Jack’s Cleaners

Simply perfect in all categories. The service is amazing and my items are always done to perfection. From the font desk to the eco friendly machines, they have it all working out. I would definitely refer Jack’s Cleaners to anyone in the pasadena area.

These guys are great. Seriously the nicest people and so professional. I actually worked on the environmental policies to ban toxics from conventional dry cleaning. Jack’s is a great green cleaner. Good green cleaning takes the right equipment but also the right technique. They do green cleaning very well here. I highly recommend this cleaner.
I’ve also had pants hemmed and repairs to clothing done here, all great work!

Excellent, reliable and hands down the best service you’ll find at a drycleaners. Jack and Harry run the place with gusto day in and day out. I’ve been going here for over 6 years, even while I lived dowtown for 2; worth the drive! Oh, by the way… they’re 100% eco friendly! My hats off to Jack’s Cleaners for keeping me pressed, dressed and ready to impress!

I’ve been coming to Jack’s for just about 8 years now. Great customer service, on time and does great alterations as well. The table runners I was going to use for our wedding came back to me from another seamstress completely wrong. I didn’t have much time before the wedding but Jack made sure they were corrected the way I had originally wanted them and on time. Thank you!!!

Customer service here is great. Many times I have had valuables returned to me that were left in the pockets of clothing. Items are always ready on time.

They do excellent work, are super nice, and have excellent customer service. Brought in a big batch of clothes and they got a bad stain out of one pair of pants and fixed the hem of another for no charge! Their work was so good that I am going to bring more pants back there for hemming!

We’ve been coming here for 12 years and wouldn’t dream of going elsewhere. They are super-​friendly (with out kids especially), reliable, thorough, clean and very customer-​service-​oriented. We have occasional tailoring (hemming) done here too. We’ve never had a problem. Jack and the younger guy are great.

Jack’s Cleaners could/​use to be a great neighborhood cleaner. There is a young man who is apparently the heir apparent. I have had two bad experiences with him. The first time, I wanted a zipper repaired on an old jacket. He basically commented that the jacket wasn’t worth repairing but in an insulting tone. I figured he was a young guy who just didn’t know better. The second time, I dropped off a sweater for repair. After my wife picked it up, I notice that the repairs were not made. I drove back to the store and he tells me that he told my wife that he wouldn’t make the repairs. I corrected him and reminded him that he told me after checking with the seamstress that he would. Why try to get out of the repair? A customer wants it done — just say «ok.» Jack’s is probably a good cleaner but this young man needs a few lessons on customer service.

I’m using this dry leaner every week since I moved to Altadena last year. They are friendly and very reliable. They always keep their promised date, and everything is perfectly clean. If they find a problem with a short or pants, they put a little note to your stuff and describe what the issue is and you can let them repair or fix it. I like that it’s a family business, everybody is working hard to make you happy. I have no reason to ever think about going anywhere else

We moved over a year ago and even though Jack’s s a little farther, it is worth the trip. I have been going to Jack’s for over 16 years and they are the best cleaner in the area. Everything is always nicely cleaned and ready on time. Their alterations are exceptional. They’ve done everything from prom dresses, to slacks and even a cheer uniform for our family. Everyone at Jack’s do this with fun conversation and a smile!

Hands down, best dry cleaner in the area. We moved from pasadena to sierra madre last year and I tried three dry cleaners closer to our new house and I am back at jacks! I drive a little out of the way but it is worth it! It’s green, the clothes look fabulous and have no weird smell and they are always helpful and nice!

I went to Jack’s Cleaners in Pasadena, CA on 11/​13/​2014. It was my 1^st time there. I had them do my black dress jacket. It cost $ 10.50 and they did a very good job. Plus, I took photos.

My wife has been using this company for 6 months. She drops off my white shirts for work on Thursday and like to pick it up on Tuesday at 5 pm. Just today my wife was there 5min before 5 pm the owner was so mean to her This asshol* tells my wife you are early for pick up and my says Ok I will hang around and the owner told my wife you know we have 1000 other people to help out your not the only one. I will never ever send my wife to that place. Who are you going to say you have 1000 people to take care of if you can’t handle it close the shop down. I will tell all my neighbors where I now stay to not use them after paying this guy $ 28 a week never once told them it’s to much. Never ever use this place. Jacks cleansers. You guys suck at customer service.

I’ver been with Jack’s Cleaners exclusively ever since I moved to Pasadena in early to mid-2000’s. I did try a couple of other cleaners around that time, but none of them came up to the standard that Jack’s did and has continued to do. Something I appreciate about Jack is that if you have a difficult cleaning job on an item of clothing, he will be perfectly frank about whether it can be done or not – no false promises. Jack has a disarming sense of humor and is always good for a chuckle, especially on Saturday mornings when I come in. But he’s also thoroughly professional and very experienced in the trade.
Jack’s father does alterations, and does them well. I gather Jack learned much of the trade from his dad, so in that sense it’s very much a family business. They can also do shoe repair and polishing (sent out), and their turnaround time on all work is excellent. There’s a loyalty card that is handy for when you bring in a very large collection to be done. When you go in, buy a couple of their green reusable garment bags that double as a handy laundry hamper. They’re much more environmentally friendly than the standard plastic bag coverings, which I hope will one day be banned.
My boi Harry is Jack’s assistant who moves so fast around the store he’s like a blur. He’s an ultra-​cool guy with a pragmatic outlook on life, a wry humor, and a ferocious appetite for pizza, which he just burns off like a racehorse. I like going in there and joking around with Harry, who always welcomes customers with a pleasant smile. He seems to have periscopic vision and somehow has my clothes ready as soon as I pull into the parking lot. Not sure how he does that.
I tend to be loyal to one place once I’m happy with it, so will probably be going to Jack’s as long as I live in the area.

Jacks is a great local cleaners. Set up is the best I’ve seen. Clean, TV’s, friendly staff… but it’s a bit pricy so I don’t go there every time. If you want me as a full time customer you’ve got to lower those prices.

I had a deal on the back of my Von’s coupon for 25% off my order. Needing to dry clean a lot at once and seeing that they prided on being non toxic and environmentally friendly, I figured why not. It’s not too much further from my house than another place I had tried. My 14 pieces (4 ties, a vest and the rest shirts) were done within two days.
When I went to pick them up, they were down two people and my order had just been finished. Some other folks were in there huffing because they were not as quick as they wanted to be, but I could see they were busting their asses. I wasn’t in a rush and I could see they were trying to remedy the situation of being short staffed. There’s also a sign that shows all of what they believe in, which I could get behind.
They are pricey, but I feel like they have a good team and I dig their values.

It’s great with GREAT service, but a bit expensive… I guess you pay for what you get…

I moved to Altadena a year ago and I have been satisfied with this cleaners ever since. Harry is always friendly and Jack is very professional. Whether it’s just basic dry cleaning, alterations or even shoe shining they take care of you. Green and Eco-​friendly is another added bonus. Check them out!

A fantastic neighborhood cleaners. One time and they know you when you go to pick up your stuff. They are meticulous and notice flaws I never have. They have been so sweet to even fix buttons that I knock off since I have no idea how to sew them back on. Good, fast, honest… what else do you want?

My Husband and I have been taking our clothes to Jack for over 10 years. He does an excellent job. I usually don’t even have to worry about pointing out any spots, they’re carefully look over each item and try to remove all spots. Jack will also sow buttons back on. They also do alterations. The prices I think have creapt up over the years, but that’s the same everywhere. Jack also has a loyalty card that gives you discount and if you’re lucky to get one of his coupons from Vons that will give you 10% and sometimes 15%. It’s so nice to have neighborhood cleaner who is always very friendly, knows you by name and takes great care of your clothes.