Panera Bread

Would give a 5 star because the food is always good, mostly order online and pick up times on time. But for the past 3 orders there has been one or several items missing. We order from here allllll the time, it’s an issue that can be fixed if they checked the ticket and the bag before given to the customer. There is nothing more annoying that to have to drive back for a missing item more than once.

I’ve been here many times and typically it been great, unfortunately this time was a bust. My husband order a ham and cheese panini, it had no cheese. When I got my salad more then half the lettuce was wilted or brown. Super sad

Very disappointed with service. Girls taking food orders made us wait while they were texting on their cell phones. manager walked right by and didn’t care!

Still 4 stars! They listened to complaints about the gross ham souffles and ditched them for a really good soufflé with mushrooms and spinach and tomato. That’s a positive, but they consistently screw up my order or don’t even receive my order that I make online or via the app. It’s crazy. But I keep going back for the souffles. The definition of insanity is to keep doing the same thing expecting a different result, I might go insane if they don’t fix their online ordering system.

So I got the pick 2 with tomatoe soup which was great but then noticed that my BBQ chicken salad was lacking the chicken. When I went up to ask if was told by the snotty short-​haired blonde that «I had to order it». I looked at My ticket and it clearly says bbq chicken salad. So I guess when I order next time a chicken salad of what ever kind I must make sure it comes with the chicken??? What the hell is wrong with people and just saying o I’m sorry we made a mistake?

While their food is not the most amazing thing, it’s still a great tasting place to eat. I’ve had very pleasant experiences each visit. Everyone’s friendly and helpful!

I’ve eaten at this Panera many, many times and it’s always been fine (not amazing, not horrible… just fine), but last night I had such a great experience that I felt compelled to leave a review.
Last night, my boyfriend and I placed an order through the online system. I really love this feature because it makes getting food so incredibly easy — just submit the order and payment online, and ten minutes later you can grab your food from a shelf they have sitting near the entrance. No waiting in line to order or get your food. If you are planning to take your food home anyways, this is definitely the way to go.
So anyways, my boyfriend and I placed an online order last night while we were finishing up some errands: two half salads and two bread bowls with soup. As we were finishing loading our bags into the car and getting ready to pick up the food, I noticed I had a missed call and voicemail. The manager on duty at Panera (Nick) had called to say they were out of bread bowls, they were extremely sorry for the inconvenience, and they were going to send us home with two bowls of soup and extra baguettes. He also said if there were any issues I could ask to speak to him when I picked up the food.
Yes, it’s annoying to order something and then find out «Oops, we’ve run out of that!», but
1) I am really impressed that he called to let me know that they were out of the bowls and
2) he actually tried to make up for the inconvenience by providing us with extra bread (lots and lots of bread, we couldn’t even eat all of it!). Many places would have simply shrugged their shoulders and made the order, without reaching out to me to say they were out of an item or attempting to make up for the inconvenience.
Panera food is pretty standard and consistent across the board, but the customer service that I experienced from this location was outstanding — thanks Nick!

Love this place! Addicted to the broccoli and cheese soup in a bread bowl! I crave Panera Bread at least once a week and this one in particular makes the perfect lunch spot. Will be returning.

way way too cold. they need put the a/​c temperature UP! and Kids work here is Rude as Heil. I asked to heat bread up for me and she said «I can but why? there is microwave why dont you use it?» And I found the microwave hidden under the table where next to trash can. seriously? Except for kids here, they are nice for the most of time.

My partner and I came here when I was sick and we didn’t feel like cooking. I had a salad craving. I got the whole Asian sesame chicken salad (so good), the salad came with a fresh French bread loaf, and I also ordered a green power smoothie (was way more sweet and fruity than I expected).
There was a bit of a line but it was worth waiting for. The dining area was clean, but the whole place was full of a very OLDER crowd. My partner and I apparently stuck out as the weird, young, alternative couple in there (i.e. old people having issues not staring at my piercings and hair).
I would have given five stars but their house iced green tea was awful. It had bunch of weird fruit taste in it, which you would only know by reading the fine print on the dispenser in the back because it didn’t tell you that there was sweet fruit in it on the menu. My partner was bummed.

I’ve never had a problem at any location, but this one always has horrible customer service. It’s like the team members don’t even acknowledge that you are there.

Consistency. That alone gets them four stars — food is good, cheap, hot, tasty — invariably. My kid will eat their mac and cheese 3x a day if allowed.
They cycle the menu often enough to keep it interesting.
Leaps above any of their competitors — Chipotle, Atlanta Bread Company, and we would even rather eat here than the TGI Fridays of the world.
Their employees seem to stay, which is a good sign.
The tomato basil bread is exceptional. We’ll get a loaf and make some sweet grilled cheeses with this at home.

This is one of the few premier places around. Food is always hot and fast. Staff is very good to talk with and the atmosphere is very well done. This is becoming the only panera I will go to.

Panera has since updated their coffee dispensers and there have been no coffee grounds in my coffee for quite some time. Thanks, Panera, for listening!

Excellent soups. Excellent bagels. I’ll always be stopping by.

The food is pretty good but, the restaurant is dirty. They obviously do not take the time to thoroughly clean the tables or floors. Kinda gross.

This location gets pretty crowded since its smack in the center of downtown w/​all the hungry working folks by the harbor — including me at one point and time! However, PB maintains its freshness, cleanliness, good customer service and flow of the bakery to visit. They’ve never let me down, regardless of location!

This is my favorite of the PB’s in Glen Burnie.
Writing this review will not be teeth pulling. or rocket science.
But this PB get’s my vote for these reasons
— It’s always clean
— The customer service is great
— My order is always correct
I come to PB. strictly to feed MY soup addiction and my DAUGHTER’s mac and cheese addiction.
Top PB soup’s
Chicken Noodle Soup
Chicken and Wild Rice
Chicken Tortilla
Black Bean
Turkey Chili
Warning. Warning. for those like counting calories stay away from the bread bowl. Also all nutrition info is on the website.
I heart Panera Bread ! Viva La Panera (ok, ok, ok maybe I took it alittle to far)

Though I should be cutting carbs out of my diet I choose to still allow my self to sneak a meal or two from Panera Bread, occasionally. I love the friendly staff, and the fresh hot food they make. Though I am also tempted by the sweets selection, and I should be giant sticky buns, muffins, cookies. the works! There is also a good café, with great baristas .
Come any time, they are open early for the morning crowd serving everything from fried egg, with apple wood smoked bacon and cheese on a ciabatta roll, or you might opt out for just coffee and muffin. There lunch is also good as well with specials like their, ’ You Pick Two,’ which allows you to get a soup and a half a sandwich /​salad.
To top it off most of their food is calorie, fat and often their sandwiches and soups are healthy and hardy making your dollars value good further.
I recommend a visit, if not here check out your local one!

Yummm! I love panera. I love carbs, what can I say?
So what if it’s over priced, it’s not like I go here every day. (I would but it’s so darn over priced! =])
Anyways, I convinced my son to hurry by the pastry counter and to the lunch desk. We got a bowl of soup (broccoli cheddar) and a whole turkey sandwich (on honey wheat with tomato, lettuce, cheese and mayo, yummmmmmm)
They were both delicious. Their bread for the sandwich is delicious and soft and perfect. The turkey is fresh and so were the veggies. The soup is excellent, Every time I got to take a bite (whichwas not frequently since I had to share with two children with mouths like baby birds) it was pure heaven.
Their croissants are to die for. I didn’t get one today but cheese and rice, if I had a better metabolism I would eat them every day.