Residence Inn Phoenix Glendale/Peoria

residence inn hotels never seem to disappoint me. I went here for Valentine’s Day night with my boyfriend and we weren’t able to make it to check in time so we called to give them a heads up that we might be late and they were so nice. when we arrived to check in the girl at the front desk (wish I got her name) was extremely sweet and she smiled a lot. i got us a cute one bed suite that was perfectly clean– unlike a best western plus that we tried to stay at a few months back, so this was a nice room to stay in. the room was small but spacious and the tv swiveled so you could watch it from anywhere you were sitting. the only thing that was disappointing was that the tv wasn’t really a nice new one, it was big and had a good picture but we couldn’t watch anything besides what channels it had and there was no guide so we had to flip through the channels. I wish I had brought my Chromecast so if you stay here, bring your own stuff to watch what you want. the shampoo was exciting because it’s color safe and my hair is dark briefings brown and I just recolored a few days back so it was nice to have color safe shampoo. they really have products for everybody to use. it’s convenient. the rest of the night was quiet and the next morning we took advantage of the free breakfast which is from 6 – 8 or 9? and it was better than I expected. they had batter for waffles and they had two different waffle irons. they have like 6 cereals to choose from, lots of toppings for other food, eggs, potatoes. and they had different juices and coffee. and ALL free! it was nice. then when we were leaving the guy at the front desk was really nice and I’m assuming all of their staff is. I think anytime I’m away from home I’ll stay in a residence inn if I can. I’m never let down.

We recently stayed at this Residence Inn and were impressed by the staff and the property. It appeared as though the hotel was well maintained and was kept up-​to-​date. All of the staff that we interacted were friendly, helpful, and attentive.

We had to stay here due to water damage in our house and it was great! We had a 2 bedroom suite with a living space and kitchenette. And every morning they serve breakfast in the lobby. Employees were friendly always greeting is when we came in or left. except one guy at night

There is so much to enjoy about this hotel:
The staff — can you give these folks awards, please?! Attentive and prompt, not that an issue of concern arose. None did. But the employees are very receptive to your needs. I appreciate that, even without wanting.
The pool is 5-​feet deep and cleaned very regularly. Very. Good thing, too. The hotel seems to draw lots of families with young children. Need I say more?
The hotel has a gas and charcoal grill on site, available for use. Nice.
The basketball court, located next to the pool, keeps the kids busy.
The suite was gorgeous folks! It was like a mini apartment! One bedroom and bathroom on one side and another on the other side. A nice, split floor plan for privacy. And loved the kitchenette! You can almost cook a full gourmet dinner! It’s no commercial kitchen but, goodness, it has most every single thing you need.
The hotel is conveniently located near recreation, shopping and tons upon tons of dining.
So, yes, I am a fan! I am thrilled that I had a chance to stay here.

I didn’t have many encounters with the staff but when I did they were very friendly. The room was clean and very spacious. There were 2 TVs one in the loving room and one in the room which was perfect since my bf watches what he wanted in the living room while I did the same in the room. This would have been a 5 star review but the power went out for quite a while at night which prevented me from charging my phone to set my alarm or using the internet.

This would have been a 5 star review, but they charged me an extra $ 20 after check out for no reason! They asked for a credit card when I checked in, «Just to have on file for incidentals… it won’t be charged.» At least that’s what I was told! There isn’t any incidentals to be had at this hotel. No mini bar, no snacks in the room, and no drinks in the fridge. So what was the charge for? I used my own soap and lotion, and even paid double for some drinks and snacks at the snack bar downstairs… it just aggravates me. My friend stayed at the same time in a different room and was also charged the $ 20 after check out, so beware since it must be standard here!

A truly lovely, clean, and spacious facility! I am forever surprised by the frequent and unexpected free upgrades from Marriott.
I reserved a single occupancy room and a switch to a larger room when my family arrived from out of town; instead Marriott provided an upgrade to a large, 2 room suite for my entire stay — no charge.
The full service kitchen allows me to eat in — saving money, time, and allowing me to manage my food allergies. Always clean, with perfect beds and plenty of pillows, the Residence Inn and Marriott chain always impresses.

This is a great hotel with a perfect and super friendly staff with shopping and IN N Out burger and other places to eat very close everything you need is right here. If you are a Marriott fan this is a perfect example of the Marriott standard

We were in Arizona for a competition. There was a huge baseball thing going on and I couldn’t find a Residence inn that had the type of room I needed so initially I stayed at another hotel. After the second night I couldn’t stand it there anymore and called around looking for a Residence Inn, which is my normal choice of hotel. I was directed to the Residence Inn on Paradise lane. I called, they had a room (since the baseball players were all checking out) and they had it at a great rate too! I packed my stuff and started my move and then checked on the ratings. I almost changed my plans again after seeing some poor ratings but I am glad I didn’t.
The hotel is an older model of Residence Inn but they are in the middle of renovations and I happen to get one of the new rooms. It was wonderful! I did happen to see some of the older rooms that had not yet been renovated and they did not look bad, just not as nice as the newer ones. I normally cook in the hotel (one of the reasons I pick Residence Inn). They have all the necessary items to cook your own meals, unlike the hotel I originally had.
The hotel smells very clean and the employees are all very hospitable and you feel as if they really care about your stay being enjoyable.
They Breakfast was plentiful, they have lots of choices:
Oatmeal with various topping choices
Cold Cereals
Fruits
Waffles with lots of toppings
yogurt
breads, bagels, and lots of other pastries
eggs
potatoes
Breakfast meats
lots of drink choices
…and more!
They even had a dinner/​hospitality hour. I was sad that I was only able to partake in one evening of this but it was very nice. The menu said Chicken Wings and Fries but they also had salad bar, fruit, two different choices of wings, and some other choices. It was very satisfying.

The GOOD:
Breakfast Buffet– The buffet is included with the room and includes coffee, waffles, eggs, pastries, and cereal. It’s not bad when you are on a business trip and are pressed for time.
Rates– I have stayed here two times and paid $ 70 or less each time.
Shopping-​I f you are staying for an extended period of time, it may be helpful to have the staff fetch groceries for you. Lists are provided in the rooms and there is no charge above the cost of the groceries for this service.
The INDIFFERENT:
Rooms-​The rooms haven’t been renovated in quite some time. The rooms are clean, but they do show their age.
The BAD:
WiFi– It is free, but it is unbelievably slow: Upload: 0.45 Mbps /​Download 0.48 Mbps You cannot watch YouTube without skipping every 5 seconds.
Front Desk– Check-​in is always a slight challenge as the front desk staff always seems a bit overwhelmed. During my most recent stay, I arrived around 7:30PM and was locked out of the lobby while the staff was vacuuming the dining room.
Noise– The rooms tend to be noisy, you can hear guests in nearby rooms.
Beds– The mattresses are low quality and during my recent stay I had a bed that seemed to be twin vs. queen size.
No Safe– The rooms do not have a safe to store valuables during the day. Probably not a concern for most business travelers, but I don’t like to tote around all my electronics all the time.
TVs– I had a huge room with a King size bed that had two large flat screen TVs (37″ or 42″). The room with the Twin bed had two TINY flat screen TVs. I am not sure how small they were, but they were small.
No Morning Newspaper