Associated Internists of Ahwatukee

After moving my elderly parents to Colorado from AZ, their new doctor contacted this office to ask some specifics about my parents health conditions. Two calls resulted in no response. This doctor clearly only cares about getting paid, not his patients getting good care.

I got MRSA from the Phoenix office. Do NOT go here!
I came in for a routine check up on a Monday, and by Wednesday I had two large painful bumps on my back and thigh. At first I thought maybe they were spider bites, until a black hole developed in the center with pus and i started getting body aches, cold sweats and a fever. (Sorry for the details) So I went to the Dr’s the following week, where Dr Kostov tested the wounds. She said that it looked like I got bit by a brown recluse (twice?) And put me on antibiotics, but I should wait to get the results back in a week. Eventually I got a call from a women at the front desk who said «oh so the test results came back positive for mrsa, just keep taking the antibiotics». That was it, no explanation of what it was, nothing about whether I was on the right antibiotics, nada. I then CLEARLY asked if it was contagious and she said no! That same day my fiancé came home early because of a large painful bump on his leg. After doing my own research I learned that MRSA is highly contagious and the most common place to get it is from hospitals/​doctors offices. So I called back and told the same women at the front desk «I need to know if this is contagious because my fiancé is experiencing the same symptoms, and she said oh uhm hold on (on hold) oh yeah, like I told you before it’s highly contagious so you shouldn’t share sheets, towels ect. are you kidding me lady? My fiancé and I both ended up going to the ER where they said based on my symtoms, I likely got mrsa from the doctors office and my fiancé got it from me. (Generally, if your symptoms are very severe, the virus was most likely transmitted from a medical facility) But of course, I’m still responsible to pay for all the medical bills. I just hope they took the right precautions to disinfect the office after learning that at least one of their patients was in there with mrsa.

I have unfortunatly been with them for a few years due to the location. Well do not go to this organization unless you want to shorten your life. I have been in the hospital and they never come to visit or even follow up.
Yesterday was the worst I needed insulin for the weekend until my insurance was straightened out, would not give me a drop, ended up in the hospital. Thank God for Chandler Regional who gave me a vial of insulin and treated me. I went home thinking I had a syringe but did not called Killers or Associated Internists to call in a prescription for a pack of syringes… still waiting so I guess I will have to go back to the hospital to get a needle —
Stay as far away from this place as you can. Real Estate is more important so they opened a new office in Sun Valley who kills how many die…
Sorry but true

I love how they have a walk in clinic because it is very convenient. I also love that they have evening and weekend hours because (again) it is very convenient. I have always seen Stella who is very nice. Another bonus is that they electronically send their prescriptions to the pharmacy.
However, the wait time is always very long (even with an appointment and worse without). Their biggest downfall is communication though. I have had multiple occasions where I have waited a ridiculous time to get a call back on test results (even when I have called and left a message asking for the results). At one point I had blood work done through Theranos which sends you the results personally. I went in 2 days later and the doctor’s office didn’t even know that the test results were back.

Despina is awesome. She always listens, addresses concerns and gets all tests ordered and is all business. Great nurse practitioner. The office is super slow and runs behind all the time. I credit the lateness of the appointments due to the high quality of care provided. This practice takes time with all clients.

I’ve been here again since my doctors office closed overnight without any notification whatsoever. Dr. Bebawy is a new doctor there. He does listen and tries to understand the problems. I feel like he is an agressive prescriber of prescription medicine instead of trying different things that may work with over the counter. They do take walk-​ins and are open on Saturday mornings.

I have been bouncing from PCP to PCP for the past three years, ever since moving here from Omaha. A coworker recommended Dr. Bebawy @ Associated Internists of Ahwatukee and I couldn’t be more pleased. David (as he prefers to be called) was prompt, personable, and answered each and every question thoroughly. The office is clean, modern and open late on certain days for those of us who can’t afford to take time off from our day jobs. The lab technician was also very professional and friendly. Follow up on lab results was prompt, too. I feel very confident that David is the PCP I’d been hoping to find since my move to the valley. What a relief. Oh, and he wears cool socks.

I have Been going here since 2008, and every year it gets busier… Everytime I call in, I always have to wait at least 5 to 6 minutes on the phone before I get to speak to the front Desk. Here is one of the problems, I called the office while I was standing in the front Lobby to see how long it would take them to pick up, the system they have is an automatic system where they can just leave you on hold forever. While the girls were sitting there chatting, I was on hold for 6 minutes before anyone of the receptionist (girls) picked up the line ~ I actually asked them why they did not pick up the line, they said they were discussing patient business… I was standing right to the side of the window & that is not what they were discussing… This has gone one for years & years now. Several complaints & still nothing has been done… Today I called & I was literely on hold for over 11 minutes, & I finally hung up & just call & left a message for the Dr. medical assistant. I usually get a call back with in 24 hours from her. They are just too busy and understaffed, & personally I am getting fed up.

I am a former patient as of 1÷16÷20 151, the office staff, lab and especially the office manager «Brenda» are horrible. I had Labs drawn due to an illness I was experiencing, the lab girl never turned my 5viles of blood into Sonora Labs and did not find out until 5 weeks later after asking over and over what my results were that they failed to process. Brenda has yet to call me back, this practice lost my entire family as patients, I am steering everyone I know away from this incompetent Office. I am now happy at Ocotillo Internal Medicine. I had to rate this Office, I rated it a 1 but it’s actually a ZERO.

After much frustration with this office, I am finally finding a new doctor.
1. Friendly office staff? They could care less.
2. Walk-​ins? Good luck with that!
3. Need a prescription refill? 2 weeks please.
…just a few reasons why I am extremely disappointed with my experience over the past 2 years and will be going somewhere else.

This place has a best doctors ever, special Dr. DAVID BEBAWY, he is the best of the best, the office clean and the staff very friendly. Thank you for ur help

Since posting my review below, the office contacted me in writing stating that they can no longer see me as a patient. As if I would have ever tried to return there! This place is a joke.

I have been with this practice since last year (my pcp joined them last year). All was fine until beginning of 2014. Evidently my docs ma left the practice but when i would call and leave a voicemail I never got a call back and when i would message thru their portal, still no response. After 1 week of this I called and was told that particular ma left the practice… so I said and… who would be taking over those messages. They responded, «Oh, I guess no one has fixed the email or voicemail yet. (was told ma left several weeks ago). No, I’m sorry, no, how can I help you… nothing.
And my pcp seems to have lost her compassion and bedside manner. I will be searching for a new doc very soon. Not satisfied at all.

Dr. Nutakki has probably the worst bedside manner ever. She was cool, aloof, and when I asked why she prescribed for me to take «Advil, Motrin, Ibuprofen, Tylenol» which to me are all pain relievers but are in my home health care chart I’m reading as we speak, along with «sudafed and Mucinex DM» also on my chart, not one or the other but both-​when I asked if I was supposed to take all of these and there are more, but these are the ones that to me are the same as each other, she became condescending and repeated in a clipped tone «yes, it’s all very cut and dry. If your head hurts, take the tylenol, if your body hurts take the Motrin or the Advil, if you’re stuffed up take the sudafed…» Very abrupt, cold and when she walked in to introduce herself to me she said «if I am to be your doctor fine, and if not then there are others in the office.» What?! So confused by her brusque demeanor.

Beware!!! Double dipping on reimbursed copays. Turning this over to the AZ department of insurance.

This place is ALL about money and not about people. If you see a 4 or 5 star review, it is most likely the company itself that wrote it. The staff is rude, cold and careless.
I came in 1 Sat. becuase they said it was walk in day. I was in great pain. I asked to be brought it 15 min. before they opened. They would not open the door until 8:30AM. They said no Dr. or internist was there on SAT. even though it was made clear this was walk-​in day. Horrible place… I went somewhere else.

Dr Mouikel was nice but changed his mind about sending me to a surgeon for no reason. His MA? HORRIBLE MEAN LADY, I think she must either hate her job or her life. Very unprofessional. Today I receive a general email stating their new policy — no more than two complaints per visit!!! I kid you not…

This practice started off great. I’d thought I found a perfect doctor. One who seemed in sync with what I felt and needed. However over the next couple of years, I noticed a few things go south.
Lab results started to take longer to get back. 1 or 2 days became 3 – 6. Medical paperwork went from a no problem attitude and filled out as needed to having to argue for it and details being way off what was discussed.
The last medications I requested had 1 medication at ½ the stength and the other 2X the strengths I needed. These were prescriptions that had been prescibed before.
The doctor in question ended coming across as flakish and obstinant by the time I left the practice. I don’t often do negative reviews like this, but I’ve rarely had this poor of an experience and I seem to be not alone. I had the same Doctor as one of the other poor reviews here it seems.

This was the worst medical care I have recievied. The doctor was no responsive and when her nurse did contact me her information regarding my case was completely wrong. After going to another doctor I found out that they did not run a complete work up on my condition before making a decision.
When I asked to speak with the office manager she would not talk to me to discuss the problems with the practice.

Ok, so I found my Doctor totally by freak accident. Last year, I was in need of some medical attention, and did not have a regular Doctor out here. I checked with my health insurance company, and found this place.
There are a few main reasons I like it here. First, they have several different doctors that practice here. Their a team of sorts. They also have 2 nurse practitoners that work here as well, that seem to be very qualified. But, my selling point? Saturday morning hours!!! I now find that he convienience of going in to the Drs on a Saturday is wonderful!
This office is so clean, and so modern! When I last met with the Nurse practioner, she was willing to electronically send my script to the Pharmacy of my choice! NICE!
I love this place! I found my new doctors office.