Dawg Groomer

Been using Dawg Groomer for over a year, they do a great job on my Yorkie named Abbey. Most important to me is Abbey is always happy when I pick her up. One time I was a little late picking her up, when I came in there was Abbey snuggled up on the ladies lap, being petted. I highly recommend Dawg Groomer.

I absolutely love this place! They have 2 areas here! The first one as you walk in to the left is an area where you can bathe your dog your self! The other area to the right is the front counter and also where the groomer is! This place is awesome because you have the option of having a groomer clean up your dog or doing it your self! Their prices are great! The quality is awesome! My beloved dog Nikki was a beautiful German Shepherd with a bit of separation anxiety… She hated her feet being touched and had no problem trying to escape when the opportunity presented itself! The owners at Dawg Groomer were very receptive and understanding of her issues… There were times when I would take her and bathe her myself to ease her stress and there were also times that I would leave her for them to do it! They did a great job at keeping her safe! She was always calm and relaxed when I picked her up and they always did an amazing job on her… She loved both the owners! I moved away to the East Coast for a few years… I brought her back for what I didnt realize would be her last bath! My sweet girl! …The owner came right over while I was bathing her and remembered who she was! He gave her all kinds of love and she remembered him and was very happy for the attention! Since her passing, I still go there to bathe my other dogs and the place is always clean and the owner always has a happy dog on the table! Yes, the owners are particular about the types of dogs they work on and understandably so! A groomer has to protect themselves as well as the dog in their care… If they say they cant do a dog for you, then it is simply because they truly care about the well being of the pet! There isnt much they turn away, but when they do, it is for very good reasons! Hence the beauty of having another area to groom your dog yourself! I love this place and am so thankful and grateful to them for the awesome care that they have given to beautiful Nikki!

The woman who owns this business had been very rude to me in the past, but I thought we had worked it out and «made up“I have an elderly Sheltie and an Australian Shepherd. I bought the Australian Shepherd from a breeder who said he was a miniature who would weigh no more then 20 lbs when full grown, a size I could deal with and bathe myself. This dog now weighs almost 60 lbs and doesn’t even look like as Australian Shepherd. By the time I realized the dog was a genetic error I had come to love him dearly.
I took both dogs to Dawg Groomers for several years until the last time when the owner seemed in an especially bad mood and snappish. When I went to pick up the dogs they charged me $ 100 instead of the usual $ 90. When I asked why, and why hadn’t they told me before I left the dogs, the owner became very hostile, told her husband to tell me she didn’t want to groom the dogs again because picking up the big dog hurt her back! I wanted to ask why her husband didn’t pick up the dog, but I was so angry that I told them I would never bring my dogs there again.
I should have listened to the dog trainers next door who told me they could hear the through the common wall that the dogs were treated roughly.
I don’t see how Dawg Groomer has stayed in business

I came to this place several times and they made a great job on my dog but a woman there has the WORST attitude. I dealt with it because I liked the work on my dog. I called to ask if there was a spot opened by any chance for the day of and she shouted no at me! I knew they wouldn’t but I thought it didn’t hurt to try and see if there was a cancellation. I’m never going back again. They need to learn about treating customers. Not going to recommend this place.

I have gone to this place for 15 years, as some one else owned it to begin with. We had 2 dogs and I used only the Dawg Groomer out. Of dedication to a local Petaluma place. Today is the last time I will let the women who is the owner be rude to me ! I go in the mornings because I work in the afternoons and she once again scolded me for wanting my dogs toes trimmed and clipped, even went so far as to completely ignore me until another customer came in and she was forced to talk to me. When I asked if she had time to clip my dogs nails I was informed the mornings are to busy, and not very nicely I might add, I was surprised as there was one other dog in there when I arrived. I left and went to Pet Co, they did the same job for ½ the price and got me to book a full trim. My sadness– I don’t get to give my money to a local. Now for the owner, you have watched me walk through you door for 10 years and yet you still treat me badly, it is clear you are not a local and I for one will never bother you again to trim my dog or take my money. Ps move to a big city if you want to treat people so badly.

Had a very positive experience with Dawg Groomer. Called Saturday morning and they were able to see my dog Teddy that day. Major plus! Finished grooming in less than 2 hours. Another major plus in my book. But most importantly the cut was great! They were very attentive to what I wanted and didn’t want and it showed. Was very pleased and will be bringing him back again. And also the pricing was less expensive than other groomers in Petaluma.

My Havanese loves Dawg Groomer and so do I! They do a great job and their pricing is really reasonable, but the thing I like most about them is that they are kind to my dog. I would recommend them without reservation!

I hate to write a bad review for local business, but I had a terrible experience here. My goldendoodle had gotten clipped here twice before, both times they did a pretty good job, although never really did a great job of following my requests, but he always looked fine and the price was reasonable.
For our most recent appointment, as we opened the front door, a dog ran out, began aggressively barking and biting my dog at the neck (to the point that I was a little scared), and then ran out into the street. We were very alarmed that this would be allowed to happen — not only was I concerned for my dog, but there are cars driving by! Although in the end it turned out it was a dog someone was trying to wash in the self serve tubs, it was a terrible welcome and made my dog extremely nervous. We got no apology from anyone, and no one came out to help or address the situation.
Instead of a hello or a welcome, the women who runs the shop looked at us as if she was appalled. The first words out of her mouth were, «He has grown too much. He will be much more expensive» in a rude and aggressive tone. She continued to repeat this over and over, but would not give us a price estimate until the fourth time I asked. I should note that our dog has only grown 5lbs since our last visit, I kid you not.
We were quoted a price $ 20 more than our last visit, «plus $ 75 an hour to brush him out on top of the bath and hair cut». The woman was rude, insulting, and would not answer questions during our entire conversation. I was so angry I walked right out the door.
Instead of paying for grooming, I took my money to Petco and bought grooming tools, did some reading on the internet about dog grooming, and did the trim and brush out myself for far less money. In the future when I need more major grooming done, I will absolutely go elsewhere.

I brought my dog here twice. The second time I brought her, the man and woman who work there were arguing and didn’t stop when I came inside. It was very awkward! When I picked my dog up, she was hovering and acting very strange the entire day. They did a good job grooming, but I got a weird feeling and won’t go back there again.