The worse place ever! The Manager is rude so bad i didn’t Get her name! I paid For a toy(cash) My son didn’t want it he want something else and when trying to get The diference of My money Back i was told that i have to Get another shitty toy from their stupid shop! End up Paying $ 20 For something i can Buy at The dollar store! Place is dirty and disgusting! Do not go to this place is a waste of money and time! ! Crappy ass place!
Camille M.
Classificação do local: 1 Rutherford, NJ
Any store/company is a reflection of management. The store was extremely dirty and trashed. 30% of the machines/games were out of service. The other 30% were damaged. The ticket machines ate up several of our tickets and half of them were damaged or off. When we went to the store to get the prizes, there was only one person, we waited for 10 minutes and when the manager came to help he took another group of clients and when we told him we were next his response was: «Well, I’m here until 11pm, so I am in no hurry!» Rude. Non-professional. Reflection of the store.
Mark S.
Classificação do local: 1 Allendale, NJ
Horrible place. So poorly run. Filthy. Even the person playing chuckie cheese did so with as little enthusiasm as a non-comatised human being can have. The Girl Who checks you in as you enter looks like she’d rather be any place else in the world. Three quarters of the dining tables were dirty with the last diners garbage because the Lazy employees don’t care. The manager is just too stupid to get them to do the right thing.
Marianna G.
Classificação do local: 3 Elmwood Park, NJ
Great place for kids, ok food, get a coupon before you go and you’d get a sweeter deal on tokens, also every hour Chuck gives free tickets for the kids and encourages them to dance along. It’s a few hours well spent. Seeing them smile is all I care about.
Adam v.
Classificação do local: 1 Manhattan, NY
Every time I take my kids there I feel you need to steam clean and sanitize everyone of them, it is just filthy . Somebody also pick up the glove and feed people with healthy food and not the garbage they sell there.
Reem I.
Classificação do local: 5 Clifton, NJ
Any kid’s dream. I personally come for the salad bar as my brother plays! The service here is exceptional! Friendliest and most helpful Chuck e cheese staff ever!
Elle H.
Classificação do local: 2 Plainfield, NJ
horrible place. i left a bag with 50 dollars worth of tokens plus a ticket worth 500 tickets in this bag. i know for a fact i left it on the counter. when i called to be helped the female dismissed me and basically told me its my responsibility. all i wanted was for them to make an effort to try and find it.
Joseph B.
Classificação do local: 2 New Milford, NJ
Pros: the kids love this place, it’s inexpensive to play the games, and I even have fun. Cons: dirty conditions, for example there was urine inside one of the tunnels that the kids crawl through, and also the food is horrible. Make sure to eat before you go and put«play» clothes on the kids and you’ll be okay.
Ayman B.
Classificação do local: 1 Hoboken, NJ
Went searching for this place with my 2 kids all excited and after 30 minutes driving in circles we finally realized it’s out of business. What a disappointment that was. We had to drive about 30 more minutes to the one in north Bergen. It was ok the kids played almost all the games. I think the franchise company should report that this location is closed for good so nobody else get disappointed. I saw all the bad reviews here on Unilocal and I thought may be I got lucky.
Tazo B.
Classificação do local: 5 East Rutherford, NJ
HELLOPEOPLEIT’S CHUCK E CHEESE. What do you expect? We all know the food sucks and employees aren’t usually the quickest and it’s like a zoo with all them kids. Maybe you need to revisit the old chuck e cheese from your childhood or the ones in Union or No Bergen. The place is only a few years old so more than 95% of the games are in working order. Of course the place can get dirty and really germy. hundreds of kids visit that place daily. Im sure they clean up when the place is empty. As if your own child doesn’t contribute to the wear and tear of the facility. The staff was helpful and didn’t give attitude when my kid jammed the ticket machine. Get the coupon for 100 tokens for $ 20. It took us HOURS to use it all up. It’s a cheap afternoon to make your kids extremely happy and why deny them the chuck e cheese childhood memory? And the hand stamp. Its a good concept albeit people sneak past. Once again… HELLOPEOPLEIT’S CHUCK E CHEESE. you still need to keep an eye on your children. if they go a’runnin you should go a’following.
Angela V.
Classificação do local: 2 North Arlington, NJ
It’s clean but every machine gives 4 tickets so it’s not entirely worth it. I went to a Chuck E Cheese in NY and It was fair; When a kid got a bonus, they actually got extra tickets. Here though, the place is horrible.
Heath H.
Classificação do local: 3 Suffern, NY
This is the first and only Chuck E Cheese that I’ve been in but it wasn’t as bad as I was expecting. We went there for a birthday party the other day and it was cleaner than I thought it would be. The pizza was okay as well. I would suggest bringing ear plugs. The combination of kids/video games gets pretty loud.
Nicole P.
Classificação do local: 1 Lodi, NJ
So we decided to take our 15 month to chuck e cheese on a Sunday at 7 pm. I knew i’D be in for a shit show but We went anyway… We got there and I was instantly skeeved out. the place was filthy! All the tables were sticky and gross with food all over them. Garbage littered the floor and was overflowing from every garbage can in the place! We ordered a plain pizza with half chicken and got two drinks and 25 tokens for $ 20 which was a great deal since we were really only goingbto put my 15 month old on a few rides hang out for an hr or two and go home. It would have been great if the pizza wasn’t thin dry and tasteless. Not to mention that only 2 slices of the pizza had chicken on it, not half like we asked for. Then we had the two refillable sodas which is cool but was right next to the kitchen where I caught a glimpse of grossness. I actually saw an employee drop a CAKE icing down on the dirty floor and pick it up and put it on the counter where she first looked around tp see if anyone saw her do that. She saw me looking with my jaw dropped and then shut the kitchen door !!! I was in shock and walked back to my table only too see her bring that cake out a minute later!!! I was disgusted and tried to get a manager but was told he was busy… after That I just left… Gross too gross for me and my kid not going back EVER
Jason P.
Classificação do local: 4 Bronx, NY
OKay, I know Chuck E. Cheese usually gets a bad rap with of being understaffed, dirty and over crowded, but this experience was not that bad. The parking lot was pretty much filled to capacity on a Saturday afternoon at 2PM, but I’d imagine that is to be expected. We entered and our hands were stamped. I didn’t understand the logic but its actually a way to make sure all kids that come in with adults leave with those adults. This way, kids arent left behind and kids cannot leave the building without the adult they came in with. Genius idea in light in of all the horrible things you hear on the news with child abductions and stuff. The place was as expected, full of kids running around while their parents relax at their tables, but its Chuck E. Cheese’s, so what else would you expect. Despite all the people, the place didnt seem over crowded. Games were available to play after a short wait at the machine if any. All games were coin operated and most took one credit, at least the ones I played. Token machines were all over which makes life a lot easier. We only stayed for a bit and did not get to get any food, but from what I saw while seeing it on other’s tables, it looked fair. I am sure nothing extraordinary, but Im sure better than your average frozen diner food and maybe closer to Applebee’s quality. They also had cakes there for purchase i you wanted to get child a cake, and only for $ 17 or so. I was expecting a ridiculous markup, but that price wasn’t too bad. Overall a good experience. Fun, clean, and not overcrowded. Next time I’ll stick around for the food and update my review.
Ashley W.
Classificação do local: 3 Belleville, NJ
What can I say? Your typical chuck e cheese. Teeming with germs from snotty little noses and smelling like a dirty gymbag but the kids have a blast. This is my 2 year old daughter and 7 year old nieces favorite place to go. If I ask my daughter where she wants to go her answer is always chuck e cheese. Plenty of games to keep them occupied for a couple hours and exhausts them enough to go into a sleep coma on the way home. The salad bar sucks. They need to put a box of arm & hammer in the fridge or something cause everything on there tasted like it was fridge burned. The pizza is decent for chuck e cheese. This chuck e cheese only dispenses 4 tickets per game. So after spending a whole night playing their, my girls could only leave with a couple of those cheapy toys– straws, plastic bugs, etc. back in my day, I used to leave with enough tickets to get the big toys. It’s not my favorite place in the world. It’s loud, stinky, and infested with little screaming brats but my daughter has a blast and that’s all that matters.
Demo K.
Classificação do local: 4 Astoria, NY
great place for the kids to come unwinde, where you dont have to worry about anything breaking or drinks spilling. lol. unfortunately the germs that float around, can be anything but sanitary. either way, i would still go back. the pizza and finger foods are horrible.
Rick G.
Classificação do local: 1 Newton, NC
This place is horrible!!! 3 registers available but only cashier serving customers on a Sunday… the management clearly does not care. The employees act worse then government employees. People waiting in the cold with little children. Manager acts like he is the great and powerful OZ… Dont waste your time here. Its absolutely ridiculous how poorly they manage this establishment.
Dan C.
Classificação do local: 2 Clifton, NJ
I haven’t been to a Chuck E. Cheese since I was 10, so closing in on 3 decades. I know the gist of place: games for kids, pizza, etc. My wife and I went by today with our 14-month old son, hoping to find a nice safe place for him to expend some energy on a cold day. Unfortunately, the«safe» part is at issue. We arrived, and had our hands all stamped, presumably to ensure that we leave with the child we came in with, and so that no one leaves with a child they shouldn’t be leaving with. We entered the restaurant, looked around a bit, and as could be expected, the place was overwhelmingly busy on a Sunday afternoon. Kids everywhere, tables and booths all taken or «reserved». We were happy to see that the kitchen seemed to be pumping out food in a timely fashion, and the place was clean enough that we didn’t get nervous about our son falling onto, or crawling around on, the floor. We let our son run around a bit, but too many tables/booths were being held with jackets and backpacks, while not being used for eating. The heavy stream of simultaneous birthday parties also limited our seating options, so we decided to leave and try the Wayne location in the hope it was a little less crowded. Upon getting to the front gate, the girl who stamped our hands was dealing with a full line of people trying to enter. I don’t know if she didn’t notice us, or was too busy to check our handstamps, but we were able to leave the restaurant without our handstamps being checked. We weren’t stopped, asked to wait, slowed, or detained in any way whatsoever. We were able to leave the restaurant, carrying a toddler, without any verification taking place that it was actually our child. If you have a system in place(hand stamps upon entering) to ensure that children are not abducted from your establishment, but that process is not enforced, then there is a serious problem. If the girl was too busy handling checkins to monitor checkouts then, at the very least, you need someone else to handle the job. The process is useless unless it is enforced, and the fact that we were able to leave without any verification whatsoever is troubling, to say the least.
Thomas K.
Classificação do local: 4 Rutherford, NJ
Good times here to spend with our niece who’s five. Admittedly, we had fun, too! Single token for every game, ride, or activity. Decent pizza and an AYCE salad bar was lunch… satisfying. It gets rowdy after noon, so be prepared!
Jeff S.
Classificação do local: 1 Bucks County, PA
This is one of those rare places that makes me want to commit suicide. My chick was absolutely starving and on the verge of passing out when we got to the Paramus Macy’s. She had skipped lunch and by the time we arrived, she said she couldn’t go on, not one more inch, to search for food. Unfortunately, the only food option within an inch of Macy’s was this Chuck E. Cheese’s. So, despite my stiff resistance, we wound up going in. This place is so bad, it actually gives me a headache to think about it. When you walk in, you are hit with a noxious combination of screaming children, über loud video games, and crappy food stank. I was immediately woozy and wanted to run far, far away, but my girl soldiered on and headed for the salad bar, while I found a booth to collapse into. The food, as you may imagine, was unremarkable. There were some fresh veggies, but also a lot of gross mayo based salads, and some canned stuff like beets and beans all snug in tiny buckets under very fancy sneeze guard. It was also $ 9 which is a pretty bad value considering what you get and where you are. I don’t know how anyone spends more than 2 minutes in here. Everything is just unbearable.