New York Nail and Spa

Located off of the Camino strip with horrible parking. I walked in, as a walk in, which they take. There were two employees, one of which, was attening to a customer. The other? Sweeping the floor (at least it’s semi sanitary).
I asked to have a basic manicure an hour before closing and the sweeping woman told me they had «other appointments» coming in and didn’t have enough staff to do the job.
UM. You’re turning away business because you don’t staff properly? Seems like a lot of loss revenue potential, if you ask me.
Save your time and money — I would rather pay half as much somewhere else than to this joint.

In LOVE.
Made a same day appointment for a mani and pedi. Arrived 20mins early and started half the process of gel removal and was abandoned until 8mins after the start of my appointment time.
The lady who did my pedi was gentle. Color application was good. Smudged the big toe while putting on slippers so she repainted. Moved to the mani area and she accidentally brushed against the same toe that was repaired. They were busy so she patched it. Result wasn’t as nice but it’s fine. Not too picky.
The owner’s daughter did my mani. Showed her a few pictures and she nailed it (excuse the pun). They didn’t have too much pre-​bottled glitter options so she took out a box full of glitter and started to mix her own. The kitty nail art turned out great.
$ 94 pre-​tip and 2.5 hours later, I left happy. Price for a regular gel mani is $ 35. Lots of options for upgrades on pedis. Decent color selection.
Might not look it but they get busy so make an appointment.

Yeji, yet again, fails to disappoint! I’ve tried a ton of nail places in Los Angeles and Orange County, but they never measure up. I always end up stopping by New York Nails whenever I’m in town and Yeji is always so nice and accommodating. Not only does she have a keen eye for detail, my nails always last for a long time. Quality nails and awesome cuticle care. A+!

This salon is a cute, clean, high quality family run salon! They are so friendly and do an amazing job!

They are amazing! Great modern nail polish choices, and they really spend the time to make sure everything turns out perfect! I wasn’t really sure about what color I wanted, and they recommended really awesome designs and top coats I would never have even known about!

First time coming here and I don’t think I will be coming back.
First of all, my pedicurist was switched because apparently the first one couldn’t do my French. She was scoffing the whole time as well– I understand you’re tired, but I am paying to have my nails done.
I saw the prices on Unilocal were listed at $ 18. I ended up heading out the door with an $ 84 bill, including tip. I went with my grandma and she got a pedicure, I got the mani/​pedi.
My second pedicurist looked annoyed because I messed up two nails on accident.
She said she couldn’t do my French on my fingernails because they were too short, which was fine.
Then she applied the white in a huge hurry because she had appointments in when I was an appointment as well.
In the end my nail polish on one of my fingernails is folded over. I am pleased with my toes, however not my hands. I wasn’t even filed because they were unorganized.
This place is definitely overpriced for what it serves.

I used to come here years ago, now under new management I will not return. I came for a gel manicure. The young lady who worked on my nails was not friendly. Everyone has bad days but still! She was rough with my hands and when I accidently moved my chair to get comfortable she gave me a dirty look. She did a great job on my nails but poor customer service here.

I am being pampered by the ladies here and just feeling so relaxed and happy. I love all the natural herb oils they use and the amazing scents. Love their service, their products and pampering me. Oh… and I happened to mention I liked the Korean soap operas on Netflix and they put it on for me. They are great!

this place is awesome. i rolled up with a friend around 6 pm on a friday and the place was empty. i settled on the reflexology pedicure and my friend the regular pedicure.
first of all, i love that they have chromecast for their clients :) we watched cloudy with a chance of meatballs 2 while we got our pedi on ahaha.
the owner was really thorough with both of us, even when she had another mani-​pedi scheduled for 8pm she didn’t rush ours, which i really appreciated since she was there alone that night. my friend is a runner and her feet were in bad shape and the lady took extra special care of her and gave her custom made oil to apply at home. ooh, and also the color she picked wasn’t working and so the owner made her pick another color and redid the paint job because she wasn’t happy with the work. that’s integrity right there.
i’m told the prices here are competitive for palo alto (i’m new to the area).
we def. waddled out of there happy and feet refreshed :)

Service here was both relaxing and professional at the same time. A great place for guys to relax, kick back, get a massage, and spend quality time together with their girl. while both getting pampered at the same time. Guys need to bring their ladies here and instead of sitting like a fool in the mall outside of Forever 21 waiting for her to try on clothes, why not come here and get the best of both worlds.

Just went for the first time and I never usually leave Unilocal reviews but I had to this time. Got a gel manicure for my birthday from Yeji and I am so amazed at how beautiful it turned out! My nails are naturally extremely short since they are so brittle and break so easily so I usually opt for fake nails but she told me she can make them look good even short and she wasn’t joking (: never getting fake nails ever again, thanks Yeji!

I am so happy with my gel manicure, it exceeded my expectations! First, the salon closed at 7:30pm but she didn’t rush and stayed until 8:50pm. Also, I asked for a cat design, and wasn’t expecting too much detail, but I was blown away! I will definitely be coming back as a regular.

I went to this small nail salon because it is just across the street from my condo (next to Hobee’s) and it was time for a change as the salon I had gone to for over ten years was failing. I got the most professional manicure and pedicure in my life. Also, a painless facial wax. I don’t remember being more pleased with the service or the price. I left very satisfied and feeling pampered. Ask for Yeji.

Really love this place. The massage chair rocks. Just what I need after a stressful work day. Best place in Palo Alto, & very economical

The manicure and pedicure were fantastic. Nails lasted a good 5 days and pedicure over a week. A little pricey but you get what you pay for.

Absolutely fantastic in every way! I loved everything about my first experience at this place this evening. The nail artist that hooked up my gel manicure today was PERFECTION! Thank you so much for everything, you definitely have a new regular!

I went with a few friends on a rainy day which is why i think it was a a little slow. My friend still called about a hour or two before to get an appointment, just in case. I got a gel manicure and was very happy with results, they looked great for two weeks which is typical for me.

I’ve been coming to this place for awhile and it has a few quirks … If you can accept quirks and know that all nail places have them– especially family owned– you will love this place and find the staff endearing!
Some basics rules–
1. Make an appointment!
2. Expect that even if you have an appointment you still might need to wait a couple mins
3. If you need get out of there at a specific time, tell them
This is THE BEST gel manicure I have received. I’ve traveled a lot and gotten $ 85 dollar gel nail manicures in NYC that last 3 – 4 days before chipping on the sides or lifting. I’ve tried OPI/​Shellac/​you name it and I’ve destroyed every gel manicure until I started coming here.
I get a gel manicure every two weeks here (only because my nails are grown out) and the manicures from here last day in and day out. They take their time to make sure you’re getting a great polish and enough time under the uv light. I literally refuse to go anywhere else because I haven’t found any place that is better.

Excellent job! Thank you ladies for your attention to detail and creating my «Minnie mouse» inspired nails!

I’m sad to have to write this review, but my recent experience just made feel it’s only fair that I have to update my review.
I booked a mani-​pedi appointment for myself and my gf on a Saturday afternoon. It was for my gf’s bday and I wanted to treat her to a nice spa day.
So we went, and the salon was full. All the ladies were busy with customers so we waited about 15 minutes before they finally asked us to sit on the spa chairs. Unfortunately, only one lady was «ready.» So they left me soaking my feet for about 15 minutes before a lady tended my feet and started cutting my toe nails. She obviously didn’t do a thorough job because she didn’t even clean the cuticles. After the cut my toe nails, she went back to tend another customer for her pedicure and I was left sitting on the spa chair with my feet soaked in the lukewarm water than soon turned to be cold water for a good 40 minutes before another (a different) lady finally finished with her customer and continues working on my pedicure.
The first lady who tended me came back to do my nails, but again, she was rushing and there was no hand massage despite the fact that they asked me to do the more expensive «spa mani-​pedi» versus the «regular mani pedi» ($ 15 price difference!).
My friend got luckier and definitely she got a lot better and more thorough treatment, which I was kinda glad because it would be double embarrassing if she didn’t enjoy her special day treatment.
So basically my friend got 30 – 40 minutes longer treatment than I did despite the fact that we both got the same treatment package AND I actually paid $ 5 extra to have them remove my callouses (sorry TMI!!!).
The boss lady was also not friendly at all. She could have apologized for the delays but nope, nothing… and they just worked on your feet like to just want to get the job done FAST. no smile at all.
The bill came to $ 108.but then later I realized they overcharged me $ 5! since the spa mani-​pedi should only cost $ 49 each plus $ 5 for my «special callouses treatment,» so the total should have been $ 103!
They advertised on their window that there should be no acrylic smell but actually there was a strong smell (I think it was from the acetone) when we entered the salon.
Anyway…I don’t think I will come back here again. I don’t like being treated like a second class citizen when I pay same prices like other customers!

I came here for a french manicure.
Perhaps Mountain View /​Palo Alto area is deprived of decent nail salons, but this place definitely does not deserve the 4.5 stars (perhaps they got all their friends and cousins to write fake reviews). I can list a million things that are terribly wrong with this place, but I’ll just list a few your Unilocalers’ convenience:
1. They spent an hour removing my gelish color AND charged $ 10 for that — every single salon I’ve been to can remove the gelish polish within 30 minutes at no charge.
2. She did not use base coat or ANYTHING and dove right into the application of french tips! I said «can you put pink or something on my base coat?» and she gave me a dirty look and grabbed some cheap shit off the shelf and lousily applied that on my nails.
3. The french tip itself was done so sloppily. My nails were long, yet the white tip was only maybe 2 mm thick, leaving a visible, awkward gap where my nail was growing out (so light could actually shine through). The tip itself was not smooth and straight either! Looks like some kid did it.
4. When she finished applying the french tips, she started blowing my nails with a fan. WHERE’S THE TOP COAT!!! Turns out that they charge $ 1 extra for top coat. Never in my entire life have i been to a nail salon that charges extra for a basic top coat!!!
5. This Korean man (probably the store owner) keeps eating his kimchi right next to the table where i was doing my nails, stinking up the whole place. Plus, he kept sucking his teeth… disgusting…
6. They tried to convince me to do my eyelash extensions at this salon because they said that the ones i have on look unnatural. Bitch please… you can’t even do a basic french tip and you want me to leave my eyelashes in your hands?!
7. I was looking at the price list, and it is $ 85 for gelish manicure. WOW… I don’t know who in the world can justify this price. Lacking any sort of skills, they can’t even do a regular manicure!
I went home and removed my nail polish. Bare nails look much better than the shit they put on my fingers.