Chipotle Mexican Grill

Ever since new management, I’ve felt compelled to update my review.
There’s been a huge improvement on portions, flavor, and freshness. I can confidently say that this establishment meets, and on some occasions exceeds my expectations for Mexican chains.
The staff members are friendly, not at all hipster-​snooty, courteous and quick to accommodate any inconsistencies in food quality.
Keep up the good work!

This location sucks and gives small size servings of food to certain people on a consistent basis. Horrible and unfair

Food with integrity, count me in.
Giant burritos with fresh ingredients, I’m there.
I’ve eaten at this one several times, and while it’s never been an amazing experience, I do enjoy the food, and I’m not above telling the kid behind the counter to keep scooping if he is feeling skimpy.
But tonight, we both decided to get steak and what a mistake that was. Though the size and flavor was good, we kept having to spit out the chunks if gristle and fat. I get it one maybe two bites per burrito no big deal. But this was excessive. I’ll spare you and not add a pic :)
I think ill stick with chicken

Worst Chipotle I’ve ever visited. The service is always bad and the portion sizes are very small. When i was ordering my bowl i asked for brown rice and was given one spoon full. The bottom of the bowl wasn’t even half way covered. When i asked for more she then gave me half a spoon more. Then when I started to eat my food it was cold.

30 minute wait? On a Tuesday? Here? Seriously? !
I guess I should have read the reviews first before even coming! Have never been to Chipotle in Peoria but love the chain… I will never be back
I have eaten Chipolte since review and the food is really good, it’s unfortunate my experience at the Peoria location was so poor

For fast food this is a good place! It’s a little sensory overload for me because it’s so fast-​paced, but when I make it clear I need more time, the employees have always been patient. As for the portion sizes, they are huge. The people who say they aren’t big enough-​my God! I would feel so bad about myself if I was complaining that a ridiculously huge burrito wasn’t huge enough. You people need to look into a thing called moderation. In any case, it’s a decent place.

This one is the worst Chipotle I’ve visited. The burrito is only ½ or ²⁄₃ of normal size.
Service is bad.
Chipotle in Bloomington-​Normal is much better than Peoria’s.

Worst seating ever.
Can’t take kids there for a dine in because the seating is poor

I love Chipotle but this location’s customer service is TERRIBLE! I was actually stunned at the register with how rude the manager spoke to me when I mistook barbacoa for steak and did not give my money to her quick enough. When I asked for her name to write the company a comment she declined to tell me… I wonder why.

i agree, portions are not very big, and i have been to at least five or six other chipotles. this one doesn’t taste very good. theres just like no flavor, i dont care if they brag about their local food fresh blah blah blah, i pay for my food to not be tasteless. some of the workers are rude and arrogant, but i suppose thats what young people are like, I’d rather go to taco bell or the other local mexican places like good tequilas. that place is deeelish~

I was sent a coupon and this time was better! Service can be quite a bit better but the food was a HUGE improvement! I had the Chicken bowl! I love, love, love the bowls! I am so glad I gave them another chance!

I got the salad bowl with chicken and it was ready before I was. Leave off the dressing and you save 300 calories. Food was great.

The only reason they’re getting one star is because I can’t give them none.
This was my first experience eating at Chipotle. I heard great things about it, so I decided to give it a shot. My husband I went to this location around 2pm. It wasn’t very busy, so the service was fast. The restaurant was pretty clean as well.
I got a chicken burrito with black beans, rice (cilantro-​lime is the only choice they had apparently — bummer for those of us who aren’t keen on cilantro but want rice), salsa, cheese and sour cream. Bland, bland BLAND. I even added some of the green Tabasco to it and it was STILL bland. The amount of meat that they put on the burrito is less than half as much of the beans/​rice, so you can’t even really taste the meat. I managed to pick a couple of pieces out. No real flavor except a bit of char from the grill.
The price is ridiculous. Two burritos (no extra meat) and two sodas was $ 19. Even if the food was good, I probably wouldn’t go back because of the cost. Not worth it to me.
However, the blandness and cost were only part of the issue. I was eating the leftovers at home (I’m not wasting a burrito that expensive) and I chomped down on a BONE. Thankfully it didn’t break my tooth, but it was highly unpleasant. I certainly won’t be going back to that location and probably won’t go to ANY Chipotle again.

The Employees are Rude and Lazy. It shows also in the quality of the food. Chipotle in other cities are great. This one falls way short.

My family just relocated here to Peoria and I was thrilled to see a Chipotle. I have never been to a location that didn’t have great service and food. This location, however, is just about the worst. The food was poorly prepared and the staff members were extremely rude. I understand it’s hipster chic to treat people like you’re better than them, but when you’re in the service industry you’re supposed to uphold a standard. To the girl who waited on me today, I hope someday you realize YOU have the ability to make or ruin someone’s day. You treated me like garbage and I left feeling awful. I will never return and wouldn’t recommend.

We are normally big fans of Chipotle but tonight was different.
The food tasted great like normal but the employees were rude and short with us. They gave us small portions and rushed us along even though there were few people in the store.
The employees need to get it together and grow up.

I worked at Chipotle for a year so I understand when it’s busy it’s easy to overlook the small things. My seat was full of chips and food. The floor very dirty and wet. Soda station is a mess. No one wants to eat where it’s so messy and dirty. Get a broom and a towel also a wet floor sign would help too. Food is good but portions are smaller than any other Chipotle I’ve been to. Also standards yo. Chipotle always had high standards for food. But they seem to have forgotten that here. You can do better, Chipotle.

Love Chipotle, finally Peoria has one which is a big plus. Only thing that the service is kinda slow and can take some time to place an order. The food is good and they use quality ingredients and the taste is better than their competition.
I will always go to Chipotle when i get a chance, cant go wrong with a good tasting burrito.

Ok, I lived in California for 3 years where Chipotle is available on nearly every corner, which I def took advantage of on close to a weekly basis. When my mom told me we were finally getting one in Peoria I was elated!
Chipotle, as a whole, is doing great things for the fast food industry. I actually love their «food with integrity» and am fully willing to pay a bit more for better quality, really food. Their food has never made me feel all gross and heavy like after thoe greasy hamburgers and fries. I appreciate when they let their customers know where there food is coming from. I think Chipotle is taking a big step forward, and other fast food chains should follow suit.
As for this location, well it is obviously brand new and looked pretty clean and organized on my visit. Employees were nice, everything was working, and items were stocked. I actually thought the quality of their ingredients was even better than what CA locations had to offer. The portions were consistent, if not more than what I am used to. There is also an outdoor dining area. I fully supporting downing a massive burrito while soaking up some sun. Chipotle, don’t ever leave Central Illinois!

Not very friendly. Had to wait for veggies and chicken. Several others were waiting as well!
The food was good though. Thank God