Fix Auto Paramount

First of all, thank you Fellow Unilocalers for posting your reviews. I went based on the reviews and decided to take my car for auto body repairs after being rear ended on the freeway. This place not answered all my questions they also helped me out every step of the way dealing with the insurance. The insurance Fred Loya who was responsible to repair the damages, was a nightmare! The adjuster is rude, unprofessional and much more… My car was dropped off on a Tuesday and ready by Thursday however I was not able to pick up my car THANKS to the insurance not sending payment! Oscar was taking care of contacting the adjuster and he did a great job. Stephanie also did a great job, good customer services. I picked my car today and it looks great as if nothing ever happened :) Thank you once again Fix Auto Paramount!

Great customer service, professional staff and awesome work results. Been here a few time to have my car fixed, and Fix Auto had been consistent with their commitment to excellence service and repair. I wanted to thank Chris and the team and to Mr. Pete, kudos to everyone!

The service I received here has been impeccable. I brought my car in yesterday because a lady hit it while I was inside my job so my rear fender had to be repaired. The estimated time for it to be done was 3 days, it actually ended up being ready today (MAJOR plus because I hated the Jetta Hertz gave me lol) everyone here has been so friendly and the service #expeditious! Hopefully I don’t have to return but in the event that I would have to, I wouldn’t be hesitant at all!

I had the best experience with Fix Auto. They helped me out a lot, they got me a car rental right away. Always updating me about the status of my car repair. Got my car back in a bout 1 week and a half. My car was sparkly clean when I got it back. I’m so happy with they’re services I would definitely recommend them to anyone. thank you!!!

Took my 352z after some lady back into me. Everyone was super nice and ask me if I as ok after my accident. I drop my car off there and got it back ahead of schedule. they detailed and wash my car after I got it back. they have an awesome staff I left completely satisfied.

I had my vehicled repaired at this shop and I must say I was completely satisfied. Tony was awesome and kept me well informed from begining to the end. I will definitely recommend this shop to my family and friends. Thank you Fix Auto for doing an outstanding job on my vehicle!

1÷11÷2014
Latisha B.
0 friends 1 review
I had my car repaired at this shop. The customer service was excellent. Tony was in constant communications with me and made the process very smooth! I will recommend this body shop to everyone!!! Excellent, excellent, excellent!

I had my car repaired at this shop. The customer service was excellent. Tony was in constant communications with me and made the process very smooth! I will recommend this body shop to everyone!!! Excellent, excellent, excellent!

Myself and my husband went to Fix Auto Paramount because I needed someone to give me a fair estimate on repairs to my bumper due to an accident. The owner Peter Bakhtar came out of his office personally to give me a quote. I also inquired about an additional repair in which he also gave me the best price than all of the other shops I had checked. I was pleased.
On Monday November 18, 2013 I was ready to get the work complete. They actually dealt with the insurance company that authorized the work which made it even more convenient. The customer service was awesome from the Office Administrator April Alfaro to the service advisor Tony Maldonado. She was together! When I arrived she greeted me and my husband with a smile and had all of my paperwork put together and ready to go. I appreciate not having to wait long because I had to go to work. Mr. Bakhtar even went to get donuts. It was early so that was a nice breakfast. They also had piping hot coffee for those who like coffee. Then the service advisor Tony came to greet us and explained EVERYTHING that needed to be repaired. He was pleasant and had a good sense of humor. Even after leaving, he called to follow-​up to let me know all the damage that was found and the final estimate. He made myself and my husband feel welcome. We left there with a smile. I am giving them a glowing recommendation. He went over and beyond when it comes to customer service. If he was a waiter, I would have tipped him BIG.
Thanks Fix Auto Paramount for exceptional service.
Donna Nealy,
Carson, CA