Maaco Collision Repair & Auto Painting

Although quite pricey for my taste, the service was excellent. Thank you Alan for your follow through. They got done sooner than promised and although they missed a screw in the trim, they offered to have that corrected right away the next time we were in the area. My car is a «jewel» now. I’m quite happy with it. So why four stars? Because my husband and I both measure five star service with outstanding customer service, going above and beyond the call, and getting your money’s worth. Plus, there’s no way to give them five stars like I had wanted since we struggled with the price. Other than that, everything was great. They even took the time to explain other ways to save by choosing white or black instead of the pearl based paint. Thank you, Maaco!

I felt the need to express my appreciation for the excellent job performed on my Mercedes SLK this past week. Both sides were severely damaged and I made the mistake of allowing someone else attempt to fix and fill the dents. What a mistake! Maaco had to remove all the filling the gentleman used and redo the entire job. The dents had not even been removed! Maaco had to do a complete repair. I am so very pleased with the final result. The process took longer then expected due to all the repair but I was kept well informed of the entire process and they also assisted me in obtaining a rental. The entire team truly went above and beyond my expectations and I strongly recommend them for any body work and painting you wish to do. The General Manager, Alan Wallace, oversaw the job himself and ensured I was well taken care of. He was honest, very attentive and, in fact, I am returning tomorrow for a complete detailing and will recommend this team for any job in the future.
Thank you Maaco
Kimberly

I decided to go there to fix the front bumper and the fender for my car. They were fast and attentive to my needs. Got the bumper and the fender fixed within a week and end result of their work was exceptional. I’m glad I chose them and I will not hesitate to recommend this place to my friends moving forward.

Talk about going above and beyond!!!
Maaco made my truck look better than new.
I took it in initially because the roof needed reprinting but opted to do the whole truck for a little bit more with a touch of body work.
Not only did they paint and repair the areas on the truck we had agreed upon but they also painted my bumper and grill which I had wanted painted but figured I’d have to wait to get painted.
I had dropped off my truck prior to a trip and upon my return since I needed my truck back they scheduled for me to come back and get my hood repainted as it wasn’t up their standards.
Not only did they repaint the hood, they took care of a rental for the day and still got my truck back to me after work.
I’m beyond happy with my truck.
If I ever need any more painting done you can bet I’m going back to Maaco.

The manager was super nice and offered to fix the rim that needed attention. Super friendly and easy to work with! You guys ROCK! Thank you @Maaco Hawaii for standing behind your work and for your service!
⁵⁄₂₁ — just picked up my refinished rim… they did a great job! Alan was super friendly, took off another rim and will be working on that 1 too. Offered to touch up the door on a nicer day. Super amazing team at Maaco. Thanks for making this a 5 STAR experience.

MAACO absolutely ROCKS! Brought them my Jaguar XK8 CONVERTIBLE last year, and my 2016 Cadillac XTS… They have the best prices on the island.
Ask for Alan!
And yes, get the Best paint & warranty Package. It’s your baby… and your investment, get the best. (Unless you’re into flipping it)
Yes it’s worth the drive to Pearl City.

I came home one night and noticed a nasty dent on my front fender. Maaco is currently doing work on my classic car doing an old school restoration so I emailed Alan and sent him a photo of the damage. He immediately called me back and gave me a verbal quote.
I took my truck over because the price was right and these guys are honest and follow through with their promises. They actually finished the truck in less than 48 hours, and the work is flawless. The paint was blended perfectly as it was a top tier job at a very reasonable price.
I’ll follow up with another review once the restoration is done. But these guys run a first class shop and would not hesitate to recommend them for any job big or small. They offer everything from a budget refinish to a car show quality restoration.

Well, as you can tell from my record, I don’t have many positive reviews but in this case, I have to give a good review to MAACO Aiea. I’ve heard good and bad about MAACO, so I was a little apprehensive about bringing my car there, but I’m glad I did. Alan was the one who helped me, and we had a really good conversation about cost, what they could do, how my car was used and parked daily, how long I expected to keep it, etc. so I could make the best decision about what kind of paint I wanted and how much I wanted to spend. I just got the car back the other day, and it looks great! They got all the jambs including the tiny strip between the window and weather stripping, and the side view mirrors which are a mix of black plastic and body color came out perfect. They even saved the trunk emblems! I was prepared to call Honda to order the emblems but luckily I waited because they were somehow able to remove them, paint the car, then replace them. I did call Honda just for pricing, and the emblems were $ 30 each so in a way, MAACO saved me $ 60. If I ever need another paint job, I would not hesitate to go back.

5 stars service, accomidating, quality is how I describe my experience at Maaco. I came in to see Alan with a busted up hood on my bmw suv, it got spray painted a while back and was a horrible shade of matte white. After being told by multiple local auto body shops that it would cost 1000 $ or that they weren’t sure they could reverse the damage and were wishy-​washy not wanting to take on the job, Alan took my car in after work on a Tuesday evening, and had a helped me make rental car arrangements since I was coming from Waikiki. Maaco got the paint job done on my hood in 2 days, faster then their original quote of 3 days! Worth every dollar I spent because the car paint and clear coat match the rest of my car, almost it it was brand new. Thank you for helping me out.

I was watching The Champ Show on a Saturday. They happen to be at Maaco and they were promoting a paint sale. I have a 2000 Chevy Silverado Z71. It runs great, but the clear coat was pretty much blowing off the truck while I was driving. I decided to bring in the truck to get it looked at. Alan Wallace talked to us about the process. After a couple of days, I went back to ask a few more questions and decided to do it. We paid a little extra for the better quality paint since the truck has to park on the street in front of our house.
I stopped by after about a week and was impressed that they had actually taken the paint down to bare metal on the flat surfaces. He also repaired some surface rust for no additional charge. I let them know that we weren’t in a rush to get the truck back since I had another car to drive. When I finally got the truck, which was about one more week, I was blown away. I wanted it painted the original color so I wouldn’t have to paint the jambs. It’s a tiny bit darker, but it’s fine.
When taking your car to paint, you gotta keep in mind that this is not a custom job. Yes, there’s a couple of spots that possibly need a little touch-​up, and some of the rubber moldings have a little paint on it, but it’s acceptable. A custom paint job would cost at least $ 5,000, and even then, it would be very difficult to get it perfect unless they stripped the body bare.
I am very happy with the paint job I got at Maaco, and Alan Wallace gets 2 thumbs up for his customer service. I am bring my Chrysler 300 there next!

The picture does not do it justice! My previous paint was bubbling, flaking and fading. Large scratches and dings were all over the bumper. The paint job Maaco did was AMAZEBALLS! They were also able to put in new weather stripping since my old ones really needed to be replaced. Service time may take a few days longer than expected, especially if they have to order parts for you other than paint; but it’s definitely well worth the wait. Thank you Maaco for a job well done!

Friendly service since the new ownership. Only thing I didn’t like was I was told there was no jobs ahead at the moment so they could work on my vehicle right away. They took longer than expected. I stopped by to check on my vehicle and saw a whole garage full of other cars ahead of mine. Good work but honesty is key. I still would’ve went through them even if I knew about those other cars

So I’ve never taken a vehicle in for paint or body work, and certainly not both. On Saturday October 10^th I stopped by to get an estimate on some damage that has been on for a few years. Took the insurance money and used it for something else back then. Well we stopped in, talked to Shawn who was great to talk to. He went over my options very meticulously all while he was having issues with his internet periodically dropping out on him through the day. I was debating which paint option to go with after all the body work was completed and he clearly compared the two options I was looking at, gave me the pro’s and con’s inevitably helping me make the best choice for my needs. So Tuesday, October 13^th I took my truck in to get started so we’ll see how it turns out, so far with just my initial meeting with Shawn on Saturday and the meeting on Tuesday when I dropped the truck off, Shawn, and by extension Maaco gets 5 Stars from me. I hope the truck looks as good as some of the pictures in the gallery I’ve seen, so I won’t have to change my rating!!! :) I will update everyone when I get the truck back.
Update ¹⁰⁄₂₁:
Well I got my truck back, and let me tell you, I truly could not be more pleased with how it turned out. First I need to give a huge shout out to Shawn at Maaco, and here’s why. Ford in all their infinite wisdom created these plastic moulding pieces on several of their truck models I found out, that goes into this channel that starts on top of the truck room, and down to the rear window. Well as you may guess after 10 years of being exposed to the UV of the sun these pieces dry out and become brittle. You don’t know it until you try to remove them for some reason, like in my case a paint job. So the folks at Maaco removed them and as though they were made of Nori, they crumbled under the pressure of being removed. For my vehicle, you can’t find them anymore, both myself and Shawn tried. So a good alternative was bonding a piece of rubber that fits in the roof channel, to the body of the truck and running it down to the rear window seal. So here’s why a big shout out to Shawn, he spent better than hour trying to find a rubber piece that would work, and after much time spent in a home improvement store he found it. He took it in to the shop the next day and got it cut and installed into place, and man it almost looks better than the original piece of plastic that Ford designed to be there and it cost only a few dollars. Kudo’s to Shawn and the team at Maaco for coming up with such a great alternative to scouring eBay for some expensive plastic pieces.
Now about the actual work done on my truck. I bought it used 5 or 6 years ago, it was in good condition a few minor scratches here an there, but not bad. Over the years it’s gone through a few accidents and general neglect on my part it was in bad shape. So the dilemma was do I trade or sell the truck as is, or do I put some money into it and get body and paint done. Well I obviously chose option 2 which is why I am typing this review!!! :) My truck looks like brand new, the work that Maaco did is absolutely incredible, it doesn’t look like the same truck. Is it flawless, no it does have a few imperfections which I’ve only seen close-​up, from a distance it look fabulous. The few imperfections I found do not bother me. I would, and will, absolutely recommend Maaco to anyone looking to freshen their ride with a new paint job. If I may add as well, if you head over to Maaco, ask for Shawn, he will get you set up. He’ll answer any questions you may have, and will help you make the best decision for your ride. This really was an A+++++++++ experience for me, I have no doubt it would be for you as well.
Thank you Maaco for the outstanding work, and especially thank you to Shawn for spending time finding the rubber piece to replace the brittle moulding pieces!!!

It’s been a little more than a month since I got my car back and I’m finding more and more things wrong with the job that was done. There is a spot on the edge of my driver side door that has rust. I also believe that rust is bubbling up under my roofs paint. There’s a whole lot of dust specks in my paint job.
07/​17/​2015

I’m the original owner of the blue 2006 Silverado crew cab in the photo gallery, and what you see was not the results of the first paint job that Pearl City Maaco did for me. After discussing my dissatisfaction with owner Ryan, and working out some details, he assured me that I will be proud to say that I had my truck painted at Maaco.
This morning I got a phone call from Manager Alan, asking me to come to the shop to have a look at my truck. When I got there not only was I surprised with the clear glossy finish, the truck was completely finished and ready to be driven home.
I would like to say a big Mahalo to owner Ryan, manager Alan, and the staff for such a great job.

Bad experience. I called to get an estimate for a door handle paint job and was told roughly 10 – 20 dollars. I came in that day and it turned out to be $ 85. I partially didn’t mind because I needed it colored and I had to pay for labor and such.
The lady who helped me said that the door handle should be ready by the next day. In the morning I called and asked about my door handle and they just told me they would call when it was done. They said it would’ve been done that day but no one called me back.
When I called on the second day they told me that the hose to paint wasn’t working and so I would have to wait another day. I waited and called again and they said it still wasn’t ready but they would call me later in the day for an update. I didn’t get a call.
After 5 days I finally got a call that the door handle was ready. When I came in there was no one to help me so I had to wait a while before I finally got my door handle.
The initial lady who helped me was nice but those other times I called there was a guy who seemed as though he didn’t want to be bothered.
It’s just a mystery to me as to why it took 5 days to paint a door handle.

To say I am pleased withy paint job is an understatement. I was initially concerned with taking my brand new truck and having someone paint over the factory paint job. After seeing the finished product, I’m glad I made the decision.
These guys obviously know what they are doing. I wouldn’t hesitate to use their services in the future. Thank you Maaco!

We’ve had 5 vehicles repaired and painted by MAACO Pearl City. Their pricing is unbelievable and their turn around time is unbeatable. I couldn’t be happier with having MAACO take care of my water restoration company’s fleet of blue passenger vans. They’ve fixed dents and rusted roofs and even rhino lined our vehicles inside and out. Mahalo Alan and Ryan @maacohawaii

My 96 Bronco was in bad need of a paint anybody makeover… these guys offered up a couple of options, from cheap and easy on up to marquis product. I went with an epoxy finish that made the truck look tough but still sexy, and these guys did a great job! And it was pretty inexpensive, so I scored.
Best of all, the girl behind the desk is super cute… I didn’t get her number though…

Had my 2002 Jeep painted which INCLUDED a 3 year warranty from peeling. I moved from Hawaii to Florida and noticed within 15 months that multiple spots were «PEELING». I visited the MACCO shop in P’Cola and they did in fact determine the paint was peeling however the MACCO shop in Hawaii would have to pay for the warranty work… STRANGE !!!
I called the Hawaii shop and they said they needed pictures so I sent multiple photos — even after the Pensacola shop determined the work was faulty. I took the pics — sent them off and MACCCO, Pearl City, HI and they still didn’t want to honor the warranty even though another shop said the original work was defective. After a few weeks of back and forth they finally honored the warranty and work was completed by the Pensacola shop.
I would not recommend this shop !!!
MACCO warranty info