Hewett Tire & Auto Center

Everyone was super helpful. I was in a panic when I found sonething sticking out if my tire. they plugged it and also gave advice on my tires. First time I have used this company and I will definitely be going to them again for my car needs.

The people who work here are really good. Especially the older fella, I think his name’s Billy. Actually even the mechanic people I talked to were really good too.
And their prices were REALLY good. I did a lot of shopping and they beat everyone’s prices for the tires I bought.
BUT…
There was an issue about getting all 4 of my tires at one time, and nobody told me. I went to pick up my car and there were only 2 tires changed… I kinda felt that was something they should have told me before doing any work, so I ended up having to catch rides twice, and spend two lunch hours getting my car.
Also they don’t use paper mats on the floor or seats. So the first day I picked it up the floor mats looked like they were trying to degrease their boots and clean their soles out by stomping on my floorboard as hard as possible. And the drivers seat was dirty. And there was an old cigarette butt on my floor boards. I was assured that nobody smoked in my car, and that it was probably stuck in the guys boot and fell out in my car. I’ve never been to a shop that didn’t use paper mats, or vacuum the floors before returning the car. Needless to say I got home and completely detailed the car… only to have dirty floor mats a couple of days later when I picked the car up from getting the rest of my tires on. While I was cleaning the car out, I noticed where all the stomping on my floor mats were, there’s apart where the carpeting is gone, like they actually ground their feet hard enough to strip the fibers off of a spot on the floor mat.
I also found it a bit odd that they don’t clean/​shine the tires when they put them on… the new tires were actually dirtier than my old tires when I picked up the car, It wasn’t a big deal, but it was just odd that something so simple that really makes a big difference wasn’t done.
Maybe I’ve just always been spoiled by the other shops I’ve been to.
So while there was a lot of issues, the actual people there are really nice, and they have really good prices, you’ll just want to put your own covers down on your seats and floor mats… or go right before you buy those new floor mats you’ve been thinking about getting.

Great service. Very reasonable costs and quick servicd.