AutoNation Nissan Pembroke Pines

amazing service, couldn’t be happier

The sales person («Wilfredo Cordero») was really nice and helpful, we asked him for a better discount for the car and he offered us to talk to his manager, so we agreed.
When the manager («Andy Power») came, we introduced ourselves and asked him if we can get a better price for the car.
He immediately said: This is a loser car and I can’t give you a better price. I’M NOT STUPID!
We asked him: why are you talking in this way.
He responded by saying: I’M SPEAKING ENGLISH!
we told him no one was saying that you were stupid, we are just kindly asking if you could give us a better price and you could respond nicely by saying sorry this is the best i can do!
AND he also said that we had to make up our minds because it was 8:15 and they will close at 9:00 and he had to keep some employees just for us !!! even though there were other customers in the showroom!
He didn’t even have the courtesy to apologize ! He just got up and said go think about it.
I told him the deal is off! you are a disrespectful person and I left.
I will NEVER go back to that place again and I will make sure that this complaint will reach his superiors.

As everyone knows buying a car is never fun and never easy, but I received great customer service from AutoNation in Pembroke Pines. I had been on the hunt for a low mileage Rouge with dark interior, and found one on their website. After being played by Fort Lauderdale Nissan, I took my money else where (FYI the have cars on their site aren’t even there, complete bait and switch move). I received a great deal on a 2014 Nissan Rouge SV that was ACTUALLY THERE :) I can personally say with no hesitation in my mind, I would recommend this car dealership and suggest you take your car needs to Lloyd Clarke! He’s wonderful and makes you feel at home.

Requested a quote through
and never received anything but an auto response. Purchased the Nissan at another dealership

First time in this workshop. I had to wait 15 minutes to get served me. After 15 minutes they did take care of me. I left the shop satisfied

I was in the market for a Nissan Maxima 2016 and Grace Izquierdo was honestly the most amazing sales person. I went on a Saturday night just to see the car and she was super helpful so I decided to go back 2 weeks later. You can tell that she is honest and looking out for your best interest. She isn’t faking it just to sell you a car. She gave me the greatest deal and I can say with certainty that she is the person you will want to work with! Theo was amazing as well. I believe he is one of the managers. The interior/​exterior color combination that I chose wasn’t available and he did everything he could to get me my car, no matter how far away it was. Overall, I love the car and I loved the people. Hope your experience is as great as mine.

What can i say about this business?
To begin with i went here because i had problems with my AC and the service department told me was the compressor, i paid to change it (out of my pocket) one month pass and AC started doing the same i took ot there and the answer i received was «it may be the weather sensor», one week after again same problem their answer «is a fuse», again the same problem and last time on December their answer was «we don’t know what the problem is» SERIOUSLY mechanics that work with nissan cars every day and they don’t know what the car has. i went to trade in my car cuz i wasn’t happy with the problem i was having the sales man who help me check my car carfax and he came to me offering me $ 3000 for a 2012 altima saying that my car was rebuilt and has no air bags wtf a car i bought in July and the dealer showed me the carfax and nothing was founded. I left the dealer unhappy (didn’t trade my car for that amount of money and be upside-​down) i called nissan corporate to put a complain and they told me «we don’t know where the get from that your car is rebuilt nd has no airbags» i called them to have my AC check i still in warranty they never returned my called. On January i took my car to a regular shop to have it check and in front of me they told me what the problem was from the very beginning, my AC compressor was NEVER changed, they charged me and did nothing. I paid for my carfax and it says no rebuilt title it has no problem or nothing. I filled a complain on BBB too and when they received both complaints they finally called me the GM and the service manager Tony. I went there to see personally Tony and have my compressor check and he wasn’t there like he promised (very very unprofessional) the guy that check my compressor was talking to the guy that «change it» and he came to me saying it was replaced. I went to see the GM with my carfax and they guy was waiting for me with other carfax papers already printed, didn’t ask me to take a seat and talk, anything, he just pointed to the paper saying here is the problem, accident and rebuild report. When BBB started to investigate they called me a lot to «clear all misunderstanding» off course they dont want a bad review with BBB, i never got my money back for something they never did or got compensation for all lies and the way i was treated there. Honestly they are sooo unprofessional, rude and have very bad costumer service (in all this i talk about the experience i have with certain employees, not all employees are the same or helped me)

I’ve owned 5 Nissans in 3 different states and the service department at this location is the worst service department that I’ve ever dealt with. Whatever you do DO NOT accept Christopher Landrove as your service advisor. He blatantly disregarded and ignored over 50 phone calls by myself and my mother while they had my car for 9 weeks, when the original estimate time for the work was about 1 week. And when Chris Landrove finally did call me to tell me that the car was ready I went to pick it up, walked up to my car to find that the tire was flat and the car wouldn’t start… Why would they say my car was ready and then the car be in this condition? They ended up killing my battery and somehow getting a flat tire whole they had my car. Not only that, after taking the car home I revealed about 4 other new issues with the car that didn’t previously exist and insurance it’s now looking further into.
Long story short, this is now turning into a legal matter and my insurance company is looking into why my car now has more issues than it did when Nissan originally got the car.
Terrible service with incompetent employees (Christopher Landrove) and his manager Tony who also did not return any of my calls, while completely botching a fairly basic service estimated at 1 week but ended up taking over 2 months. Horrible, terrible service. I wouldn’t recommend this place to anyone requiring service.

Why do they hate me! This time it’s service. The first service went ok, waited 45 minutes for an oil change and tire rotation with an appointment. To some 45 minutes would seem a lot but this is a dealership and they are not exactly known for speed.
This time I again went on line to schedule my 10k service. Same service as before, oil and tire rotation was told 45 minutes figured an hour. One hour and 40 minutes later I get my truck.
That’s not all. On line they tell me the 10k service, «This package includes everything you need to get the most from your vehicle», is $ 69.90. OK they sent me a coupon with my confirmation that states I’ll get 10% off my service. $ 69.90×10% off = 62.91 times 6% sales tax my bill should have been $ 66.68, right? No I have to pay $ 72.29.
I don’t get it, do you? Guess where I’m not going for service?

Came in for an oil change, they had a lot of cars in there already, and they still finished up quickly. The staff was super friendly and professional.

The entire dealership are rude and unprofessional. There are no way to negotiate business with these people. Even when they called us back to ask us to come in, he was defensive and disrespectful. They don’t bother listening to your concerns and needs. They just jump down your throat even before you can finish your sentence. I WOULD NOT RECOMMEND ANYONE TO EVER GO TO THIS DEALERSHIP FOR ANYTHING!!!

I just renewed my lease for another 36 months. The salesman Nicholas Scoopa treated me really good and gave me the deal of the year for a Nissan Altima 2015. I would definitely recommend him, he will help you get the best deal ever.
The Sales team is very fair and will never harass you to earn your business.

On Sunday, I went into the dealership with the intention to test drive an Altima and see if I would possibly trade in my 2013 Hyundai Veloster turbo. I met with Grace and she was so nice. I test drove an Altima and I loved it. It was a white one with beige leather interior. However, I have nieces and my friends have kids so beige would not be great. My youngest niece also love to draw with black pens and markers. She showed me her own personal car which was black on black and I loved it. She helped out a great deal and I left there the happy owner of a brand new black Altima with the side lights, black leather, and spoiler. I absolutely love my car. I’m happier with this purchase than I was when I purchased my first car. The entire staff was great and helpful. Friendly too. If purchasing a Nissan, go to this location. This is also the same location my parents bought their Nissans from in 2000 and 2001. Goes to show, years of great staff. Thanks, Grace. Although breast cancer awareness has passed, she also through in the breast cancer license plate frame. I’m happy.

We dealt with salesman Alex R. He has accommodating and professional. We loved our experience I can’t say enough about how knowledgeable and transparent Alex was during our transaction. I kept waiting to feel the typical car lot hussle” never did that occur. It was such a smooth and painless transaction. And we even came late very late like 8pm and they closed at 9pm. But even though it was late Alex went above and beyond to make our experience exceptional. Btw we bought the 2016 frontier sv and it is a really nice vehicle. We are pleased with the way it drives and the interior amenities. Very nice mid size truck.

Wonderful experience. Diana in sales was a delightful and knowledgable sales person. I’m very happy with my purchase.

I came in to Nissan Pembroke Pines last week with the intention to test drive an Altima and left the happy owner of one. Lloyd Clarke is THE sales person to see. He was not only knowledgeable, courteous, and extremely helpful but was happy to answer all my questions with no pressure or price haggling involved. We were treated with the utmost respect by Lloyd and the entire sales team at Nissan Pembroke Pines through the entire purchase process.
Their care and concern didn’t just stop after we signed on the dotted lines. Our car needed a wheel alignment and Lloyd was right on it with their Service Department and got it taken care of right away. Their Service Department is top-​notched!!! Again, courtesy and knowledge reigned.
I highly recommend Lloyd and Nissan Pembroke Pines if you’re looking to purchase your next Nissan. Heck! Go visit for a test drive! :)

This place is the best autonation nisaan in Miami I have very but very bad experience in autonation Nissan little habana omg very horrible but that is just a bad memory, now I come here all the time and this guys inmediatly come to me with positive things and good energy they just enjoying the job and they are really interesting what is the problem and what they can do for you? That is very good today me car need 3 hours of service to fix a problem and the give me a ride shuttle to La fitness because I want to do me workout and not loss time waiting There incredible 5 stars for this place and for robert Pena who is the person to help me today thank you and thank you to everyone in this autonation Nissan Pembroke Pines totally recomendable.

After getting fed up with 2 other Nissan dealers in Fort Lauderdale, we went to Auto Nation in Pembroke Pines and the difference in the experience was like night and day. They are so much more relaxed and transparent. Jose Ramirez was very patient and helpful and we got a great price. No high pressure hard-​selling tactics. This is the only Nissan dealer I would consider in the area.

Having purchased 3 cars over
the past 10 years, from this dealership,
I can tell you they are A#1.
Always a pleasant experience.
Their service department is the best.
I have never had a problem with them
servicing my car.
Very happy, satisfied customer.

So I finally got a new (used) car after years of driving my old beater! We walked onto the lot and found the car we liked within seconds. There was a guy named Wilfredo who assisted us and within ten minutes we were out on a test drive. The Maxima had low miles, one owner, CarFacts info was provided and my husband didn’t need to do much back and forth with these guys. We had just left another dealership because the manager tried to sell us a crappy car even though my husband told him he didn’t like the car. There was no shady sales tactics used, there was no back and forth. We told them what we wanted, what we wished to pay (interest, down and monthly payments) and they were able to work it out for us. Not only that but they threw in a few extras and fixed a scratch on the rear bumper. My new, used car is gorgeous and I couldn’t be happier!