AAA Pool Service

Never answers the phone. When he calls you back, very rarely he is very nice. Service quality sucks. Pool was always low in chemicals and turning green. Got another company and pool is always clear now.
A lot of room for improvement. I wish the service was as nice as his personality.

I noticed that this company has an ad on Living Social. Just want to forewarn you… do not purchase! I absolutely agree with the first reviewer. The same exact thing happened to me. Paid for an entire month of service, check was cashed, only showed up for the first week then never came again, would not answer phone calls or return messages. My pool as well turned green while I waited for these jerks to come. Then I got sneaky. I called and left a message saying I was a «NEW» customer interested in starting service. Guess what? I got a phone call back from Kevin immediately! What a surprise! I then told him I was not a new customer but a previous customer who was SCAMMED. I asked him please to issue me a refund for the month of service that I paid for. He apologized, blamed it on one of his other workers and said he would put a check in the mail. I’m sure you can guess if I ever received that check… that would be a big fat no.

I concur — I don’t agree with the first reviewer. Very happy with our service. Very knowledgable about pools. We have a Pentair system, which he was able to maintain without difficulty where our previous service have failed. He is extremely courteous, responsible, and dependable. Always returns calls promptly and always there as scheduled and on time. Pool looks excellent — very pleased with service. I would highly recommend him.

I don’t remember the last time I was more pleased with a business. I called AAA on the weekend (which he was willing to to come same day) to get my pool opened for the summer… He went out of his way to come at 6pm only to tell me that we didn’t need to do anything but buy and add some liquid chlorine.
He didn’t even charge me for the service call! He answered all my questions about my filter and operating instructions.
He was extremely courteous, responsive and above all else, honest.
I am not sure what happened with the other reviewer, but I’m sure there was a reason or maybe they are reviewing the wrong business? I called, left a message and got a call back within an hour or so.
This guy is great and I highly recommend him!

Worst customer service ever. This guy (Kevin)/company NEVER returns calls. I paid them for a month of service. They came the first 2 weeks, then just stopped coming AND stopped answering their phone/​returning their calls. What a rip-​off! Don’t call them. My pool is now green. Thanks for nothing AAA pool service.