rental took hardly any time at all. I told Marcel Lemmon about my brake issue as well (I had brake pads I had been meaning to put on my rear wheels before the accident) and without any hesitation, he noted that he’d have his guys take care of it.
They were communicative the entire time about the time frame of my car and this was during Thanksgiving. Only 2 days past the anticipated finish date, but I was informed about everything that was done in the time they had my car. It was understood that the work done was thorough and precise.
I got my car back looking brand new, freshly blended paints, new installations where damage once was, completely detailed and looking fresh. To have to undergo such a stressful situation like recovering from a car accident and dealing with repairs, Brighton Collision on 43^rd Ave. was the least of my hassles and really alleviated any concerns or worry from the accident. Will certainly recommend them to my friends and go back if I ever need repairs again. HIGHLY recommend Marcel and his guys.

I brought my car here after a car accident. My insurance company Geico recommended that I go here. When I got my car back, the alignment was off, the headlights were not aimed right, the paint was scratched, the passenger mirror was put on wrong, and the wheel well was not put back into place. My car had to be returned 6x for corrections. Although they were accommodating each time to correct the repairs, it was an inconvenience. I found the workmanship to be poor and the Geico representative working out of that store to be less than accommodating and not interested in customer service.

Had to take my car here for an insurance claim since my car was rear ended. I was given a rental (which my card was charged for — a little more than I anticipated, otherwise I would have given 5 stars.)
My car took a little longer than I had expected, but it was definitely worth it. They cleaned and detailed my car, it looked better than when I bought it — my car was super dirty before too, definitely an unexpected surprise.
Also, I should mention the kind girl working at the reception desk. I believe her name was Denise (or at least sounded like it). I dropped the rental car off at roughly 5:20pm, and they’re open until 5:30. I was driving home for about 5 minutes and realized I left something in the trunk of my rental car. I called Brighton and she answered, I told her the situation and apologized as I knew they were wanting to close up. She stayed there and waited for me to get back so I could get my stuff. I thought that was super nice, something she didn’t HAVE to do, but did. I hope she receives recognition for that. It’s the little things that encourage people to return. Thank you Brighton!

Came here on insurance claim. Was told it would take a week. It took almost 2. They compensated by knocking off $ 250 off my deductible. Got the car back and the driver side door hinge didnt work, the door would open then immediately shut on my shins. the dome light didn’t work (it did prior), and the new window molding had a high pitched squeal every time I rolled the window up or down. I took it back, they ordered parts and fixed it and claimed to have lubricated the window rubber. IT STILL SQUEAKS HORRIBLY!
Overall opinion, I feel like they had my car for 2 week and didnt touch it for almost 2 weeks. Then quickly «fixed» it once I called to find out what was taking so long. I feel there was no quality check performed and these «little» things should have been noticed and taken care of in the first place. My insurance paid out almost $ 1500 to fix it. It should have been fixed right the first time.