Panera Bread

I’ve spent a lot of money here on orders I take to my clients. A couple weeks ago I had an order from this location delivered to one of my clients for a meeting and they were 1 hour and 45 minutes late delivering it. I don’t think it was the driver’s fault because when I called twice the driver still had not left yet because «they were overwhelmed with orders…» Then don’t commit to delivering an order at a certain time if you cannot do it. I felt sorry for the driver. And when I go there for meetings or to get work done, there is this one manager (I’m assuming she’s a manager because she wears plain clothes and runs around the store like she owns the place) with blonde hair who shouts her business like there’s no tomorrow. It’s quite obnoxious. The one day I was sitting in the booth eating my sandwich and she was flipping out that her daughter was in a minor car accident. I mean she was truly yelling into her phone. I get that it was an emergency situation, but either take your call in the back or leave your store. I see her now and then when I’m in there and she’s beyond obnoxious. I gave this place 2 stars because some of the workers are very nice and do a good job making food and bagels. They also have good lattes.

Bad, the staff does not know the difference between a tomato and a cucumber, that is sad because 3 times I received the wrong thing. And they have this big book of mistakes, managers do not apologize just tell you to tell them you are in this book.

Always a good solid meal. Usually get to– go. Beth and Taylor are the best at what they do. Outstanding that they remember my name and go out of their way with a warm hello. In and out in under 15 minutes.

This particular location is very slow, some of the managers are snotty and they almost always screw up my to go orders. They also have different policies than Washington. If I ask for cheese on a sandwich peters twp manger claims I have to be charged for two slices of cheese but Washington either doesn’t charge me or only charges for one slice. Get it together ! Usually they forget something in my to go order like my side or give me BBQ sauce instead of salad dressing. I prefer to go to the Washington location instead.

I came here 5 days a week for 4 weeks to study for one of my board exams. Which may explain my review. I got to know the staff and the other regulars here. Everyone is real nice, down to earth, and curious about you. The service is good and quick, occasionally I would be waited on which is unusual at Panera. The food was good but its a chain so it can’t be fantastic. I would recommend the chipotle chicken, sierra turkey, chicken noodle soup, black bean soup, toritilla soup, and the grilled chicken salad. I was never a fan of their breads. It is a nice café like environment to study tho.
Unfortunately I am no longer in the area and won’t return there, but I would go back to visit another Panera.

I came here after having a bad experience at a different Panera & I’d hoped they’d be better. I ordered a chicken sandwich with no tomato or onion. I can’t stand either of those and they make me sick. I watched the man make the sandwich and put both on it; he cooked the sandwich and then put it on my plate. I asked if tomatoes were on my sandwich. At this point he turned around and read the order (which he hadn’t checked earlier since he was flirting with the women employees). He mumbled an apology and took it back to the counter. I watched him take the lid off and scrap the veggies off the top. He then put on more sauce and handed it back to me.
I knew this was coming, so I told the assistant manager what had happened and told her that I wanted her to personally remake it. She was younger, rolled her eyes, but then acquiesced. It was remade but neither the manager or employee was happy. I wasn’t either because I was giving the franchise a second chance and they blew it —again.

Corporate greed has them drifting from healthy and nutritious food and into the realm of the general bad fast food abyss with the addition of their new microwave panini presses. This is very sad as I was a pretty big regular and fan of what they had been trying to accomplish so many years ago when they started this chain. Go to
to read about why you shouldn’t let them microwave your food.
They always seem to 86 my favorite menu items. My favorite bakery item was the chocolate chip cookie with walnuts. Gone due to some of the population having nut allergies. They actually did me a favor but I used to crave these desperately. There was a salad that I used to think was the best they made and is gone now too… can’t remember it, it was a couple years ago now. None of the salads now compare or do much for me. Maybe they killed it because of the food cost.
I think the bread and pastry there are good quality items. When they remember to keep their coffee fresh it’s pretty good as well. There are still things to order here but it’s not great anymore.

$ 1.20 for a cream cheese? Really? My daughters bagel was cheaper than the cream cheese! Not a fan.

I feel compelled to update this review because Panera has new panini presses that are microwaves, and they suck. These presses do not toast the bread as the old ones did, and they make for an inferior product, as they essentially steam the sandwich, making it a rather soggy affair. I used to like the breakfast sandwiches, but I won’t be going to Panera for breakfast anymore, and I won’t order a panini for lunch. I don’t use a microwave oven at home, as research has shown they adversly effect the nutritive quality of food, as well as presenting a health risk in the form of radiation. I’m saddened and angry that a restaurant chain that claims its food is healthy would use them. Not only are these new presses unhealthy, the paninis are no longer good, as all of that toasty, caramelized deliciousness is now lost. I’ve contacted Panera, and they claim that they’re «trying the new presses out», but you don’t spend that kind of money to replace all of the panini presses in all of your stores unless it’s already decided. Another bad corporate decision from what was a promising chain.

I love Panera. As far as a chain goes, they are fairly consistent, you know what they are going to have and it is going to taste good. Found this fairly new Panera as we were traveling the back roads of PA and both of us were famished. As Sophie was still small, I was able to smuggle her in. I ordered our normal items while adding the Macaroni and Cheese:
Chipotle Chicken sandwich with potato soup
Roast beef sandwich with chicken noodle
The Chipotle Chicken sandwich is one of the FEW sandwiches I will order and NOT add or remove items. It is good the way it is: chicken, tomato, chipotle mayo, thin onions, ciabatta bread. Be wary of the potato soup, though, since some of the Paneras mix it up with the clam chowder. The potato soup is good, the clam chowder not so much. Ask for a sample, if you see any red then skip it. Today, it was the true potato soup and it was good.
While the Mac n’ Cheese was okay, it was nothing special. I don’t know that I would ever crave it.