PetSmart

My husband and I were just there looking for food for our new puppy. Given that this is our first time having a dog we had TONS! of questions. We came across one of the employees Doug who was very helpful. He took his time to answer all of our beginner doggy parents questions. It was truly helpful to speak with someone that knew what they were taking about and not annoyed by all our questions. He even walked over to check out with us as he continued to answer our questions. Would recommend asking for him for dog questions.

While I am a huge castle rock petsmart fan, I stopped by on my way home one day. This location has a wide selection of treats and goodies perfect for what I was looking for!

Just popping by for a look, as i’ve never been to a PetSmart before. Was just what I expected of a place like that.

Amazing staff! very friendly and my dogs love them!!!

A couple years ago I took my dog here for grooming. The groomer cut my dog with the clippers. They dropped the dog off at the Cottonwood emergency pet hospital & left, THEN called me and told me to go meet my dog there. They did not stay with the dog! My dog needed 14 stitches. Not qualified groomers, you’ve been warned! This employee was not fired. The store manager said, «it was an unusual occurrence & sorry for your inconvenience». The dogs leg got infected from the dirty clippers, and he walks with a limp for the rest of his life.

I have to agree with other posts — PetSmart is a notch above PetCo. I found the staff very helpful and I only needed 10 crickets for Wizard the Lizard. The gal who helped me was very informed and gave me a short education on worms. I don’t remember asking for it, but found it unbelievably interesting nonetheless.
Their prices are a bit high on specialty items, like rawhide and antler chews, but everything else seems in line with other stores. Again, I go in and spend $ 1.40 every week for crickets, but am treated like I spend a hundred. I also like the fact they help relocate cats and dogs to good homes.

6 week Intermediate boot camp: our 8 year old American Bulldog loved Mindy the trainer. The Intermediate class taught him commands such as Leave it, Wait, and Park it Etc. Mindy gives you a worksheet and you have to reinforce the commands every week so the result really depends on your effort. I recommend the class overall because it gives you the knowledge for continuous training even after the course.
$ 109 for 6 classes is worth it, PetSmart also do individual sessions for a higher rate. For extreme behavior issues, go in and talk with Mindy and she can at least give you recommendations for other dog trainers around the area.

Typical PetsMart prices and selection. But the service here is top notch. I always feel taken care of and that my business is appreciated. They always have what I need in stock. And they have wonderful adoption programs for both cats and dogs.

Need dog stuff? This is the place. The staff is friendly and the dogs that come into this place are pretty much all well behaved from what I’ve seen. They’ve got plenty of selection for all your pets needs.

Clean and relatively pet-​smell free. Friendly staff, and they have a decent selection of basically everything you could be looking for. They have on-​site pet grooming and they’re usually busy so that tells me people are happy with that service.
The prices on food are good, but on everything else like travel totes, scratching posts, bedding and litter boxes it’s out of control. $ 50 to $ 150 for a scratching post? $ 35 for a basic plastic litter bin? I think Home Depot will sell one to me for $ 5.

For some reason, I like PetSmart better than Petco and this store is an example of why. Everyone is just so interactive. If I’m looking to venture into new territory with my animals, everyone is there to help, including patrons. You can tell the staff here just adore animals and they are eager to interact with them and talk to you about them.
It’s still a little overwhelming for us since there is so many options and so much space to explore but we’ll get acclimated to that.
Thanks, PetSmart!

I have taken my dog, Abi, here twice and both times she has come out looking like a new woman… dog… whatever! Teresa was her groomer both times and was very gentle with Abi. Abi is not a fan of the nail cutting and other places/​groomers I have taken her to clip her nails but have left them jagged. Teresa made sure her nails were not cracked and were filed smooth. Abi is a English Springer Spaniel and her cut was perfect.
My experience here has been great and would highly recommend Teresa as a groomer for your dog.

The staff here is friendly, and the store is clean. This is not a full-​sized Petsmart (I think is is about ²⁄₃), but it seems to have all the amenities. Parking ample, except immediately adjacent to the entrance. There are only four spots that are convenient for loading/​unloading dogs, etc. The other spots are okay, but you then have to cross the parking lot driving area. Good selection. The prices seem a bit high to me, but are probably typical for this type of business.

I visit this location regularly and find the staff to be super helpful and knowledgeable about the food and pet care products there. My puppy and I are in week three of basic obedience training with Mindy Ricker. I recommend getting her for your teachers. she’s completely awesome with dogs.

I like this Pet Smart — it’s always clean and the staff is always friendly.
they keep things in the same spot — only rearranging the items every-​so-​often. Which is something that I like. There are times when I just want to run in, grab something and get out. Knowing where things are allows me to do this.
They offer a nice selection of collars at very reasonable prices.

At first this was the only place I’d take my dog for grooming. Yes they do an ok job, but there were things about them that made me go elsewhere.
They don’t treat you with great customer service, but good enough. When you take your dog in, you can hear other dogs barking because they will put your dog in a metal crate stacked on top of each other (like in a vet overnight stay of sorts), until he/​she is ready to be groomed. I’ve had some excellent groomers while there, but then they left and it went downhill from there. I have told them numerous times to never do his nail as he doesn’t like it, so what do they do? They try to do his nails, he gets upset and they muzzle him. I was told that they muzzled him when I came to pick him up because he wouldn’t allow them to do his nails. Ok, so if you read the notes in his file, you will see that it says *absolutely do not do his nails*. They clipped his nails too short because of this, they somehow nicked his nose, I guess while cutting around his eyes. And I think he was extremely happy to be out of there. So nope, wouldn’t go here and wouldn’t recommend.