Wells Fargo Bank

Let me start off by saying that they have great customer service. Everyone there has always been super friendly. The problem is that no teller in there is over 25. It seems that for each of them, this is their first time working in a bank. Not a lot of experience which causes noticeable delays. They always need to get an approval no matter how much money I am depositing. I don’t know what the reason for this is as it never happened at the Wells Fargo in Glendale. That location would have my transaction done in under a minute. This is definitely not the case at Wells Fargo on Foothill. They will have you standing around for awhile while they try to figure out the check depositing process.

Worst Wells Fargo branch I have ever dealt with. Very bad customer service and wasted 40 mins of my life.

Very bad customer service
They just stick with their own opinions never co-​operate with you and never fulfill your needs.
They had me open too many accounts and they still charge me fees.
I don’t recommend Wells Fargo bank for anyone

This is a completely average wells fargo. They sit on the corner edge of a two story outdoor mall. The upper level is on the backside. The lower front is where the ATM that I use is.
It is a walk up ATM only without a drive through. Kinda hard when your working with a two story set up to have a drive thru. Just imagine your gong forward and then suddenly you are hit with a 20 to 30 foot drop. Yeah the accidents would just pile up. Yeah It kinda kills me when I can come up with a zinger like that one.
None the less this is a very handy location which has easy freeway access and loads and loads of parking. So yeah if you need to go hit up a wells fargo or an ATM and your in that part of town, this is definitely a great location to go to.

They were extremely nice every time I came in. Only problem is they continually dropped the ball every time with following up. The banker told me that she would order me some checks. A month and a half later when they didn’t arrive I got in contact with the woman who helped me. She told me that a bunch of other checks ordered were not coming through either. Oh well, a mistake on someone else’s behalf whatever. But then when I kept following up with her multiple times they were still not ordered. Plus, when I emailed her checking up for the 5^th and 6^th time she never responded to me. I have no idea how customer service can fall that short at a large corporation like Wells Fargo.
In short, the people are nice in there, but I think somewhat overworked or slightly inept. I’ll be changing banks.

2014 Unilocal 365 CHALLENGE — ¹⁰⁶⁄₃₆₅
My best friend banks here and I went in with her recently and it was an easy and professional transaction. She has always liked banking with Wells Fargo.

Amazing customer service! As soon as I walked in, I was immediately greeted by the branch manager, Marian. She asked me how I was, how my day was going and even offered me bottled water. My teller experience was quick and easy.

This location is my favorite. The staff is all young and friendly. With that being said, the thing I don’t like is how the minute you walk in they hound you and immediately ask you what you’re coming for. The thing is, very often, when you tell them why you’re there (i.e. depositing a check) all they tell you to do is to «go ahead and speak with one of the tellers, they’ll help you out!»
… No shit, really? I rarely like to leave smart ass reviews, but what is the point of that person’s job? To greet people? Honestly, going inside of a bank is a chore which is why atm’s were invented, so the last thing I want to do is walk into a bank and have to explain why I’m there twice. It would be more useful if the person would tell me there’s free coffee and lattes in the corner and that they’d gladly make me one while I wait in line. And I mean that honestly. I’ve been coming to this location for over a year and just noticed the espresso machine. I would have come more often had I known this before. Plus, it would make for a much warmer greeting than «welcome to Wells Fargo, why are you here?! :)»
All I’m trying to say is that it’s annoying, makes me want to avoid eye contact or pretend to be distracted with a phone call. Also, the parking here sucks, but that’s not their fault. Just prepare to park at least a half a block away in terms of distance.
What I like about this location is it’s rarely busy, the free espresso drinks, the nice staff that seems genuinely interested in your job/​life, and the close proximity to my work.

For basic transactions this bank is fine because it does not require a banker to think. When withdrawing anything above $ 2000 it sends the bank into a frenzy and they are unable to process.
I’ve never experienced the issues I have at this branch at any other bank.

Parking is a biznatch.

Great service here.
Came here for golden dollar coins, and they gave me no hassle whatsoever! =)
They even found me nicer ones since they knew I was collecting them.

Most of the staff are friendly and helpful.
Be careful of some of the «greeters.» You know the guy who stands in the hallway and welcomes you in an asks if you need help. He/​she is NOT a banker and will probably give you misleading information. Do not take advice from them.
For example, my direct deposit document required a bank representative signature. The greeter told me multiple times «they don’t do that. All the bankers are busy.» If I had not insisted on seeing a banker, who immediately signed the doc, by the way, I would have been sent away and my paperwork would have been delayed. Beware the greeter!

This is not my usual bank but I stopped because it was on my way — the bank itself is ok but the parking situation in the lower part of that shopping center is really bad! I prefer to go to a couple of other branches: the one on the corner of huntington & san gabriel and also the one on the corner of lake and green.
The service is okay and they have coffee but the parking situation kills it for me. If I spend more time parking than I do in the bank… not worth it.

This is my favorite branch to come to. They are very courteous, fast, and they have an awesome coffee machine that I absolutely love! I have done many transactions here that required using a banker, and they are fast, and helpful. Also, dont bother parking right in front. There is rarely parking around here. Rather, just park up at the next driveway, and walk down.

This bank is litterally wallking distance from my work so its perfect and the staff is always friendly. They also serve coffee as well…

Very friendly staff every time I go in to make transactions. There is always someone greeting me while I make my way toward the teller. The tellers are also very nice, in asking what I did over the weekend and making small talk. Very personal which is good.
Only complaint from me… could be my timing, but about 90% of the time I’m there, I always have to wait… and I go in around 2−4pm on weekdays. Not sure if it’s just my luck but it would be nice to have 3’s a crowd system but some transactions take longer than others, which is understandable too. Just keep that in mind, overall, good customer service.

I have been to many banks and the one thing I hate is the fucking long lines. One day I opened a checking acccount at this Wells Fargo and there were NO LINES!!! Yes, I know its hard to believe but its true. Also there is two really cute girls working there. I am always leaving with a smile on my face.