Stanford Family Practice

Am so glad to be back in the Stanford medical system — PCP is Dr Wendy Cesares — excellent physician who actually takes time to look at you as well as the chart — and offer thoughtful recommendations, not just the drug of the month. The staff is excellent, nurses are on top of patient care both in the office and follow up. Plus it’s all tied into other wonders of Stanford medical care. While we have moved to Contra Costa County, it’s worth the hike to go back for checkups and care. Highly recommend

This review is for Dr. Jimmy Chen. My mom’s very happy with his treatment and manner during her visit with him. She has lots of issues, his diagnosis is helpful and ensuring. The fact that he go extra mile to find appropriate reference for her made her feel very grateful. He cares his patient with good intention.

Love my doctor Eva Weinlander she’s so nice and smart so luck having her has my doctor.

This review is for Dr. Jimmy Chen and his staff at Stanford Family Medicine.
We go to Dr. Jimmy Chen with our baby girl since she was a newborn, she’s now 7 months old. Dr. Chen is absolutely amazing. He’s incredibly knowledgeable, very patient, cares about our well-​being as a whole. He’s asking us about how she sleeps, gives us advice on how to make sure she develops means to soothe herself independently. She’s had a couple of problems and Dr. Chen has been the only one to provide us with a complete, logical explanation that would ease any anxiety we have. I also love that he doesn’t stick for all written rules when they might not apply, for example I had trouble breastfeeding and he supported me when I finally could not continue pumping anymore at 4.5 months, though originally encouraged me pretty strongly to aim for 6 months. Also we introduced our baby to solids at around 4.5 months as she was showing signs she was ready. He always checks his emails, even when he was away abroad he emailed and made sure someone responds to our messages.
Dr. Chen’s staff has been incredibly helpful and responsive every time. His nurse Bernadette is sooo kind and helpful every time we call. They usually call us back within half an hour. His NP has also been super nice and responsive. They’re always on time and so very nice.
Dr. Chen usually has students. I actually find that they enhance the visit. They are very thorough and always a pleasure to meet.
The other staff at Stanford Family Practice are all very nice and good as well, but there’s no one there like Dr. Chen! When he’s not available, I truly miss him.

I have seen many doctors that don’t seem knowledgeable or care very much about patients, and that is not at all the case at Stanford Family Practice. All of the doctors I have seen have been smart and very kind, and I always leave feeling better. They are quick to schedule you for an appointment, usually within a week, or you can call at 8am sharp to get a same-​day appointment, which I actually did today. Called at 8am and got a 10am appointment.
They recently moved to Portola Valley so be sure to search the new address, but the facility is very nice and the setting is tranquil. Parking is easy, no traffic, this is what I like to see when I’m going to a doctor’s office. It shouldn’t be more stressful than it already is!
I can’t say enough positive things about this practice. I have been a patient here for 22 years, and I have no plans to switch.

I absolutely love this practice. I highly recommend Dr. Tracy Rydel. She is the epitome of what healthcare should be. The nurses that support he are great as well. Dr. Rydel’s care and treatment have made such a difference. She actually listens, even better — she hears her patients. I can not say enough about her. She has treated me since 2010. She came highly recommended by Stanford’s hospital staff, I’ve never been disappointed.

First, I want to correct something another reviewer said. He said it takes months to get an appointment. In the fifteen years I’ve been going there, I’ve almost always gotten an appointment within a week. Even better is that they recently started offering same-​day appointments. You only have to make an appointment if there’s one specific doctor you Just call first thing in the morning and you’ll likely get in that day.
Both Dr. Richard Lee (who sadly is no longer there) and now Dr. Crump have given me first-​class treatment. I’ve always been treated well there. When was very open to alternative therapy for getting my blood pressure down. Thanks to his guidance and openness, I’m now off my hypertension medication completely!
But the appointment that stood out most for me was when I fell and was in insane amounts of ankle pain. Dr. Crump examined it and said that it was at worst a hairline fracture. I asked if he should x-​ray it. His response put a smile on my face. He said, «We could do an x-​ray, but the treatment would be the same.» In today’s broken fee-​for-​service medical industry, it was refreshing to have a doctor who wasn’t suggesting unnecessary procedures to get paid more by insurance companies.
In short, I’ve always gotten first-​class treatment from Stanford Family Practice and will be going there as long as possible.

My work insurance changed and I’ve recently switched to Kaiser. My experience so far with Kaiser has made me realize how poorly I was served by Stanford Family Practice.
First thing you need to know – it will take months – yes, literally months – to get an appointment. When I reacted in disbelief, I was told unapologetically «Stanford in a teaching facility our doctors are only in a couple of days a week». Seeing patients is not the priority of this center.
Second thing to know – you will get mysteriously charged additional copays months after your appointment. It turns out that the doctors do not charge copay by appointment, but by «topic». When I questioned the additional copay, I was told I must have asked the doctor a question unrelated to what my appointment was schedule for so each additional question can be charged a separate copay. Are you kidding me?
Finally, and most importantly, again Standford is a teaching hospital – if you require surgery, or treatment, I highly advise that you ask that the interns/​students do not work on you. I did not, and I physically paid dearly for it!