Red Roof Inn

The room was gross. We were too tired to notice at first. The bathroom stunk of pee and the toilet was dirty on the outside. The carpet felt dirt and gross. The pillows were tiny. Broken ice machine. Coffee was so weak we dumped it. The late night staff was the only thing good. She was friendly and knew I was exhausted. I feel bad that she works in such a dump! It’s too bad that discount hotels fall to the crapper. It was NOT worth $ 60! I will write to the corporate office about the state of this hotel!

Horrible. Checked in. Two rooms. First room. No toilet paper. «Suspicious» stain on bed. Mildew smell. Fleas. Second room. Chemical smell too strong to stay. Went to check out. Lady was nice and the way she quickly got us out, I know she has gone through the that many times. Police outside «monitoring» things. Place is a true flea bag hotel. Stay away!!!

Great value for the price. The décor could be nicer and the rooms maintained better but the price is right when you just need a room to rest in after driving all day. I have paid more for worse and have reasonable expectations for a reasonable price.

Staff friendly. (Sort of) cheap rates. The brass tax is that the room is underkept, The bed was like sleeping on a concrete block and it smelled strange. Good for one night in town if you need a place to crash but not at all for an extended stay. Other than that no problems with staff and it was quiet. Wouldn’t go and venture off at night to get ice, the light in the open hallway wasn’t working and it was pitch black.

It’s great for the price. Waffle House is walking distance away. Plenty of restaurants and stores nearby. Beaches are about a 10 min drive.

Nasty hotel. Strange smells, rooms are not clean and the bed is very bad. To top it off, the front desk service is not good either. Do not stay here.

This place is very convenient for a stay in Pensacola. It’s close to historic dowtown and Beaches. You’ll find manay restaurants around. The place is pretty clean. Hotel ‘s amenities were okay. I recommand this place.

Only got a 1 star cause I can’t do 0 Stars room smelled and wasn’t clean at all hair in the beds and bathroom was nasty they gave us another room and again room was nasty sheets didn’t get changed from person before

I stayed here from 27Sep-​4Oct 2014. The older Front Desk Clerk was a bit rude, not to mention harsh when she asked a question. Unfortunately, the carpet in the room spelt like urine, plus there were multiple stains on it, and it looked quite dirty. If that wasn’t bad, there was also mold around the tub, and there was a dirty towel from the last guest in the back of the bathroom door. The other thing that upset me was they knew I was staying for 7 days, yet they only set my key for 1day… which meant when I came back to the room at nights, I had to go to the front desk to have it reset… totally aggravating. Luckily, I asked if this was going to happen for the remaining 5 days… the clerk on-​duty at the time was smart enough to reset it to my check-​out day. I wasn’t impressed with the customer service or my room.

If you want to get on the Internet do not stay here! It makes me furious when hotels advertise free Internet, knowing dang well it’s hit and miss. When I called the front desk to report there was no signal, the clerk immediately said she’d call the technician to reset the system! So, apparently, this has happened many times before. Next she said she’d give us a new room to get us «closer to the tower». Nothing worked.
That was problem #1. Problem #2 was mold in the bathroom. The room itself was okay, but the mold just gave me the shivers.
Problem #3 is that they charge $ 1.50 for use of a safe. You can request that the charge be removed when you check out, but of course not everyone remembers to do that and then to call in and try to get it taken off your charge card is a hassle.
There is nothing that I would call a breakfast, even though a corner of the lobby has a few packaged breakfast items. There are a number of other hotels in this area of town. Choose one of them.

Cheap price. 1^st room we were assigned you could only faintly smell mold underneath the overwhelming stench of bug spray. The nice lady at the front gave us another room, which only smelled moldy, and the A/​C unit was so loud it sounded like it was going to go into orbit (which is 2.5 feet from the bed btw).
Because we were absolutely exhausted from driving 300+ miles, we were too tired to seek another one of the many hotels within a few hundred feet to ¼ mile of this place.
I wanted to wind down a bit from driving by browsing the internet from the «free wifi». Pfft. The wireless reception signal itself was good, but it must be hooked up to a 14.4 kbit/​s dial-​up modem. Did a bandwidth speed test (the page itself took minutes to load before testing) .36 kbps. Yeah, chincy and corner-​cutting.
Don’t even try to watch a youtube video or netflix, Abe Lincoln had faster internet, and you could probably get a postal letter to it’s destination quicker than an email could get sent.
Gave 2 stars because of the nice lady at the front desk.
Nevermind, why would she care? 1 star for you.

The room was clean and looked just like the picture. There is a chuck e cheese in the same parking lot and a Waffle House. This place is right off the interstate and there is also a mall w jc penny, sears and they are building a Burlington.
Customer service was exceptional .
For the nitpickers the stairs for the second level needed staining and my remote to the tv buttons were hard to press.
As a rule when I travel, I tend to bring Lysol wipes with me to clean up any residual germs on the remote, door handles, telephones etc. I also never wall around with bare feet.
To that end I would definitely stay again.
About 30 mins to the beautiful pristine beaches

I received an email reply from the General Manager, Mr. J. Carter, after they sent me an automated survey to complete (I linked my Unilocal review in the comments section). Needless to say, he was very apologetic and strives to do better.blah.blah.blah.
He even said Red Roof Inn would send me a certificate in the mail for a free night stay. Never received nothing, as I expected, nor would I want to stay in one of their rooms ever again (particularly Pensacola West Florida Hospital)…even if to just sleep on top of the bed covers with my own blanket and pillow. I’d be afraid my own stuff would get bed bugs. I don’t think even a freezing cold A/​C would kill them.

DO NOT STAY HERE.
This is probably the worst hotel experience I have EVER had, and that says a lot given the amount of traveling I normally due in a year. It was roughly $ 60 a night, and that’s a crazy price, but I guess you lose A LOT with it. I would rather pay over $ 100 knowing I’m getting CLEAN quality rooms rather than cheaping out.
We hosted our Southeast formal in Pensacola barely 5 minutes from the hotel, so we figured why not, and boy, worst mistake ever.
The rooms had mold, and the beds were dirty. I posted a picture of the bed. I didn’t realize it since we were never in our room until we had to sleep. The grossest thing ever. Ugh.
Some of our southeast sisters stayed at Baymount, and I would have rather paid the extra than stay in some dirty hotel. Never. Again.

Last and worst night of a five-​night cross country drive from San Francisco. The location was convienent and the rooms looked good on the website. Sadly, the facelift cannot make this hag into a spring chicken. Rusty doors, pubic hair in the shower, toothpaste splatters on the mirrors and counters. The bedspread was rumpled as if already slept on/​in. IF the room was cleaned at all, it was a very poor job by ‘Jessie.’
The Wifi was just awful. Constantly dropping and no bandwidth even in a near empty hotel. Do not bother paying for a deluxe room (as I did) with wifi, as it is unusable!
Worst of all was the broken deadbolt and loose slidelock on the door. If we had not been on the road 12 hours, for the past 5 days, we would not have stayed.
Nice cold AC unit and decent cable. The checkin staff seemed very pleasant. However, the phở place next door was the best thing about our stay. I will not be returning to a Red Roof Inn.

We stopped here on our road trip because of the price, $ 60 a night with military discount for two double beds. Room was clean but the beds were like sleeping on boards and pillows felt like they were filled with rocks. Worst sleep ever.

I got the last non smoking room. Stopped here only for rest, I will not be back! Thumbs down all the way!

When you travel with a dog, you are VERY limited when it comes to hotel choices. We only needed the room for a night, and at $ 59 a night, with no extra pet fee, this place was just fine.
It was super clean, and surprisingly quiet for a Friday night in a beach town.
When we got to our room, we even got a call from the person at the desk to see if we had everything we needed. I mean who does that anymore?
The room had a fridge and microwave. The AC worked great. The only thing that was annoying was that the shower made funky noises. My boyfriend needed an iron the next morning, and even though there was not one in the room (which he was quite upset about… he’s a spoiled man) I told him to call the front desk, and sure enough they had one.
There was plenty of grass to walk the dog, and the location was right off 10 and in a good part of town, close to pretty much everything.
Is this an actual 4 star hotel? No, but it is 4 stars given what we needed at the time and for the price. Oh and free WiFi, which was a plus.

I was impressed with the cleanliness of this motel. Even though it had an old style CRT television and a 3.5 gallon flush tank toilet (!), the room was very nice, comfortable, quiet, and faced west, so I wasn’t woken up at sunrise by light seeping around the curtains. For $ 55 a night, I would spend another night here.

When I moved down here, I got into town the night prior to the actual day I was supposed to move into my apartment, so I needed a place to hang my hat. I’m a fan of no frills places to lay my head down for the night, and not only was this the cheapest place in town to stay, it was only a few miles from where my apartment was located, so it was ideal. With my pregnant wife and dog in tow, we were already limited on our hotel/​motel choices with the dog, but this worked out wonderfully.
The room was clean, the A/​C worked. It was close to stores, restaurants, and the ghostly University Mall.
Now, I learned a few months later that there was a shooting there a few months before we stayed there. That would not be a deterrent even now for staying there. It’s not in a bad area of town at all, and its convenient to the highway I-​10. I was surprised to not see this already listed up on here. I even that the in-​laws stay there when they came to town. I’d stay there again.