Alliance Urgent Care

NEVER going back. misdiagnosed my wife, didn’t listen, gave her narcotics instead of a simple anti nausea med. chargeed way too much for a 2 min visit and kicked my wife outside so they could close instead of waiting 2 minutes for her ride. The MD gave her steroids to fight a virus which would make it harder to fight. Guy is a quack and is more concerned about getting out the door than practicing medicine.
An addendum. The company was good enough to refund the charges, and the MD will no longer so work there at the end of the month.

Just wanted to quickly be seen… I called and made an appointment early in the day to be seen right after work. Actually got here 30 minutes early to fill out paperwork so I would be seen quickly. Sick with a cold and ear infection and it’s been over an hour and a half and the nurse just got me into an exam room and said its gonna be a while before the doctor gets to me. I’m from out of town for a work trip… This sucks. Should have chosen a different urgent care.

If I could rate this experience lower than one star I would. I went in because I was experiencing an extremely sore throat for over a week, my right tonsil was covered in white spots and my right ear felt large amounts of pressure (tmi I’m sorry) I had a fever of 102 every night and I was in bad shape. I explained all of this to the nurse practitioner I saw, I do not remember her name but she was short and had short hair like a guys haircut. She then proceeded to look at my tonsils and my ears. While she was doing so she kept saying «yep you got the crud I’m sorry to tell ya» then said «you have food stuck in your tonsils that is why they are so enlarged and look that way» I told her that I have never heard of food being stuck inside the tonsils. I asked her to give me a strep test, so another lady came in and swabbed my throat but it wasn’t your normal throat swab she jabbed the Qtip into my mouth, with an attitude like she was upset to be doing it!(very awkward experience) So 10 minutes later the original practitioner came back in saying it was just a viral cold and sent me off saying there was nothing she could do.
I decided to go to a different urgent care that was down the street and the man I saw was shocked by my tonsils and my ear was filled with fluid and come to find out, I have a severe case of tonsillitis and had to rush to the hospital! I couldn’t believe 30 minutes earlier some lady told me it was a virus and that I had FOOD in my TONSILS.
If you care about your family, your children, your friends, just people in general, DO NOT GO HERE. You will be told ludicrous statements and have your sickness/​pain swept under the rug, so they can shove «viral infection» down your throat.
I will never go here again, and I hope to god that the woman who told me I have food in my tonsils reads this and gets her license taken away because she absolutely does not deserve to be a practitioner. I am also giving her the benefit of the doubt, that she is actually ignorant and doesn’t know better. I really don’t want to think she purposely lied to me.

My mother recently came to visit me from Indiana, and became extremely ill with an upper respiratory infection while she was here. I took her to Alliance Urgent Care and was seen by their PA Ninnah (spelling may be incorrect). Just to give some background before i explain what happened, i’m a fourth year medical student. While i certainly don’t claim to know everything there is to know about medicine, I know enough to consider myself fairly knowledgable. As soon as the PA walked in the room i could tell she had an obvious chip on her shoulder. She asked if my mother has had a temperature to which i replied «no, I have checked twice and her temperature has remained below 100.4 F (for those who do not know, 100.4 F or 38 C is the accepted medical definition of a fever)». She replied to me in a very rude tone that the correct definition of a fever is 102 F. Before coming to the clinic i explained to my mother that she didn’t need antibiotics because the infection was most likely viral. When my mother asked for antibiotics the PA was extremely rude in explaining why she wasn’t going to prescribe antibiotics. She then walked out of the room with no explanation as to what her plan was. When she came back, I am assuming she reviewed my mothers medical records because she asked my mother why she takes erythromycin daily. My mother explained her Dermatologist put her on it for recurring staph infections (Impetigo) on her face. The PA responded «that’s completely ridiculous and not indicated; in my 20 years as a PA i have never seen that treatment regimen». I didn’t bother telling her that she was wrong, she is not a dermatologist, and has no idea what is and isn’t indicated for chronic recurring impetigo. It was clear the room was not big enough for both her ego and my comment. After boasting about the dermatologist being wrong, i asked if she was going to prescribe a corticosteroid to take down the inflammation. Again, she responded in a very rude tone: «No, corticosteroids are not indicated for pharyngitis». She then explained her treatment regimen: Tessalon Perles, Afrin, Fluticasone (an intranasal corticosteroid), and Promethazine. Even though my mother was not happy, i did agree with her treatment plan 100%. However, in her case, wisdom clearly did not come with age and experience. Not only did she not know the simple definition of a fever, or that fluticasone is a corticosteroid, but she also never advised my mother not to use Afrin for more than 3 — 5 days because past that point it will actually cause rebound congestion. Overall, i felt the PA’s bedside manner was below poor; she was extremely rude, incredibly egotistical, and incompetent.

Soooo the problem that I thought I had was bed bugs (I told her I was new to town and staying at someone’s home on their furniture). She told me right away «those don’t look like bedbug bites, they look like hives.» Well guess what… They were definitely bed bugs. Wish I could go ask for my money back, but I guess healthcare doesn’t work that way.

Will lie to close on time. Even if it means denying to see an insured patient :(wish there was a zero stars option

Came in on a Saturday. I was greeted warmly. They got me in and out so fast! Even gave me a doctors note if I don’t feel better by Monday.

Sunday morning minor injury without insurance. No waiting, was seen immediately, X-​ray bandaged up and Rx in hand within 1 hour! Competent caring medical professionals. Very affordable.

came here cus a 48 year old lady who dress like a teenage boy whooped my ass on the lightrail cus ahe wanted me to fork over my thirstbuster. i said no its mine. and she started swinging on me with her can o pringles. tgen my face started to bleed. i ran off the train straight into urgent care. when I asked the doc how many stitches I had to get on my busted lip, he said, «one.»

This place is outstanding. I have been here several times, and am always impressed. There’s never much of a wait. The staff members are gracious and helpful. It’s very clean, and well-​kept. I would DEFINITELY reccommend to anybody!

Came in right as they opened on a Friday. Was seen immediately. Treated with both dignity and respect, which was more than I had for myself given the degree of my illness and the lack of slept I had. I was in and out in under 30 minutes. Incredible! The last urgent care I was at in Chandler took over 2 hours, so this was a nice breath of relief to come here and really feel like I was being taken care of. Doctor answered all of my questions, wasn’t condescending, and told me to come back if I didn’t feel better in 48 hours. Luckily, I am. Thank you Dr. Nadine! :)

The facility is very clean and I got in and out quick. However, the staff lacks personality and friendliness.

I needed to get an appointment to get some stitches removed from my finger. I called my primary care physician, the hospital I went to and a few other places and nobody could accomodate me in a reasonable amount of time. I contacted Alliance, and they were able to get me in same day. Not only did they get me in, but unlike almost ever other dr experience I’ve ever had, they were ready when I arrived! Check in was a breeze and within 10 minutes or so up on arriving, I was already in the back awaiting the doctor. All total, I think I spent maybe 30 minutes there? It was a great experience (or as good as it can get when you’re at Urgent Care). The staff was courteous, speedy and professional. Highly recommend this place if you’re in need of urgent care in the area.

Clean, professional, not scary. There was no one else waiting there, so I saw a nurse practitioner immediately and was out the door 15 minutes after I walked in. She was super sharp and explained my illness and her prescription very clearly. If you can’t get to your general practitioner, this is a fantastic alternative.

We’ve needed a convenient local urgent care facility rather than using large emergency rooms in this part of town. We got the chance to use it yesterday when my wife fell and thought she broke her ankle. We got in, saw the doctor, had four x-​rays taken, casual conversation with the doctor, and abrasions wrapped and out the door in one hour. The staff was casually professional, quick, and friendly. Without this facility, we would have had to use the hospital or wait until the next day. One hour — –if we had to use the hospital, we’d still be there.