Taco Bueno

There are times I crave refried beans, good fresh refried beans. I’ve had good ones from Taco Bueno in the past. I’ve learned which locations to avoid and which to purchase from. I stopped at one that has been consistently good.
Sadly they missed on several points. The beans did not have the usual sweetness that is unique to good refried beans and these beans had been on the steam table for quite some time. Also as I drove home I discovered that part of my order was missing and had to drive back to get it. I received a casual «sorry bout that». I was pissed about having to return to pick up the missing food so I reached out to corporate. I received an email that felt about as sincere as the «sorry bout that». I don’t expect miracles from fast food. For a company who’s marketing enlists the use of «fresh» like TB does and paints a picture of caring people they fell way short. Just another hyped out company peddling stuff, that’s Taco Bueno these days.
So if you read this review and know of GOOD refried beans somewhere (beans made with lard and salt, no seasoning) please message me, I will be very appreciative and sure as hell NOT going back to Bueno.

15 minutes since ordering and still don’t have our tacos! Never had this happen and I’ve been a customer since 1967!!!

We have been in the drive thru for more than 40 minutes. We are still waiting. Unbelievable.

I love tex-​mex. I love Taco Bueno. But this place is just not my favorite. I keep trying, and keep hoping. But in general, there are better places close by.
I think it is the staff more than anything. It just seems like we are interrupting them.
But the food is ok. And the place is generally clean.
I will keep coming back if I am in the area, I just hope it will be great. I hope it will be fun, … I hope.

I went through the drive in and ordered 6 hard tacos.
Pros: friendly service, nice sized tacos, tacos were well filled, taco shells were nice and crunchy, lettuce and tomato in the taco was fresh.
Cons: I asked for hot sauce with my tacos. Sauce was milder than any taco sauce I’ve had. In several of the bites I took there was a burnt beef taste. No real flavor in the taco beef.
I love spicy food so I was very disappointed in both the beef in the taco and the «hot» sauce that they gave me. I will not be going back.

I would like to say this company steals from you regularly; however if you go in, order food, and get home without the food you ordered then fool you twice. You call to complain, the «manager» is always apologetic, willing to remake your order if you’ll come back immediately, or willing for a manager to remake your order within the same week to ensure 100% accuracy. So the lesson here is two-​fold 1) you are not entitled to 100% accuracy the first time you order despite paying the accurate amount of money they require for your order; and 2) if you experience the same problem more than once with the same business and continue to patronize it then perhaps you are the problem and as much to blame because you continually are willing to pay and accept inferior quality.