Richard Sumner Frames & Prints

Just had a strange yet highly positive experience here today.
I walked in with a dusty picture and frame, looking for some help to put it all together. I’d been quoted $ 35 for this kind of service before so I expected to pay somewhere in that ballpark. Framing I hear is a complicated and expensive thing to do.
I asked the gentleman how much the fitting service would cost and he completely ignores my question. Instead, looking incredulously at the picture (a painting my wife made for me), he asks me why my frame had glass covering the acrylic painted canvas. I shrug — I thought all paintings had some kind of protection.
Before I have the chance to ask the price again, he takes the picture from my hands, mutters something under his breath, removes the glass (and a bunch of tape I used to put it together), then disappears into the back room.
I’m standing around stunned wondering what just happened and how much he’s gonna charge me.
A few minutes pass and the man returns with my framed picture — all dust cleaned off as well, a wire installed to hang it, some protective bumpers behind the frame, and a plastic bag with the nails and attachments needed to hang this bad boy up on my wall.
I asked the man how much it would cost me and he pats me on the shoulder and tells me with his charming foreign accent not to worry about it. I was stunned!
The guy seemed like a pretty big art aficionado and it was awesome to get this kind of treatment as someone who clearly doesn’t know or understand much about the industry — I walked in to the fancy establishment looking very engineer-​y with scrappy shorts on and a free t-​shirt. He didn’t have to be this kind to me (especially because I already had my wallet in hand), but he was. And for that I give this place five stars.
Also, there was a gorgeous $ 3,000 painting there of a fork in the brush that I hope I can afford one day.