Stanford Taxi Service

For the next couple of weeks, I am in need of a car service (like a taxi on call). As it turns out, this is terribly hard to come by in this area.
I need the occasional ride and Zip Car isn’t near enough to where live. Although their website states that they offer a car service, I will NOT be using Stanford Taxi Service. And, they’ve now accused me of corporate espionage for wanting to get a quote or a basis for comparison.
Here’s why (actual conversation):
ME: I can’t get any quotes on their website. I should call… [Phone: Ring, ring]
Stanford Taxi Service (STS): [answer phone, noise of chewing, faint noise of woman talking in the background and rustling sounds]
ME: Hello? Is someone there? Hello?
STS: [faint yelling then long pause] Hi, what do you want?
ME: Um, hello? Is this Stanford Taxi Service?
STS: Yes.
ME: Ok, well I’m in need of a car service for the next couple of weeks. There will be 2 – 3 x week that I need rides to different places, I most often go to Sunnyvale, Mountain View, Palo Alto or up to San Francisco. There isn’t anything on the website for quotes. I was hoping to get a quote and put a car service on contract.
STS: Where do you need to go?
ME: It will vary, but I will need a car service for the next 3 weeks to get around and I wanted to have a known entity to call. Are prices based on time or mile? I was hoping to get a quote so I could make a decision.
STS: Is this a company? Who are you calling? All of that is based upon distance and time.
ME: I’m sorry, what? This is Stanford Taxi Service, right? Is there something that I can submit to get a quote?
STS: Yes, but you can get all that from our website.
ME: No… actually you can’t…there wasn’t any quote information and I wanted to get a quote to make a decision to have one particular company to use.
STS: Are you a company? Are you another taxi company?
ME: No, I will just need a few rides and was hoping to secure a company in advance. I have a large amount afforded for this… but, I think I got just got all the information I needed.