Barnes & Noble Cafe

Just left there and like many others had a horrible experience. First off, the employees have no personality. They walk around like turtles with no sense of urgency. I stood waiting for 10 minutes before anyone acknowledged me. Then, when I did order, there was no personality– it was like talking to dry paint. Then they don’t call out the orders so when two hot cups go up you don’t know which is which and then have to ask them… Which to them looks like a total inconvenience. Not impressed.

Came in for a Venti iced, they told me they had run out and asked if I wanted cold brew instead. They charged me the extra for the cold brew, which I was only getting because they ran out of iced. Every time I have gone in here they take their sweet time as well, and this was no exception. They gave me the discount for bringing my own cup though, so at least that’s something.

Slow slow slow, as molasses.
Came to get a starbucks coffee and waited in line for 25 mins. There were about 3 ppl in front of me. I mean I understand being a little backed up, but 25 mins. There was one guy taking orders and serving, but there was absolutely no urgency to what he was doing. Clearly unable to multitask. And not only that, but he didn’t bother to ask the other employee for help that was just wiping down the counters.
That’s service, now in regards to the «starbucks» coffee, terrible. Absolutely terrible. It was so disgusting and weak, that I did not want to take snother sip. I advise against getting coffee here. and go when u have plenty of time to wait

I was going to give this Barnes & Noble Café 3 stars but after thinking about it, I go here a decent amount and everything is A-​Ok (which is 3 stars) being basically a ‘Starbucks’ but the people who work here are really nice and friendly so bonus star for that.
Like I said, this a basically a Starbucks inside of a Barnes and Noble they serve Starbucks coffee and drinks BUT it’s better than a Starbucks because the pastries are from Cheesecake Factory etc. so the snacks are more varied and better than a normal Starbucks.
It is generally pretty quiet and a nice place to read and/​or use a laptop. Only downside is there are basically 2 outlets near tables — but unfortunately always seem to be taken by someone who looks like they don’t know what a laptop is. The coffee and drinks are up to par, and the personal pizza is actually really good (unfortunately they recently changed the recipe for it so it’s not AS good as it once was, but still good) I believe they do FREE or Discounted refills on the iced tea lemonade type drinks (but dont hold me to that).
Overall, I enjoy coming here to do work or read because it is a quiet environment with friendly staff and good coffee and snacks!