Probably the worst and rudest service ever. Food mediocre at best. And I’m surprised because BJs typically is better. Other patrons were also complaining about the slow service. We just couldn’t get the server to come back to our table for any reason. Anyway, I’ll be avoiding this location in the future. Edit: Manager contacted me regarding my experience and review. This shows good customer service, so they get another star. I now plan to return so I hopefully get to raise the rating even higher.
Michale B.
Classificação do local: 4 Houston, TX
Okay so first time here. First off, Molly our waitress was outstanding. Got the Deep Dish Mediterranean Pizza, not really a true deep dish but very tasty. Wife got flat bread pizza, pretty good, could have cooked the bottom about a minute longer. Tried the 4 beer sampler, all was good. Even tried Ginger IPA, pretty damn good! Overall good food, even better beer. We will be back!
Manuel E.
Classificação do local: 4 Pearland, TX
The restaurant is pretty nice. It has a dim and classy décor, which I love. There are TVs everywhere — The staff here is very nice and always attentive. Pretty good food for a slightly higher price($ 18 – 20). I feel it reminds me of Cheesecake Factory with their large portions of mostly American Food, however minus Cheesecake!!! I did enjoy their BBQ Pulled Pork Sandwich, and their Thick cut fries(something hard to find). Their Chicken wings are pretty darn good too! –Traditional wings(appetizer): I love how they make theirs. Crispy and not too oily. I always order this. They do have their Pizookie(think cookie with ice cream on top), which is the main reason you come to BJ’s. We got the triple cookie sampler and chose Cookies and Cream and Salted Caramel(both good) and Peanut Butter(not good, and I love peanut butter). I do like you can get a sample of several flavors at least. I am happy to have this restaurant so close to my neighborhood! I give this place 2 thumbs up!
P J.
Classificação do local: 1 Pearland, TX
Would normally give a better rating but their food quality keeps declining. Just went again today and they messed up the same order twice. Barely no response or acknowledgement– seems that the staff are used to these issues in the kitchen. Beers there are cool — just don’t expect good quality food from the general menu. Positive note — their flatbread pizzas are good.
Karen L.
Classificação do local: 3 Manvel, TX
This place has food that is hit or miss… My favorite thing here has to be their dessert I believe they call a piezookie? It is delicious. .who doesn’t love cookies and ice cream Just as the food is hit or miss so are the servers… one day you’ll get amazing service and other days you don’t The last time I went with my husband was our worse expirience yet Our waiter took forever to take our orders because he was too busy talking and flirting with a coworker… we waited over 30mins just to have our orders taken Meanwhile I kept looking right at our waiter talking and laughing yet he had the nerves to come over to us and say he was«held up» (I don’t mind coworkers talking to each other but please take our orders first then go socialize because at least our food will be cooking while you goof off at your job) We haven’t gone back since but I am sure one day we will
Courtney M.
Classificação do local: 3 Houston, TX
Service is hit or miss. The jalapeño burger is pretty good but the spinach dip wasn’t mixed right(clumps of spinach in some bites and none in others) and burnt. I visit maybe once or twice a month and its either great service, happy upbeat waitstaff or completely inattentive staff.
Jo G.
Classificação do local: 2 Houston, TX
I was really craving soup. I saw that they serve Chicken Tortilla soup. One of my favs so I really was looking forward to my meal. Ordering it on the phone went well. Big points to them. Going to pick it up was even better because of their curbside service. So even more points. I ordered a salad as well and ate that first. Awesome. Points awarded. But that is where they stop. The one thing I was waiting to enjoy was a big disappointment. My Chicken Tortilla soup was missing a key ingredient… chicken. I felt like I was playing ‘Where’s Waldo?’ with my soup. The entire bowl had one morsel of chicken. Not cool and no points!
Sharon A.
Classificação do local: 3 Katy, TX
Service was slow even though we were between lunch and dinner but the margarita flatbread pizza was good and the rest of my party enjoyed their food as well but again the service is enough to make me reconsider dining here if it’s that slow when not busy!
Lorena T.
Classificação do local: 3 Baytown, TX
I have visited several BJ’s restaurants but I have to say each one needs to work on their service. On this particular occasion it was a group of 6. We had to wait to be seated but mind you, the place was literally empty at about 4:00 pm. Once we did get seated it took a while before anyone came to take our drink order. We finally got our drinks, then we ordered. It took about 30 minutes for us to get our meals. Our waitress was very nice but was not good at following up and clearing the table. Their margaritas have way too much of the sour mix and I couldn’t finish mine. I did let the waitress know and she took it off the table. I like BJ’s menu selections but what keeps me from really loving the place is the amount of time it takes to get anything. Third BJ’s I have visited and the story is always the same.
Erin T.
Classificação do local: 4 Pearland, TX
I’ve been here numerous times and that’s why I have a four. Would I go back? Yes, but the service varies. It seems that the more crowded the restaurant is, the better the service. Strange, right? I can’t recommend anything specifically because I have never had the same thing twice. The beers that I have had were normal and the food was good, but generic. It tastes the same at all BJ’S. Not to say that’s bad or anything just same. I will be back because my children love the kids menu and it’s affordable with a family friendly atmosphere.
Debby F.
Classificação do local: 4 Houston, TX
I’ve been to a few different BJ’s and they’re a consistent chain. Somehow in the last week, I’ve been twice. BJ’s has a Cheesecake Factory style menu — maaaaaax options available. It’s a great spot for lunch, and service is good. I’ve been eating like a mad woman so I wanted something healthy-ish. Their lighter items are marked so you know which ones they are and their number of calories. I’ve had the Mahi Mahi tacos, which were quite tasty. Is recommend those. And I also tried the blackened chicken, which was pretty good, but not worth ordering twice. It’s off on its balance of heat and flavor. Heat is hot and flavor is overpowered by cumin. BJ’s has a big selection of beers, drinks, and wine as well. I’d also say they’re a good hh spot if you have a local BJ’s in your area.
Celeste G.
Classificação do local: 4 Pearland, TX
My sister took me here for a birthday dinner. I am eating healthy and the waitress was more than helpful and kind in taking my order. I’m not that demanding. I had the starter salad(spinach, bacon, eggs). They substituted the bleu cheese for feta cheese and put the dressing on the side(vinegar and oil). Then, for my entrée, I had the lettuce wraps. They held the Asian crispy wonton flakes and the sauces were on the side. I appreciated this so much and it makes dining out much more easy. :)
A T.
Classificação do local: 2 Clear Lake, Houston, TX
Mehh. We opted for this place after watching a movie at a nearby theatre, and it was around 10pm. We were seated promptly by a nice hosting staff. Food: we shared a small vegetarian deep dish pizza, with italian sausage added to one side. It had a lot of cheese and enough veggies. My only complaint? It was very dry even with all that cheese. I don’t think it has any tomato sauce at all. The cheese and veggies weren’t enough to give it any impressive flavour. Service staff: our lady server was friendly, only I think she was busy, I think. We were left waiting around for her most of the time. It took 10 minutes between getting the check, another 10 for her to pick it back up, etc. Atmosphere: it’s a brewhouse, much like a TGIF’s, you get the loud crowd so it doesn’t make much for a close setting unless you’re ok with that. Especially during a wild football game… bring your ear muffs! Or are they provided? Last thing: we were handed oily plates with clear fingerprints on it. Yuck.
Kelly S.
Classificação do local: 3 Manvel, TX
I’ve been frequenting this location for years. The older menu was better, in my opinion. Cheeseburger pizza and a Jeremiah Red. It was the best combo. I could get that or a baked potato. Then they changed the menu. I loved the chicken limone pasta. Then they changed the menu. Again. Calm down, BJs! Last night we stopped by after watching The Force Awakens and they were packed but we got in quickly. +1 point. I ordered a black and blue and they had no idea what that was. Come on! Seriously? They call it Dark side of the moon. –1 point The kids wanted mozzarella sticks which have been perfect in the past. Never had any issues before but tonight they were practically cold and crumbly. They were pathetic. I can get better cheese sticks from Sonic for a heck of a lot cheaper. –1 point I was craving one of their deep dish pizzas despite the fact that they killed my cheeseburger pizza. It tasted good but came out 5 minutes before everyone else’s food. So I just say there with a pizza in front of me because I want going to eat in front of everyone. Not cool, Bjs. –1 for delivery, +1 for taste I will tell you that they have AMAZING beer dinners occasionally where the beer keeps flowing. I actually have to ask them to stop serving me because I get so toasty. All for $ 35 and a six course meal. Totally worth it. +2 points All this being said, I’ll be going back. Even though the menu changes more than a woman changes shoes. Maybe I caught them on a bad night? Hey, at least they’re open late!
Rhett B.
Classificação do local: 2 Sugar Land, TX
BJ’s used to be one of my go to lunch spots however the quality of the food I feel is taking a step backwards. We started off our meals with soups. I had the tortilla soup which was good and Ali had the chili which was not so good it was a runny and lacked really any flavor. For our meal we shared the California flatbread pizza which was in my opinion subpar. To top everything off our server was not very attentive at all and could not remember to bring us our napkins and silverware. Getting the bill paid was another experience in weights which just made to the overall visit one I would rather forget.
Justin T.
Classificação do local: 4 Pearland, TX
I have always been a fan of this restaurant. Living in Houston, it is just so hard to frequent the same place when we live in a foodie town. When my best friend said he was having a little birthday get together at BJ’s, I got a little giddy. I went to the Pearland location, which has never been a disappointment. There was little to no wait, even with the size of our group. We had a very friendly waitress, but the service was very slow. That was the one factor that kept me from giving 5 stars. Now we all know BJ’s is known for their deep dish pizza, but on the particular visit, I went with the new Tavern Cut thin crust pizza. Of course I still ate off other peoples deep dish just to get my fix. I thought the thin crust pizza had great flavor, but it was not crispy as one would expect a thin crust to be. I also ordered their own crafted root beer which was delicious. You can not leave BJ’s without having a pizooki for dessert. I ordered the cookies and cream pizooki. I have no complaint whatsoever about dessert. I could probably eat a full size one if I didn’t care about people judging me. Check out this place if you haven’t already. You won’t regret it!
Tracie A.
Classificação do local: 3 Houston, TX
Ive eaten at this location several times, I work near here and its easy to get to. Ive noticed that on Fridays, they have the music up real high compared to the other days. Not that big of a deal but I have trouble hearing what my coworkers are saying. Not always a bad thing? It’s also kind of hard to get in and out in one hour. We’re usually late to work if we eat here. The soup and salad is always good. The bread is a tad too toasted for my liking so I usually skip that. The cheddar soup and the chili are my favorite. I always get the wedge salad with that also because I love blue cheese and bacon. Who doesn’t love blue cheese and bacon? The Cobb salad was my favorite thing they served here but they got rid of it! I was bummed when the waiter told me that. Ive tried the Chicken Caesar salad was ok, they were heavy with the dressing. A little too tangy in my opinion. Theyre watermelon and cheese Starter salad. It could have used more of the feta and less onions. The Asian chicken salad was ok. The portion was a little small though and the chicken was dry. It was loaded with fried wonton, I could have used more greens and less of the fried stuff. The Mediterranean chicken tacos were very good. I was quite impressed with how well they tasted. The quinoa that was with it was cooked perfectly.
Jerry A.
Classificação do local: 3 Houston, TX
I like the avocado eggrolls and other shareable appetizers that are on sale during happy hour. The wings are pretty good, but I have to ask them to fry them hard. The drinks are pretty good depending on the the bar tender.
Jay Y.
Classificação do local: 4 Houston, TX
Here are some reasons why you should plan your group dinner here: 1) Balanced ambiance between fancy and casual makes it fitting for most occasions 2) Diverse menu for American(new and traditional) and Italian cuisines that is guaranteed to have something for everyone in the group 3) Reasonable pricing(~$ 10 per entrée) so no one busts his or her wallet 4) Solid food in nice portion to satisfy your entire group 5) Excellent service to ensure your dining experience is nothing short of great! BJ’s is certainly a good dining spot for solo or family dining or a bar joint for sporting events, but I think this restaurant definitely shines as a top spot to plan a flawless group dinner! If this wasn’t too far from my place, I would no doubt be a regular to this awesome restaurant!
Lasairiona M.
Classificação do local: 1 Missouri City, TX
Dear Sugar Land BJ’s, I’m sorry for cheating on you and going to this nightmare of a place. I will never cheat again. Promise. Service: slow, slow and slower still. Inattentive, didn’t even bother putting our appetizer order in, and my entrée order was wrong. It wasn’t our server who brought or food, but I pointed out the error and he got brusque«do you want broccoli?» Why yes, since that’s what I ordered(instead of green beans). Food: took forever and was just mediocre. Pizzookies were overcooked, dark brown and badly stuck to the metal pans. NOBABYCHANGINGFACILITIES. Hubby took our little one in to the men’s to change his butt, came back out. No changing table. So I took him in to the women’s, no changing table. Are you KIDDING me? Save yourself a crappy meal, and just drive to Sugar Land where it’s exponentially better all round!