Kerri Parks, MD

Dr. Parks is an excellent physician — experienced, knowledgeable, thorough, and personable. She spent time with me and really listened to my concerns. She is at a new office, which has an efficient and friendly staff. (I don’t know what her previous office was like, but the negative reviews about the receptionists relate to that office)

I adore Dr. Kerri Parks. I had a change of heart from the way I delivered my first child and went to see her on the recommendation of my midwife. Each time I saw Dr Parks and her sweet nurses, she took time to talk with me and we often had a laugh together about parenting. She’s a professional OBGYN but also a professional parent! Although I put on a lot of weight as I did with my first, nobody made me feel bad about myself and offered techniques for keep weight gain low when I asked. I was always able to call her office and leave a message for her nurse who would call me back in a timely fashion with all the information I needed. The birth of my second daughter with Dr. Parks was literally the best moment of my life. She protected me while keeping the baby safe too, and understood what I wanted from the point of view of bring both a mother and woman. I highly recommend Dr Parks if you want someone super pro who can make you feel like you’re talking with a girlfriend. Thank you Dr Parks and team!

Dr. Parks has restored my faith in medicine. She was able to pinpoint my medical issues with the first examination, where other Obgyn’s could not. I had many tiny fibroids all over my uterus that were making me very sick and I needed relief. Dr. Parks was able to offer options for treatment depending on my comfort level. I am done having kids and so I opted for a partial hysterectomy. The surgery was rather easy for me with very little discomfort. I am 100% better. No more debilitating cramps and nausea!!! She is my hero and even if she is a busy doctor, she is worth waiting for. I also had a good experience with all of the staff in the office. Everyone is very helpful. Katy is very kind and will go out of her way for a patient.

You know that line in Clueless, where Cher is discussing virginity and says «you see how picky I am about my shoes and they only go on my feet» ??? I feel that way about doctors. I’m picky because, frankly, I’m kind of a PITA. I ask a lot of questions, I like my doctor to be accessible, and I require a good personality /​bedside manner, in addition to the smarts to back up their medical capabilities. Thank you, sweet Baby Jesus, for Kerri Shane Parks — for not only is she the best OB/​GYN I’ve ever had, but she’s the best doctor PERIOD.
Like Danielle C. (whose review is spot-​on, might I add; particularly about the staff, who are *awesome* too, btw), I too have been seeing Dr. P for about 10 years now, and through every stage of my life — my pre-​marital life, my early married years, and through the births of both of my children — I have found her to be the most capable, most loyal, funny, honest and forthcoming doctor I could ever hope to come in contact with. If you want someone to pussyfoot around a diagnosis or spend an hour with you at your appointment massaging your temples with essential oils, she may not be the doctor for you. But if you want a smart, capable doctor that you can call crying at 6 in the morning because you’re having a postpartum complication, or one who will meet you at the ER in the dead of night, or who welcomes your baby at your appointment and ushers you in to her private space for you to nurse (instead of the waiting room), or who can laugh with you about how gross the human body can be, Dr. Parks is your girl.
Dr. Parks, should you ever see this — I will never be able to fully thank you for everything you’ve done for me, especially in this last pregnancy. You kept me sane, talked me off of 6271 ledges, and kept me physically comfortable to the best of your abilities in what were some very uncomfortable times. I am humbly and graciously in your debt.
…On second thought, people of Unilocal,please *don’t* go see Dr. Parks. Because I love her, and she’s mine, and I’m afraid that this review will cause her to become so popular that she’ll no longer have time to see me and/​or answer my wayward messages. ;-)

Dr. Parks has taken care of my through 2 deliveries. When I was 38 wks pregnant with my first child, A DIFFERENT OB failed to mention that she was not going to be in the country for the few weeks around my due date. At that time, this other OB was in solo practice and still working to find coverage. I was told if I was in labor just go to Huntington’s ER and they would find whomever was on call. Either that, or I could just schedule a csection another this other OB’s vacation schedule. Wow, I’m a physician myself, and I would never treat a patient that way. I freaked out a little bit, but then called a friend who trained in OB at USC. I asked her who was still in the LA area that she knew from USC who might take me. She said Kerri Parks was her top choice. I called 2 other OB Gyn colleagues who were familiar with docs in the LA area. They also said Kerri Parks. So I called. And she accepted me, no questions asked, at 38 wks pregnant. She guaranteed she’d be there for my delivery. She was. She was incredibly supportive and very competent at a time when I felt a bit frantic. Since that time, she’s been fantastic. I called her early one morning bc I was having an early miscarriage with a lot of bleeding. She was not planning to be in the office that morning bc she was going to a close friend’s funeral. Regardless, she opened the office very early before normal business hours and performed the ultrasound/​procedures by herself so that I would not have to go sit in an ER and have an MD I did not know. We were thrilled when a few months later, we conceived. She was wonderful through that pregnancy. I had some rather unusual medical symptoms during the pregnancy that were not necessarily related to the pregnancy. She helped me navigate through specialists. She was the one who found mistakes in the perinatologist’s ultrasound. She has always been kind and patient, listening to me whenever I needed anything. Beyond being a very good doctor, she is a great PERSON. And that’s the main reason why I like her so much. She’s a person. She will tell you if she isn’t sure about something instead of making things up. She is honest about what outcomes could and should be. She allows me to make decisions and actively participate in my care. And she works HARD. Yes, your appt might be late or rescheduled. Yes, it’s frustrating when that happens, but please know it is only happening bc she is with someone else who might be delivering or having some other kind of emergency. She works much harder than most doctors I know. I cannot recommend her enough.

I have been Dr. Parks’ patient for almost ten years (with a one year break in that time frame because my insurance changed). I have followed her to three different offices and I have come into contact with all of the staff members who have worked with her during those times.
Dr. Parks’ Unilocal review page popped up in a search I was doing to obtain the phone number to the new office location. I read the reviews of other patients and their issues seem to stem around the staff, and, in some instances, the in-​office wait time. I will be the first to admit that there have been times in the past when the collective staff was less than stellar or someone within the office did not follow up on something the way I would expect. That being said, those people are no longer employed by the office. The current staff (and I am talking receptionist, doctor’s assistant, and billing/​paperwork staff) are beyond on top of their game. They are responsive (be it by email or phone) and get back to me with a response within 24 hours but usually the same day. I have been able to contact Dr. Parks as well, outside of normal office hours, whenever there was an emergency.
As for the wait time, this is a by product of a true ob/​gyn practice. I have occasionally had to wait for upwards of an hour to be seen in the past. The reason there is a wait time is because Dr. Parks is one of the few doctors in LA who does not push her patients to have a scheduled c-​section or medical intervention the minute they go past their due date. This translates to a somewhat unpredictable schedule (because babies decide to arrive at any time of the day or night). When I was just seeing Dr. Parks for a routine/​annual visit, I too was frustrated by the delays, so I understand the complaint. The important thing is that when she arrives back to her office, she apologizes (usually with an explanation of what happened), provides me with her full, undivided attention, answers all of my questions and always provides me with sound advice.
Now that I have had her deliver two of my children (one after 18 hours of labor and the other within 2 hours of my water breaking), I have the utmost appreciation for her responsiveness and dedication to the other side of her practice. I recently (August 2015) had my second child via an unmedicated vbac and during the delivery process I had a very rare complication arise. I ended up needing to have surgery shortly after my daughter was born. I totally felt for all of her patients who had to be rescheduled that day (because I heard the nurses periodically come into the room inquiring about the timeline of my surgery) but was so thankful Dr. Parks was with me the whole time and didn’t leave me in the hands of a hospitalist I had never met.
Moral of the story, I have changed insurance carriers on more than one occasion (and now pay a little extra for a PPO) for the sole reason that I don’t want any other doctor delivering my children or in charge of handling my health needs. If you are looking for a doctor who knows what she is doing, does it well, and can handle any situation calmly and expertly, make an appointment with Dr. Parks!

It’s just not right that Dr. Parks has such few stars, when the negative opinions are all about the front office staff, or about the office environment, which has now moved to Pasadena!
I agree with the MANY reviewers who love Dr. Parks. She genuinely cares about her patients and makes you feel comfortable and cared for. I’ve seen her for years and never had a long wait. She has helped me understand menopause, hormone replacement therapy etc. and has kept such detailed records about our visits — which has been crucial with all my complicated issues.
I don’t write many reviews, and just came here to check on Dr. Parks’ current address. I’m glad I have her to call for an appt., and I will continue to do so, because she’s great!

dr. parks is great. shes an obgyn that i would really recommend. the staff makes me feel very comfortable every time i go in for my appointment. shes a great listener and she always answers my questions.

First off let me say they are all very wonderful and informative. The front desk girls are awesome. (5stars) but i was always getting rescheduled. After waiting for my appointment for weeks. Every visit. Wait time is at least 1 – 3 hours. It got to the point where i asked for my file and left. I understand they are busy… But if you cant handle the work load. Don’t take any more patients. Very unprofessional and unpleasant.

I wish I didn’t have to leave this review, because Dr. Parks has been nothing but wonderful to me for the last 6 years. However, her staff has been impossible to work with. I will not go into all the problems I have had with the ladies at the front desk, but they are so rude and unprofessional, it’s a shame. I have referred many friends and family members to Dr. Parks, and they all had to find new doctors because their experience with the receptionist staff was so frustrating each visit. I’m upset that I have to find a new doctor because of this, but it’s critical to feel like you actually matter as a patient, and that’s not the case here.

Worst service ever!!! First impression is always the most important. And trust me for this being «upper Glendale”-«LA Canada» area this office is so disgusting. First starting with the front office staff. Very unprofessional and rude. They look like they just rolled out of bed and came to work. I was very disappointed and will never be going back to this office. So sad because I heard nothing but good reviews about Dr parks just sucks that I have to base my opinion on the front office.

THIS REVIEW IS STRICTLY FOR THE RECEPTIONIST ON 4÷23÷15 @ 3:20ish. Dr. Parks and her assistants/​nurses are 5 stars *****. I called the office to schedule a follow up after a surgery. I was put on hold for 10 minutes according to the timer on my phone. I hung up and called back thinking they forgot about me. When someone picked up, I said that I was put on hold for 10 minutes so I called back just in case someone had forgotten about me. This is what I was told, «Yeah, we’re really busy and if you hang up like that, you’re just going to the bottom of the queue. Now what is it that you’re calling for?»
YIKES. I explained what I needed and she ended up transferring me to Dr. Park’s assistant’s voicemail which is fine. She made no apologies for the wait. I felt like I my call was unwanted, like I’m interrupting her day. How disappointing. It’s not the customer service that you expect from a physician of Dr. Parks’ caliber. Even the cashier at my supermarket thanks me for waiting in line.

I just scheduled my LAST appointment with this office. I am actually kind of bummed to be writing this review, but after the experience I JUST had, I can no longer stomach going here.
First off, I have been a patient for 4 years. I go here for my depo shots, and have gone here for my annual exam, but truth be told, my annual ALWAYS falls over Christmas time, so I usually get it in Oklahoma at my doctor I’ve gone to since highschool. This has NEVER been a problem with this office until today. Well actually… the last 3 weeks.
I have been trying to get my depo shot scheduled with this office for almost 3 FREAKING WEEKS. They told me that all they needed was to get proof that I had my annual exam in Oklahoma in order to schedule the appointment, and I have had the oklahoma office fax over the records TWICE. They repeatedly have told me they haven’t received them. I am now 3 weeks late getting this shot. I have left message after message with their answer service and their front office and gotten nowhere, and I literally just had to raise hell to get an appointment scheduled.
AND GUESS WHAT… they found the fax. I have to cause a bit of a scene in order for them to reveal they’ve had my records for over a week, and just didn’t call to schedule the shot. And not only that, its their new office policy that I have to see a doctor or PA in order to get the shot, which they can’t fit me in for over a week.
WHY DIDNT THEY TELL ME THAT 3 WEEKS AGO WHEN I TRACKED DOWN MY RECORDS IN THE FIRST PLACE.
You know it’s bad when the doctors assistant calls it a «hot mess», AND SHE WORKS THERE. And in case her office reads this, she was RIGHT. You ARE a hot mess.
The 2 stars are for her. She was the only helpful, nice, and worth while person during this experience. Everyone else is a disorganized and rude «hot mess». And everyone else lied to me about the mysterious fax that «never came through» but was sitting in plain sight.
If it were me… I’d clean house on that front office staff. When I’ve met doctor Parks, the PA, and the nurses, they are GREAT. And her assistant sounds lovely. But you’re only as good as your front desk. It’s the truth, and too many people think they can have a shitty front of house, but make up for it in the back. But that’s not the way it is, and this practice will be losing a long term client because of them.

Me and my husband began seeing Dr. Parks when we decided to start trying to have children. We had a few fertility questions along with health and prenatal vitamins. She did all the proper blood work and women exams. At this point we had been seeing her for fertility for 6 months.
When I found out I was pregnant I was ecstatic and couldn’t wait to get my Dr. s appointments started. I called Dr. Parks office to make my first appointment when her receptionist said she was no longer taking new OB patients!?! That would have been nice to know 6 months ago! The receptionist said that she would call me back later that evening to see if Dr. Parks would accept me. I never got a call back. I called 2x the next day and still no answer. I took this as a sign and got a new Dr. The amount of hassle and stress could have been avoided if she would have just been honest. It took me 2 weeks to find someone else and then another 2 weeks to get an appointment. She is always 1 hour or more late to appointments and her staff is just as inconsiderate as she is. It is a blessing in disguise that my baby will not be delivered by this women!

I made an appointment to see Dr. Parks regarding my pregnancy. Being pregnant for the first time I wanted to make sure I was going to a good doctor. First off, I make an appointment and was told I would see Dr. Parks. That was not the case. I go in for my appointment and all that happened was an ultrasound done by the technician. Nobody took my weight, blood pressure, nothing at all! Then I was told to come back in 3 weeks. I asked if I would be seeing the doctor then, the answer was no, she’s not available until May. At this point, I’m 3 months pregnant, and the doctor won’t see me until May! Office is old, ultra sound machine is old. They seem more interested in collecting money from insurance companies instead of the well being of their patients.

I had such hopes for working with Dr Parks, as she had a lot of buzz around her practice. However, perhaps it’s because I was seeing her for basic gynecological needs, rather than a pregnancy, but every appointment with her was short and rushed. That is, if I wasn’t getting my appointments cancelled by her office, which happened more than once. Also, her office staff are not very helpful (aside from Jade Singer’s assistant, Maggie, who is AMAZING) and often give attitude even for the smallest info requests, such as finding out when a blood test will be in. On top of that, it can take months to get in for an appointment. I’m definitely going to be seeing another doctor from now on.

My wife had our first baby with Dr. Parks. She was awesome! Everything went totally smooth, Dr Parks was on top of things, she knew what was to come, she knew when to expect things… At the end of the day Dr. Parks is a natural when it comes to pregnancy and delivering babies. My wife is extremely comfortable with her and trusts her!
On a side note– we live in a world of technology, don’t expect your doctor to sit and educate you about every little thing. She’ll answer all your questions and she’ll help you any which way she can, but she’s a doctor that see’s patients and delivers babies. I’m assuming she doesn’t get much down time. I believe it’s up to the individual seeing her to be on the ball as much as the doctor.
I would definitely recommend her!

Tick-​tock! This is painful. I’ve been sitting in the waiting room for over an hour and I still haven’t even seen a nurse. 20mins after I came in, I overheard the receptionist that the doctor was on her way and would be arriving in 20mins, really?! 20mins after that I asked where I was at and they inform me that someone else will be doing my procedure. :(– This was my write up a couple of months ago.
However, I’ve seen her a couple times since and, other than the room changes, it has been nothing short of nice. The wait was short. The staff was friendly. And, Dr. Parks is super nice, caring, and informative.

Why are there 26 hidden (and helpful) one star negative reviews??? How horrible!!! If only I had known at the time!!! Check the bottom of the page people!

I delivered my second baby with Dr. Parks back in 2006 (while she happened to be pregnant with her 4^th baby). At my first visit I laid out my birth plan and was clear that I wanted a natural, absolutely non-​invasive labor and delivery. She was very cooperative and signed off on my birth plan. For anybody who is worried or suggests that she won’t support a natural birth, that is completely false. She never bothered me with interventions and, in fact, my son was born 7 days after his due date.
My prenatal visits were fine. She did all of the necessities. She doesn’t ask a lot of questions, but she will address any concerns that you have. She definitely isn’t touchy feely, but she is personable and used to even crack jokes with me and my then 2-​year-​old.
My delivery was awful. I still can’t decide if Dr. Parks played a roll in that or not. I was admitted at 5:30 pm and was dilated to 5 cm. I had told Dr. Parks early on (and reminded her often) that my first birth had progressed rather quickly. I understand that Dr. Parks had been working all day and at that point was about 38 weeks pregnant; but she left the hospital around 6pm (after my water broke) without even telling me or my hubby.
One person who I know is to blame, and who I place most if not all of the blame for my terrible delivery, is the very inexperienced and incompetent nurse that was assigned to me at Verdugo Hills Hospital. After an hour of hard contractions, she told me I was 4 cm. I told my Dr. parks said that I was 5 cm an hour ago. To that she replied that Dr. Parks was being ‘generous’ in her assessment. She acted like I was faking my contractions or something. Every time I asked to speak with Dr. Parks, the nurse would make some vague comment to disguise the fact that she wasn’t in the hospital. The nurse only checked on me when I hit my buzzer. When I buzzed to tell her that the pain was getting really intense, she told me to just call her if I felt the need to push.
Low and behold around 8:45pm, I had an intense urge to push. She runs in and checks to see that I am at 10 cm and ready to push. So she says okay I’ll call the doctor. My hubby and I assume this means page her from the doctor break room or something. No, she is calling her to drive back from her home which is approx. 20 mins away. When she tells me this, I just about lose it. She then proceeds to get in my face and scream at me to NOT push. I looked at her and told her my body was pushing and I couldn’t stop it. And if she didn’t get someone in here asap, my husband would be catching this baby. She ran off and got the head nurse who delivered my son just after 9pm. Dr. Parks arrived several minutes later to deliver the placenta.
I don’t have an issue with the fact that Dr. Parks left. I do have an issue with the fact that she didn’t tell us that she was leaving. If I had known she was at home, I would have made sure that our imbecile nurse called her earlier. I also have a slight issue with the fact that she billed my insurance for a delivery that she technically did not perform. She was with us in the delivery room for approx. 30 mins total, and none of that time was during the intregal parts of labor or delivery.
All in all, I think my delivery would have been 100% better if a) she had told us she was leaving or b) we had a better nurse. Aside from that, I really enjoyed being under her care. I am actually expecting again and I would return to her in a heartbeat if it wasn’t for that fact that I have vowed to never step foot in that God awful hospital again.