Hawaiian Falls Waterpark

Due to questionable reviews we waited until the park’s second year of being open to attend. We were actually really impressed! I loved the smaller atmosphere because I felt comfortable letting my almost 12 year old run around with his friend. We got there early so that we could save some seats and all just checked back in with each other periodically. The slides were fun, the lazy river and wave pool relaxing, facilities were clean, and staff was friendly. The only complaint I have is the cement got REALLY hot so next time I’ll be sure to bring water shoes. Oh, I’ll also bring a change of clothes and sneakers so I can do the ropes course, which looked really fun!
P. S. Did you know that during off season they rent it out as an event center? I attended a women’s conference there and it was actually really nice. Much better than driving downtown and fighting through traffic and parking!

Save your money and go to Schlitterbahn or Six Flags. This place is small, packed, and overpriced! Would only go back when given free passes. Sorry, been spoiled by real water parks and this one just doesn’t cut it!

Have been here a few times even have season passes but I wasn’t very happy with today’s visit. Felt more like tajano falls than Hawaiin Falls. Not a fan of tajano bands and will never speak Spanish. Not cool. This is America.

Great water park IF AND ONLY IF you bring your own food and drinks. Long food lines. They are short staffed and ran out of ice today. Best advice: pack a cooler and plan to have a great time.

Keep your expectations low and you’ll have a good time.
My kids and I have gone four times over the past couple years. Last year was dismal, but with construction finished I thought it would be better this year. We received Season Passes as Xmas gifts and wanted to put them to good use. My experiences have not been particularly positive. The food is mediocre, overpriced, and the wait times for your food can be outrageous — like 30-​minutes-​waiting-​after-​the-​order-​has-​been-​placed outrageous. The employees don’t know what to do with the Season Pass coupons all Season Pass holders receive. Telling me «It’s not working» and then charging me full price is not acceptable. The Adventure Park is fun, but waiting to get your harness may be the longest, and hottest, wait in the park. We waited 45 minutes to get harnesses today. 45! We were there before 11a and the line wasn’t long, but no one at the park seems to have any clue how to schedule staffing — there were only two employees outfitting patrons with harnesses. On top of that wait, there was only one zip line operating. That’s it. What a ripoff.
Slides are fun, but the wait can be tedious and many of the younger patrons don’t understand common courtesy — when your turn is over, you give your tube to others waiting. The wave pool is OK, but often filthy — I’ve seen many band-​aids floating around in there.
My advice for a good time? Go early in the season and early in the day so you can get a spot with an umbrella. Pay the $ 10 cooler fee and bring in your own food and drink. If you can afford to rent a cabana and you have a large group, it’s worth it.
And keep your expectations low.

My biggest complaint is the value for the money. Closing at 6 pm seems pretty early for a full day admission ticket, and the reality is things really start closing at 5:30 unless you are already in a line. And that’s what you spend most of the day doing — waiting in line. Even for the food there was a 45 minute wait with only one person at the front helping people get their food. And this wasnt at a peak meal time.
Another complaint is a lack of tubes both in the lazy river and the wave pool. And there is sand at the bottom of every pool as well.
The slides are decent and the pools and river are fun. It just seems like you don’t get to enjoy it much. I spent 7 hours there and rode the racer slide twice, the purple slide twice, and the light blue slide once.
For as much as they charge to park, get in, buy food, bring a cooler, etc, the value just isn’t there.

The best part about this park was how easy it was to drive into and off of the property… but that’s where it stops. All of the other criticisms are accurate… severe lack of tubes, minimal attractions=long wait times, extremely high food/​drink prices, and minimal staff.
But the worst part of our experience has to do with safety, and the demeanor and alertness of the life guard staff. On the three fast tube slides, there’s a landing pool at the bottom of all three slides, watched over by a single life guard. As we waited in line for our tubes, we noticed how the life guard was sitting down and looking inattentive… the people behind us noticed as well. When my wife and daughter went down the Pipeline slide, they had a very rough landing, with my wife flying over the top of our daughter and smacking her in the mouth. Our daughter ended up stuck upside down in the tube. The life guard never stood up or even seemed to notice there was a problem. After my wife frantically looked for our daughter and pulled her crying from the water, the life guard asked «is she hurt?» My wife told her «you bet she’s hurt, while you sit there doing nothing… why don’t you get up and do your job?» The life guard, Savannah, told my wife she couldn’t talk to her like that.
My son and I came down the tube next and had a similar experience where my son slipped out of the tube on landing and swallowed quite a bit of water. The life guard was still sitting and never moved, much less even looked in our direction.
We ended up talking to Evan Barnett, the GM of the park, but he said all he could do was sit the lifeguard for a few minutes and give her a reprimand. He said taking her off duty the rest of the day would force him to shut the entire park down. When we told him it sounded like he was understaffed, he said the park was staffed perfectly. What sense does that make? He said there was nothing else he could do.
After hearing this, we then knew that there was a bigger problem at this park than the inattention of one life guard. It is clear to us that safety and proper training and management of safety staff is not a priority. We’ve been to the Texas Schlitterbahns and Great Wolf Lodge as well, and the professionalism and focus of the life guard staff at all those locations is absolutely superb. How they perform their jobs (no one sits on their rear ends there!) demonstrates the commitment and dedication of their management… not so at Hawaiian Falls-​Pflugerville.
So beware about this park and keep a close watch on your kids in the water, at least then you’ll know someone is watching… we won’t be returning.

I enjoyed my time at Hawaiian Falls, HOWEVER… They have ALOT of room for improvements.
I was fortunate enough to get highly discounted tickets for my family with our Live Oaks Christian Church Group, but I would not currently pay full price to come here.
A few things to change/​update would be. Add some landscaping! Maybe 2 palm trees throughout the park, half of the ground looks like construction still. They need a bigger parking lot, as it was closed by 2. And they need to add some more features to the park.
They have a wave pool, lazy river, kids splash pad, zip lining, and three rides with a few slides each.

Below is the letter I sent to the Waterpark on July 19. You can see the communication from there.
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To Whom it may Concern;
After visiting the park yesterday (July 18^th), we are considering never returning.
My review to trip adviser and Unilocal will not be a positive one.
First, the park overall was clean and generally well kept, except the following. Unfortunately, they are «deal breakers».
Stairs: Specifically, the one labeled Pfluger Loop.
First, using a vinyl covering on something that gets so hot, and on a surface that get constantly wet is a poor choice of material.
My wife slipped and fell on those stairs yesterday, injuring her back and hip.
The vinyl on the stairs is peeling off and is a step hazard. The railing on one side is so loose, the rope handrail is a hazard, not a support, and the netting is laying on the stairs, creating yet another hazard.
These stairs really need to be revised to a non-​slip surface material, and the railings need to be kept in better repair. This is a safety hazard, and in a place where thousands of people walk every week, you need to be more responsible with material choices and upkeep.
Secondly, as we were sitting at a wading area that feeds in to the river pool, and we noticed a bit of trash. On closer observation, it was an open condom wrapper. What?!? What do you allow to go on in this park???
We found an attendant passing by, reported the wrapped and asked that a supervisor come and attend to it. The girl pick the wrapper up, apologized, and never returned with the supervisor.
At this point, we were done.
The group, 18 of us in all, was so disgusted at this point, not only with the condom wrapper, but the thought of it’s contents floating around in the pool somewhere, that we left.
We are so disappointed. We were excited to have a water-​park so close to home. We buy season passes to Fiesta Texas every year, and thought this would be a nice local alternative to that, but no, we will not be purchasing season passes to Hawiian Falls Pflugerville.
This park has the potential to be good, but if the stairs, something most of your employees and management must see every day, are in such obvious disrepair, what else is not getting the attention that it needs?
Sincerely,
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Initially, there was no response from their company at all. I found another email to send the letter to on July 30^th.
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From: XXX
Sent: Thursday, July 30, 2015 5:20 PM
To:
Subject: Negative experience
Kathy Wellman
Resource Services & Guest Relations Manager
Ms. Wellman,
I sent this information to
on July 19^th, but have received no response. Please attend to this. Thank you.
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Aloha Jo,
Thank you for your email. I will forward and follow up with Pflugerville management. You should hear from someone soon.
Here to serve! Mahalo… Kathy
Kathy Wellman, Resource Services Manager
Hawaiian Falls Waterparks & Adventure Parks
3100 Premier Dr., Suite #200
Las Colinas, TX 75 063
Direct: 972.382.7885
Garland. The Colony. Mansfield. Roanoke. Waco. Pflugerville. White Settlement
Waterparks — Adventure Parks — Event Centers
Bringing Families Closer Together!
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As of August 18^th, there has been no further response from the company.

The park is small but clean. We had a really good time. It is well staffed and we felt safe with our kids. There is plenty to do for the kids and lots to eat and drink. They have lockers and plenty of restrooms. Lots of chairs. The general admission covers everything in the park which is great. The kids don’t have to wish they chose a different adventure. Thinking of doing a birthday party here. Also fair priced.

I don’t really feel like the current rating of Hawaiian Falls is accurate. Granted there are reviews from last year when it first opened and yesterday was my first time coming here.
My first recommendation would be to see if there’s a promotion running to get the most bang for your buck. They were running promotion, «bring a coke can and pay kids price.»
We got there around 10:40am (opens at 10:30) and there was a short line to pay $ 5 for parking. If you bring cash this helps move the line faster. We paid the $ 10 to bring a cooler. It didn’t seem like I really needed to pay because they never checked to see my cooler pass.
I felt like there was a good amount of people already there, but we were able to pick a spot to set our stuff down pretty easily.
I read the reviews about the food and there was a Morelia Mexican food truck inside the park. It sounds like management is listening to the customers and bringing in options.
I also noticed a tent that sold beer and wine.
As far as the tubes for the lazy river and the wave pool, I have to agree with fellow Unilocalers, they need more tubes. We had to wait a few minutes the first time around. The later in the day, the more people were there, the longer the waits for the tubes.
The attractions other than the lazy river and wave pool include a kiddy pool, body slides, tube slides, and mat slides. I tried the mat slide and one of the body slides. We didn’t have too long of a wait for either of those– maybe 20 – 30 minutes. They may slides you lay on your belly on a mat with handles and slide down head first. Those were pretty tame. The body slides that the floor falls out underneath you were thrilling to say the least. I saw at least 4 people choose not to go down the slide while we waited.
My 3-​year-​old enjoyed the lazy river and wave pool the most. My friend brought her boys that loved the lily pads.
They did have live Christian music playing while we were there which was nice.
The zip line and ropes course looked like they would be fun. Maybe when my daughter is old enough we will try those out.
We spent around 4 hours there and pretty much tried everything and had a great time. Would definitely come back.

I’m originally from Dallas, so I’ve been to other Hawaiian Falls locations, and comparatively this Pflugerville location was completely disappointing. My family was in town from Dallas so we decided to try it out, mainly to do something fun in this heat with my 3 year old nephew. I now wish we had just paid the extra money and driven down to New Braunfels to go to Schlitterbahn. Before I start my rant, I know this place is not Schlitterbahn. I am not putting it in the same category as Schlitterbahn and my expectations were low to begin with. That being said, this park fell short of my low expectations. Let me break it down for you:
–Size: this park is SMALL. There are only 3 main slide/​rides, which means you stand in line pretty much the whole time. Even the length of the slides are short, barely worth the wait. There is no funnel type ride, there is no water coaster type ride, there is no splash park with the big bucket that dumps on you. Yet they are still charging the same price other Hawaiian Falls locations charge, not to mention the high charges for parking, food, and lockers. I felt very ripped off.
–Price: see above. Not worth it.
–Kid-​friendly: hardly. Maybe if you have kids in middle school. My nephew loves the splash park that is a staple at most waterparks (you know the little kid area where they can climb all over stuff and there is water shooting everywhere) as well as slides. Well there is kind of a shallow area with those mushroom water things, but that could hardly have qualified as a «kid-​area». And as he is not 42″ tall yet, he could not ride any of the slide rides. I cannot convey to you how terrible I felt when he was crying that he couldn’t ride any of the slides. Why don’t they have any little kid slides?!?
–Lack of equipment/​employees: quite a lack of tubes and foam mats, so you have to wait for those as well. Only 2 registers open at the food place, so long lines ensued there too. People even started hoarding tubes at their sitting areas, which should not be tolerated. But of course there was no one enforcing rules of any sort.
We mainly tried stay in the lazy river, but left pretty early in the afternoon. My family had to drive back to Dallas and I felt bad about all the money we spent at this sub-​par waterpark. I’ve heard the zip lines are cool, but if you want to be a zip line park, then be a zip line park. Don’t try to half-​ass a waterpark and then add zip lines (for yes, ANOTHER extra charge! No way!) to make up for your failings.
Bottom line: unless they expand and offer more attractions, this park is definitely not worth the admission price, let alone the other prices they charge. Please learn from my mistake and just go to Schlitterbahn.

The water park is bigger than I expected — there are quite a few rides and they’re mostly fun. There is a line for all of them, but that’s to be expected. The shortest line was on the one where the floor drops out from you and there is a near vertical drop.
They didn’t have nearly enough tubes for the lazy river or the wave pool. My son and I went around the river 3 or 4 times on foot trying to find a tube and never did. I’d say maybe 1 out of 5 people in the lazy river had a tube. The shortage was made worse by people hoarding tubes and keeping them at their picnic tables because they knew they wouldn’t be able to find another later. I really enjoy lazy rivers and it’s a good way to take a break between waiting in line for rides, but it’s mostly pointless without a tube. This was the deal breaker for me and I won’t be going back unless I hear about them getting a lot more tubes some day.
I was also disappointed with the staff manning the adventure course prep sheds. We needed helmets to get on the ropes course, and there were 5 or 6 employees in the shed where they hand helmets out, just laughing and joking and talking and not working at all while my son and I stood there unattended, progressively getting louder about needing a helmet until eventually one of them thought to ask if we needed help.

First, getting to the park is a challenge. We had three groups approach from 130 North, 130 South, and 45 going East. all three missed the park as there are no signs where to enter. It happens to be on the 130 access road. The park itself is easy to see from the road. The obvious entrance was blocked and had a sign that stated ENTER SVRD 130. You do have to pay $ 5 for parking.
The ticket boot is out on the open. A little shade covering would be nice. Or even some misters. The ticket booth people were nice and the line progressed in a reasonable fashion.
The lockers are small and expensive, $ 7, and unlike its competition to the south, you get no refund for returning the key. Basically there is no incentive. Just take the key home with you.
The only shade within the park is from canvas covers, much of which is available for rent — read not free. The park was clean and the few employees we dealt with directly were nice.
Other than that the park was underwhelming. Nothing really bad but nothing outstanding. The best thing going for it versus their competition is it was 30 minutes away versus 1 hour 45. Now that I have been at HFW I would suggest making the trek down to New Braunfels unless you are really time constrained.

I visit this water park yesterday and came away pretty much underwhelmed. Although the park has your normal water slides with the Drop being the most exciting, nothing else stood out.
My daughter needed a swimming cap and I needed sandals so we walked all over the the park trying to find this mysterious gift shops that employees told us about. Once we finally found it (even though we walked past it), I couldn’t believe how small it was. They didn’t have no swimming caps, the sandals was all one size… SMALL and no souvenirs.
There was little to none, places to eat. Although the hut with the briskets looked delicious, everything was overpriced. Thank god they allow you to bring a cooler (although you have to pay 10.00).
The slides are fantastic, everything else requires a upgrade!!!

On a hot summer Saturday we decided to do something spontaneous and try out Hawaiian Falls waterpark. We purchased our tickets at HEB ($ 10 cheaper than walk up prices) and made our way there.
The best thing about this park is that it’s not too far out of town. It’s easy to get to and parking is a breeze ($ 5 to park). Pay $ 10 to bring a cooler in and pack a lunch. There are food options there but none looked too appealing.
We arrived at 10:30, when the park opened and there were already people inside. Surprisingly, the park did not ever get really crowded, but it seemed most people showed up at about 1pm.
If we had known about the adventure park– ropes course and zipline– we would have come prepared with shorts/​t shirts/​tennis shoes to do that in the morning. Instead, all we had was our bathingsuits and flip flops so we did not get to try out that portion of the park. The water park side was great though, lots of slides with little to no lines.
The park itself is not huge like some other water parks, but just big enough. It was a good 5-​ish hours of entertainment and then we were done. Next summer, we might purchase the 4-​pack of tickets at Costco and try to go twice.

I went using a friend’s guest tickets. The cost seems reasonable. I am not sure it would be worth a seasonal pass though.
I went with a 10 year old. We were able to hit every slide/​ride in the first hour. The rides are fun and safe. You can ride them over and over and still have a lot of fun. We tend to end up in the wave pool and lazy river. This is the first wave pool I’ve seen (and I’ve seen a lot) that the waves are on constantly. Also has a little inlet if you aren’t in the mood to ride the waves. The lazy river is ok. Nothing overly special about it, although it is long.
There are very little options for little kids. If you have a young child, you may want to look elsewhere.
The adventure park was a lot of fun too. It’s very challenging and sometimes scary but the kids have less fear than the adults.
We did not have a chance to do the ziplines
The only complaint I had was food options. There was essentially one food stand open the day I went. Food was priced as you expect at a park. Same for flavor. But would like to see more food stand options.
We went on a Wednesday and it was never overly crowded or uncomfortable.

We finally went this week. I debated all last summer out of concern that it wouldn’t be as fun for my 42in kid (5 year old son) as it would be for my 48+in kid (9 year old daughter).
We really enjoyed this place! Both my 42in kid and 48in!
This place was clean and nice first of all. And not crazy busy for a Wednesday visit. We arrived at 10:30AM and left at 3PM. We only left because we were super sunburned, but honestly the kids wanted to stay longer!
There are basically 3 main attractions as far as «water rides» go. And each has an ARRAY of options to choose from once you wait the short time in line. So really about 9 different rides to choose from since each has like 3 different slides (with different loops and turns). They are all fun, make you loose your tummy just a little and are above and beyond what your local city parks and rec swim pool will offer.
You use tubes to go down most of them. They have both single and double tubes (with open bottoms). There are 2 body slides also. My daughter and niece never got brave enough to try the body slides. Maybe next time.
One of the big waterslides my 42in rider could do. It was one where you are on your stomach on a mat and it goes down a really long big slide. Sort of like the ones on a bean sack at the carnival but with water and WAY BIGGER!
The lazy river was enjoyable and also my kids (+ neice) all enjoyed the big wave pool. This is like the ones at Schlitterbahn. It simulates big beach waves coming at you and you can do anything from just float it in your tube, to fight it on foot to keep from being pushed back ashore. This was a highlight for my 42in kid.
This place was SUPER FAMILY FRIENDLY. There were lifeguards and staff everywhere. There was CHRISTIAN music playing and also bible verses with scriptures displayed throughout the facility.
It’s not a HUGE waterpark and this was a plus for me. My older kids were never more then about a 5 minute search from spotting.
We ate a big breakfast before we got there. Paid $ 10 to bring in a cooler with drinks and snacks. Then grabbed lunch after we left. So I didn’t spend a penny on food her and can’t review the quality of that.
Also, there is a really big nice arcade and a fun looking obstacle course that you do by zip line. We didn’t do either of these.
Any family in central Texas would be crazy not to put this on their summer to do list! We will definitely come back!
Thanks Hawaiian Falls and God Bless!

Okay, I think we all know that Pflugerville is not New Braunfels (there is only one New Braunfels). So, level your expectations and enjoy a pretty well-​equipped smaller water park. They have one of the longest (and swiftest) «lazy rivers» I’ve experienced. The wave pool is a decent size and has not been crowded when we were there. The slides are really good… not Schlitterbahn good… but definitely more than Pflugerville good. And there’s a good variety. Tubes have been plentiful and the waits haven’t been too long.
The adventure park is really the standout here. The challenge course involves wearing a harness so you can belay through a series of crossings. I’ve seen all ages at all different stages of the course. It’s a great workout (and there’s plenty of water around to cool off when you’re done doing all of the work.) There’s a zip line course crossing through the park which is almost as much fun to watch as to experience. The adventure park also includes a family adenture trail (without belay) and a rock climbing wall.
Parking is relatively cheap ($ 5) and it’s $ 10 to bring in a cooler. The lifeguards have all be very attentive and the park has been clean every time we’ve been. The music is family appropriate (think «karaōke» oldies with some newer pop). I wish it were open later so we could have more «after work» impromptu visits. (It is open later on Fridays.) The park is small so it might not be an all-​day activity and the teenagers might get bored. But who can beat cool water on a hot Texas day.

As mentioned in previous reviews the insanity that is the drinks/​food areas, is tone through out the entire park. Tbh, if this is their business model, they’ve GOT to step it up!
In one word, it’s likely to feel like a cluster*fuck. To avoid this:
— I would NOT go on a weekend, or Twofer Tuesdays. It’s packed & there are your riiiiidiculous lines. Add in poorly stocked food trailers, poorly trained teenagers & well trained lazy teenagers, and Houston, we have a problem.
— My advice, pack your cooler & leave it in the car! No need to pay a ridiculous fee to bring in your cooler. They have water fountains. And realistically, loading up on soda is NOT a good way to hydrate in this heat. We ate lunch before we went, packed our cooler w water bottles & snacks & our visit was perfect!
I hate that the mini-​lockers are all the way at the back of the park. Yeah, they’re SMALL– maybe a 12×12 cube?! I expected a full sz locker for $ 10. We had 4 ppls stuff to jam in there! Stupid!
I expected that since they were brand new that they’d have something like Schlitterbahn covering their sidewalks preventing you from scalding you feet. NOPE! You HAVE to wear water shoes or flip flops! Holy shit, it burns! My husband had to carry the 4 year old while me & the 7 year old just moved fast. Few times we had to go put our feet in water or shade just to give them a break while walking.
Bathrooms are up & running!
Locker process was easy!
Getting tubes was easy!
Lots & lots of seating available!
Lots of life guards & whistle blowing!
No bottoms on tubes for little kids, but they do have life jackets!
They DON’T blast Christian music on the loud speakers! Laughable comment! Hell, they had their staff doing the Cupid Shuffle when we were there.
Don’t like the few Bible passages, don’t read them! You really don’t notice them.
«They don’t sell alcohol here” — Really, thats a complaint? How about you just go and have fun with your kids and spare your family drinking outing for another time.
It’s not a water park that I think most of us are expecting. It’s a glorified mini-​water park. Aside from the slides, there is a huge wave pool, a long lazy river (that could use some speed), and a kids pool area. That’s it for water. While the slide options are great, they take too damn long to move the lines, period! No one needs a full minute of the water being empty before letting the next person go. And if that’s required, then move your tail Mr/​Ms Lifeguard, for real.
They were testing out the Zip Line when we were there a few weeks ago, but as of this weekend it’s open.
Tix were $ 10 off while under construction, so I highly recommend going! Check their website for coupons & wear your water shoes! ;)
Will we go back? Hell yeah, it’s 5 minutes away & we get in free! Just follow the advice of others & it’ll be a great time!