Shadow Creek Ranch Dental Specialists

Very accommodating. Dr. Ellison understands customer satisfaction and appreciation.

I get my teeth cleaned regularly. Like clockwork. I struggle with periodontal disease, and must stay on top of it. Recently, I had to find a new dentist (after 7 years), as my last dentist stopped taking my insurance a week before my cleaning appt. I made an appointment with Shadow Creek Ranch Dental Specialists since it’s close to work and is in my network. I waited a month to get in. When I got there they couldn’t see me because they were not listed on my insurance as my dentist. I had to call the company, change the dentist, then wait another month to be seen. FINALLY, I get there to have my teeth cleaned. The visit was going well once the x-​ray tech finally finished, I couldn’t believe how many x-​rays were taken (at least 20, maybe more). I really liked the hygienist and the dentist, they were both personable, and seemed competent. I should have realized things were going south, when I had to wait 10 or 15 minutes to see the person who was supposed to go over my «treatment plan». She didn’t go over anything, she just told me my insurance doesn’t cover deep cleaning. The price with a 25% insurance discount was $ 1430, and must be paid in two installments. That was it. Period. No other info was forthcoming. When I asked if I could go ahead and get a regular periodic cleaning, I was told that would not serve my best interest…
I feel what would NOT serve MY best interest is paying more for root planing than it costs for a root canal! I was unable to have my teeth cleaned for 9 months, as a result, my gums developed a few deeper than usual «pockets». My only options shouldn’t be to pay $ 1430 to get my teeth cleaned, or change dentists AGAIN. This is unacceptable to me.