20 Mile Orthodontics P C

Awesome practice! My son just completed his treatment. Clean, friendly and great experience every time we went in. My son loves the video games & TVs too :)
Highly recommend Dr. Struhs to friends and family!!!

This is the worst Ortho I have ever been to. The staff is rude in attitude and does not care for the patients concerns. Was paying all of my payments on time and even paid an extra fee and they would not give me new trays for my Invisalign. I live out of the state and had started the process here so unfortunately I have to finish. The only nice people there was one Hygienist and the Receptionist with Blonde hair.

Keep scrolling to the next orthodontist. This place has one orthodontist that is great and one that is terrible. He has horrible chair-​side manners! He doesn’t even say hello to the patients or their parents. Secondly, the scheduling is painful, at best. Three different times they had our appointment day/​time written wrong. This causes chaos for busy families with kids in middle school. Dr Nielsen is a wonderful and kind doctor. I sure wish he would move away from this place!

Do NOT go here. This facility does not listen to patient concerns, and certainly didn’t care about my concern when I voiced by metal brackets about my back molars had been on a long time and perhaps needed to be cleaned. I was in braces for almost 5 years, and come to find out — 20 Mile should has listened when I said I wanted a deep clean and to get the brackets off for this reason. Without hesitation, they told me all would be fine — but NO, turned out I needed root canals in the 2 teeth they carelessly neglected. I was only 16 at the time, terrible experience at 20 Mile, just terrible.

My teen son just completed braces within 19 months and we were originally told 22 months. He had excellent care and his teeth are beautiful! The staff is helpful and knowledgeable. The office is very clean. They have TVs at each chair so your child (or yourself) stays occupied while they exam the teeth/​braces. They give tokens for good compliance with daily cleaning, maintenance, rubber band use that the kids can collect and turn in for gift cards to retail stores. We never had to wait more than 5 minutes to be seen. They always got us in and out very quickly. When he got his braces removed they gave him a big «goodie bag» full of treats and candy/​gum that he couldn’t eat while he was in braces.