Dover Saddlery

This was the highlight of my daughter Abby’s trip to Colorado! We are all the way from Elk Grove, California and let me say this is one of the BEST customer experiences ever! Both Brooke and Jessica went above and beyond to help my daughter find the perfect dressage coat. They had her try on several sizes and even checked on line to insure the perfect fit and the perfect price! These ladies are amazing! It is because of employees like Brooke and Jessica that I will forever be a Dover customer and fan!

Stopped into the Dover Saddlery in Parker CO while on a horse shopping trip with my trainer. We had an amazing time! We don’t have a Dover where we live so this was a great experience for us! The staff was very helpful with fitting Sam Shield helmets and sizing me into new show boots! Some much to look at, like a kid in a candy shop! Great staff, awesome customer service. I will defiantly come back on my next trip to the Denver area. Thanks tons and keep up the good work.

Really helpful employees. A great store.

Found some nice quality barn supplies here for competitive prices. Great little store and nice people.

Oh my gosh, i can’t believe i have lived here for 2 years and did not realize Dover had a store in Parker! I have ordered online from them for years and had never been in one of their stores. The store is lovely and the girls working there were so helpful. The prices are reasonable and it was a treat to be able to try on boots instead of having to guess at sizes when ordering.
Katie helped fit my daughter in tall boots today who is apparently a hard fit. She must have tried on the whole store! Katie found the perfect pair (with just a little growing room, and my daughter is so happy to be going to Finals in her «big girl boots»!

Great store! friendly staff. I thought this store would be really expensive, but the prices are great and they have sales frequently.

I can honestly say I haven’t been to too many tack and saddlery stores, but compared to the ones I have been to, I believe this has to be the best! When you first arrive at the store, you find a very nice and elaborately decorated entry way. All items in the entryway are for sale, but you can’t really tell. They look like decorations. Once you enter the store, there seems to be everything and anything you can think of relating to horses and horseback riding. From toys for the kids to saddles and tack, this store has it all! Everything in the store you could probably purchase at their online website, but going to the actual store was way more satisfying for me than looking at pictures of the product online. Prices at the store are comparable if not better than other items you can find online, so if you are in the area, you may as well shop here for your horse stuff! The sales people at this store are also super friendly and helpful, which is always a plus. When in the area again, we will probably stop by, even if we don’t need something!

Wow, talk about horrible customer service! I went in the other day with a group of girls and really had a bad experience. 1) We were never greeted at the door. 2) At no time did anyone offer to help find something for me. 3) when I returned some items to get the same items but a bigger size at the register, the older woman with short blonde hair acted so put out to have to work. When I did try to do the straight exchanges, the price of the gloves I was exchanging went up in price substantially… hmm. when I asked her why that was she had no answer just looked at me like I was crazy. After standing there for 20 minutes while she ran the products back through the system, this same woman did not acknowledge other patrons in the store who were patiently waiting for assistance. 4) By the time the girls and I had left we realized that we never got the discount for spending 70 dollars (which we then were rudely told that we didnt get it because we didnt ask for it). By this time you could tell the older woman was pissed, so while my friends tried to get their discount I was so over it that I left.
Needless to say we get back in the car and all the other ladies in the car had the same complaint against the SAME woman. They told me whenever they go to Dover they just try to steer clear of her because she is always rude and never helpful.
Moral of the story… order online! Don’t make the mistake of driving 45 minutes to Parker to get treated like crap while you spend hundreds of dollars in their store.