European Wax Center

Excellent experience for the first time. For those of who are getting ready for the summer fun this is the place an ask for VICKY amazing an thorough not to mention also beautiful THANK YOU!

Great 1^st time experience! First time getting A Brazilian and The girls at the front desk were so welcoming and ensured that I was comfortable by explaining exactly what was needed to be explained. Soraya, was super sweet and made my experience less painful and scary lol, Definitely going back! Love this place :) thank you!

Today was my very first visit to any EWC. I admit I was a bit hesitant due to having a few bad experiences prior (at different places). I went in today nervous but excited to get my Brazilian done, but once I met my esthetician Demetria, I was completely at ease. She was friendly and very easy going. We shared personal stories about our good and bad experiences with waxing, she made me feel comfortable and the waxing (to my surprise) didn’t hurt as much as I anticipated. I can say I’m 100% satisfied with my service. Oh, and she did an amazing job on my eyebrows!!! Thank you Demetria, you will be seeing me again!

First, I loved the place. It’s very clean and has a nice modern touch to it. I parked on S Lake right in front and paid for parking. It’s $ 1 for an hour but I only paid for 45 min since waxing doesn’t take that long.
Since it was my first time here, they introduced me to the pricing and wax passes after checking in for my appointment.
I got a Brazilian done with Priscilla, she was very friendly. She helped me feel comfortable and got me in and out of there in no time. She also did a very thorough job. She explained the type of wax they used and I am a fan of the Comfort wax.
Afterwards, since it was my first time, she explained the products that she used on me and let me sample some of them.
I went out to the reception area and spent a good time looking at the products again. I actually ended up buying the Smooth Me and Renew Me serums. The receptionists also helped me decide what to buy by giving me personal experiences.
Everything took about only 40 minutes. Great experience here. I got a wax pass, so I’ll be coming here monthly!
Lastly, I just want to comment on the Smooth Me serum. I really love it and I can say that 5 hours later, it’s really helping with my freshly waxed skin.

My first experience with hard wax…
Its a lot more gentle and soothing than regular ones.
Anika made m experience so much better with her step by step explanation and her gentle touch.
I’m will highly recommend this place and Anika.

DEMETRIA IS THE BEST!!! This was my first time getting a wax and she went above and beyond to make it an amazing and painless experience for me! It honestly hurt less than getting my eyebrows done. She’s the definition of professional! She made me feel extremely comfortable not only because of her amicable personality but because she really knows what she’s doing! I 100% definitely would recommend her to anyone! In fact, as soon as I was done I texted all my friends about her. Also, she wasn’t treating me well so I would come back to her. I told her that I’m visiting and I actually live on the east coast but she still did everything to make this a great experience. I was initially nervous about getting a wax but now I think I’m addicted. I can’t wait to make my next appointment because they have a branch near me on the east coast as well: D

By far the most painless waxing I’ve ever had. They took me in even if I made my appointment on such short notice. Everyone was nice and engaging, especially Priscilla, who made what could be an awkward process simple and easy. Bought a pass right then and there.

Andrea R. Is thee best. Love her. I’ve been going to her since she was at the Chino Hills location and now down to the Pasadena location. If you really want a great wax go see Andrea. Very professional and very sweet. I’ve experienced two other waxers prior to Andrea and out of all three she’s my fave hands down. So if you’re looking for a great wax go see Andrea. Can’t say enough great things about her.

I made a last minute appointment because the salon I was scheduled for was a disappointment. Anyway, I walked the few blocks from the salon I was at because I had already paid for parking and didn’t know what the parking situation was near this salon. There was free and plentiful parking. I went into the salon and was greeted promptly and with a smile. The two ladies in front was friendly and knowledgeable about what services was available. My daughter recommended this salon and got a referral discount and I got a free service for my first visit. What a nice surprise! The technician was friendly, professional and skilled. Great experience!

I tell everyone that this place is worth every penny. I moved to LA from San Diego and felt right back at home at this center. The wax they use really makes a difference.
I go to Crystal and LOVE her! She has taught me:
1. New shaped and beautiful brows take patience and lots of love
2. How to fill my brows in perfectly
I definitely recommend her if you want a beautiful new shape. She truly is an artist of brows

Sad my normal waxer Kelly left but I did get a last minute appointment with Maritza she was amazing good technique and nice personality. If you’re in need of a Brazilian wax I would highly recommend her.
The two star rating is for this Only one complaint: Front desk associates why are two women starring at me as I check out how uncomfortable and unprofessional. One lady helped me the other two needed something to do. Or at least be friendly if you’re sitting behind the desk with nothing to do but stare. European Wax you’re overstaffed (FYI) and need to hire associates with personality.
Sincerely,
A Corporate Professional

I’ve been getting waxed here since last year and so glad I decided to give them a try.
The office is clean and modern. The staff is friendly. What sold me initially was their wax formula. It is a hard wax that is applied and dries within like 35 seconds and is pulled off — NO strips needed. It doesn’t cause any irritation like the «old-​school wax» used to. I have light skin, so I tend to get a little red after waxing, but at EWC it only lasts for maybe an hour. At my last waxing place I would be red until the next day!
I’ve had a few different technicians but Janelle is my fave. She’s funny and professional at the same time. Also very gentle which any girl can appreciate.
Tips: All first-​time guests get a complimentary wax. Choice of eyebrows, underarm or bikini. If you want a Brazilian, you get 50% off — which is a DEAL!
Parking is metered in the front (on Lake) and free behind EWC in the store parking lot.

This review is for 01÷28÷16:
This is not my usual to-​go to place for Brazilian wax. I normally go to The Wax Queen in Rosemead. My friend raved about this place so I decided to give it a try. Probably my first and last appointment here, at least for the Pasadena location.
Scheduled a Brazilian wax for this date @5:45. I left work around 4:45 in case I encounter any traffics. I work in Downtown LA so it takes about 45 mins to get to Pasadena with traffic. Unfortunately traffic was really bad that day and is almost nearing 5:45. So I called to inform them that I might be a little late. The girl answered the phone said I have exactly 8 minutes to get there before I have to reschedule. In my mind I was like «wtf… 8 mins? So I have to get there by 5:53». Ok so I told her I will try my best to get there on time. I was speeding a lot just trying to get to my appointment. Ya girl really needed the appt. lol
Luckily i was able to get there by 5:45. I was really excited to try this place out. The interior design of This place looks kinda nice. Pretty unique looking. I was directed to one of the red door rooms, my wax specialist was already inside waiting for me. We greeted each other. I did my thing before the wax. During the wax was the most awkward part. My specialist named Kris was giggling… I was like okay… Then we carried on a conversation. She told me she’s new there, only been there for less than a month. In my mind I was like «Great… I don’t want any rookies to experience on me». Anywho… After 15 – 20 minutes, she’s not even half way done. Normally they have a rule of 15 minutes per appointment, can be longer depending on what services you got. She’s new so I understand she needs more time to get it done… 30 minutes later she’s still not done. Wtf… And the whole time she talked to me about this guy she’s dating and etc. I don’t need to know your personal life in details… After 40 minutes later, it’s finally done! I can’t believe I spent almost an hour here just to get a wax. The Wax Queen took about 10 – 15 minutes and they use better wax ingredient and is much cleaner afterward. Altho The Wax Queen cost double of this place does, is worth it. Quality over quantity anytime!
02÷11÷16: so I got a call today from European Wax Center today to confirm my next appointment at the end of February. I told the girl to cancel it due to bad experience after the first time. She then told me Kris is no longer with the company and asked if I want to schedule with another specialist. :O :O Well glad to hear she’s no longer with the company. I really don’t think she has her heart at this job.
I give 2 starts instead of 1 because the place looks clean and its pretty nice inside.

I’ve been coming here for over a year now, every 3 wks for a Brazilian. I used to see Raquel (who was great!) but she recently moved to the DTLA location. I thought about going there but the Pasadena location is convenient for me and the staff here are very friendly! I was happy that I tried the other ladies. I have had experience w Star who is also very friendly and good. I needed a last minute appt and Star wasn’t available so I went w who was available at the time. I kept my fingers crossed that I would get someone good and I did. She’s fairly new to this location but has been w the company for a few yrs now. Crystal was awesome!!! Really took her time to get as much hair as she could. She’s meticulous which I like. I was very pleased w the end results and would definitely book w Crystal again! I highly recommend her!
The waiting area and rooms are very clean, which is super important.
My only recommendation is to maybe dim the lights a bit in the room and turn down the a/​c (it was a bit nippy).
Parking: metered street parking or FREE parking in the back (Starbucks/​Pavilions) parking lot. Make sure to NOT park in the 15min zones! The parking attendant keeps a watch out!

Great customer service all around. the gals sitting at the reception desk were super friendly and nice.
Got some great deals. overall a good experience.

I’ve had one service here and it was for a Brazilian. I’ve tried hard wax with strips, which is awful. I’ve tried sugar waxing, also painful but can be much more tolerable because of how fast it’s being done.
The wax at European waxing center is incredible compared to the two before. It’s there own wax formula and is almost painless, especially if you’ve gotten used to waxing sensitive areas.
It’s beautiful and clean facility. They sell products for treating the skin that is being waxed regularly. I haven’t used them for more than a day yet, so I don’t know how well they work.
The products aren’t tested on animals which is a huge plus for me.
My waxer’s name is Elizabeth. She was friendly, informative, and thorough. I’ll be back here for sure.
If it’s your first time waxing at a European wax center, you get your first service half off.
The pricing is very reasonable for the type and quality service I received.
I’ve paid almost double the amount for a Brazilian at a spa (it was far more painful and stressful) than I paid at European wax center.

Amazing!
I have been getting Brazilians for sometime — ladies let’s not lie it does hurt.
The services I received here quick as could be 15 – 20 minutes and yes I won’t lie there was pain but think about 20 minutes or 60 minutes of pain. The gal who work on my wonderful. The girls up at the front desk sweet as could be!

Today was my first visit. I was paired with Stephanie who was amazing. What a great first time experience! She explained every step and procedure and made me feel very comfortable I am hooked! I even purchased a package and i definitely looking forward to more great waxes!
It was very clean and professional! I recommend it to everyone!

I have to be more diligent with writing reviews.
So I just waxed with Sierra! First time at this location. I was running late. They have a 9 minute late policy but if you call to let them know, they are pretty good about bumping down your appointment. So my 9 AM appointment became a 9:15 appointment with ease.
So when I called to book the appointment, I asked, «who is the best/​most requested waxer» and the receptionist said all the waxers have been there since the center opened a year ago. I didn’t have a choice in the matter lol. I went along with the flow. I did ask for this infamous Natasha, but she doesn’t work here apparently. I’m going to ask Sierra next time!
Anyway, Sierra was great and through.
But a word of the wise, they mean business. You get into the wax room and they tell you to undress from the waist down while the waxer is in the room. So do all your prep BEFORE you end up in the room.
Check out is easy.
You can book waxes online for 25 points (whatever).
The receptionists try to sell wax packages (leave me alone).
But it’s all good. They’re a wax chain for a reason ;)

I booked an appointment with Natasha, because I heard raving reviews on Unilocal about how great she is. And she didn’t disappoint!
As a first time customer, I received 50% off my first brazilian! Score for European Wax Center on their enticing specials!
I was kind of nervous when I first entered, because I was expecting a harsh Russian woman (darn you, TV shows!). But she was so great! She was conversive throughout the entire session (only 15 minutes long!), and she had a couple of great differences I noticed, amongst other esthiticians I’ve been to:
— she employs a «breathing technique» that helps to lessen the pain by about 30% (for me it was kind of 20−25%, but I was probably doing it wrong)
— she talks you through the entire 4-​step process: (1) a solution on a cotton pad to remove any dead skin cells, (2) a oil solution on a cotton pad to create a barrier between the skin and wax, [and i’m probably getting the next two steps wrong, but.] (3) application of the wax, and (4) the breathing technique to remove the wax
— she uses a black color type of wax, that is applied on and hardens after a few minutes! I’ve been to a few wax bars, and this is the first that I’ve seen that doesn’t use that wax-​then-​strip-​technique. So she doesn’t use an additional strip at all! COooOooolll
The 15 minutes I was with Natasha, she completely put me at ease and kept chatting and it wasn’t awkward at all… even though the only other person to see me full frontal is my boyfriend. My only complaint would be that I found several stray hairs when I got home. But I’ve always had a couple stray hairs when I do waxing anywhere, maybe it’s just me? O_​o
Would definitely recommend! At least try it, since they have such a great deal for first-​time customers.
TIP: Parking in the back, at the Pavillions lot! Starbucks is 2 shops down, just in case you arrive early with nothing to do.