Ermenegildo Zegna

First off: this is not your run-​of-​the-​mill men’s fashion store. This is as awesome as it gets. Styles straight from Italy, books of fabrics, in-​house tailoring, incredibly knowledgeable staff, and a huge collection considering the size of the store. This is where CEOs go to look good. This is where you go to buy a suit to get married in. The people who staff this store are not just looking to make a sale. They are looking to make long-​term clients. When you are a client, you’re treated right. When you’re some shmuck coming in with your dirty shoes to flip the ties and check the price of everything, don’t expect to get treated like a client.
The first time I came here I needed a suit for an interview. My fashion expert friend told me to go nowhere but here, so here I came. Maggie helped me out. She asked me what kind of interview it was, all the right questions. She suggested I not rush it and just buy a simple $ 100 blazer (somewhere else) before I put $ 3000 into a suit. When I had the time, of course I made sure to come back when she was there (they’re commission! and human beings!) to buy the suit for reals. She spent several hours with me trying on nearly every pair of shoes in the store and maybe half of the ties in my color preference. After a bit of tailoring (the tailor was totally awesome as well), I have a head-​turning suit that feels like silk (obviously it’s wool), and a really eye-​catching tie while still being conservative enough for my profession.
The short: highly recommended if you have the money for it and want to look the best you possibly can in a suit. And if you want a good, honest opinion that isn’t afraid to tell you to wait or go against the grain, ask for Maggie! :) She’s the bomb.

If you were ever to get a made to measure suit for your big day, this would be the place to go. That alone should tell you how special my experience at Zegna in Stanford Shopping Center was.
PRIOR TO VISITING ZEGNA:
The story begins that I rented a suit online from a tailored suit/​tux place that guarantees to deliver 1 week prior to your event. They allow alterations to their own suit that you rent at any place of your choosing so that you will be happy with the results should the initial fit not be just right.
My fiancé on the other hand purchased a brand new wedding dress at my beckon for her not to get a pre-​worn dress (long story there). When she discovered my wedding outfit was a rental, she immediately pointed out the irony that I was so particular about her buying a new dress, and yet I was ok with a rental that I would not see until a week before our wedding!
She caught me!
I decided an event like our wedding would not be something to be stingy about especially when it comes to presenting myself. I asked around the office, and a wonderful coworker of mine suggested Ermenegildo Zegna.
FIRST VISIT TO ZEGNA:
When I arrived, I was greeted kindly by a few of the people working there. I made my way straight to the back and was a little bit unsettled by how many options there were. There was a employee that was helping someone that stopped to ask me if I needed anything. He introduced himself as Phil.
Moments after helping the other customer, Phil dove straight into my rather complex situation. I needed a suit that fit my description in style and fit within 1 – 2 weeks. My timeline was tight, my demand list was long, and my standards were very high at this point. Phil and the team at Zegna did not disappoint. I found an amazing suit in the Trofeo material that completely fit the bill. They did not have the size I was looking for exactly so they had to call out to get it along with a few near sizes in case.
They took my information and sent out for the suits.
SECOND VISIT TO ZEGNA:
I received a call from the store indicating the suits had arrived, and that I could come in for a fitting.
Unfortunately my schedule and Phil’s schedule did not line up, but he left me in the very capable hands of two of his skilled colleagues, Maggie and Anna. When I arrived, they immediately set up the changing room for me with the suit, a new shirt, and even shoes in my size so that they could properly measure me for alterations.
Prior to taking measurements, they offered refreshments. They were very attentive to all the details in the fit of the suit. Every tiny bit was discussed between the two of them as they were evaluating each area of the suit and how it looked.
With measurements complete, I was due back in exactly 7 days to pick up the suit.
FITTING:
I received a call from Phil that the suit was ready for my pickup. Unfortunately again, my schedule did not allow me to make it to their store before they closed that night.
When I did make it in to the store to get it, to my surprise and pleasure, I was greeted by Anna and Maggie again!
Needless to say, the fitting went very well! Maggie gave me some excellent style advice as well regarding color selections for my shoes.
I walked out that evening with one of the most amazing suits I have ever owned. I felt like a million bucks after the way I was taken care of.
Thank you so much Anna, Maggie, and Phil for your help!

«Are you having a sale», I inquired. «Oh yes» was the reply. «All items from this point to the back of the shop are on sale. They are not marked as such, just deduct 30% from the marked price.» I picked out a shirt in the area I thoughts the clerk had indicated, priced at $ 435, and was chagrined when after an elaborate wrapping process, was presented with the shirt and a $ 435 plus tax bill. I told the clerk I thought the item was on sale, and was told that specific shirt was not. Being too embarrassed to renig on the sale, I paid the bill and departed. On reflecting back on the incident, I am wondering how many other unsuspecting customers have been sucked into this sham, facilitated by the failure of the store to mark all sale items.
Very clever, Mr. Zegna…

be careful to see the price tag before purchasing. I picked out a really cool dress shirt thinking it was going to cost $ 200 or $ 300. The material was super soft and when I put the shirt on definitely stood out and felt like no other dress shirt that I wore my entire life. It was the Couture collection of Zegna. The bill came to $ 500.00 including tax. Wow wee but I must say worth every penny.

The quality of cloth is excellent. The pieces are just beautiful. And the service is nothing but exemplary.
Peter, Serge & John have been amazing. When the store opened 2 yrs ago, I took Serge’s business card and after 2 yrs I decided to buy a shirt. He and Peter helped me pick a shirt and since then the relationship has been excellent.
I can find the same pieces at other stores but the service makes the difference and the alterations have been accurate.

Knowledgeable sales team.

I think that every men in this world should own a piece of apparel from ZEGNA.
The quality speaks for itself.
It’s very sleek, sexy and has it’s own impeccable style.
It really is expensive, but it’s worth the money, trust me!!!
The service here is a hit or miss.

Some Zegna suits and casuals looks ok, nothing really compared with Armani brands though. I don’t give a 3 star because of my opinions on the style, the inner t-​shirts are made of nylon, or some kind of synthetic polymers to give it that tight look. The material really is cheap, not really great for the skin because it traps heat and clogs the pores. Armani’s inner shirts gives it that same look, but is mixed of cotton and other synthetic materials.
I don’t see how people working here loves acting so snobby, I mean seriously, when they compare class, they are not LV or Gucci, can’t compare with Armani’s style, and can’t compare Salvatore’s shoes, so I don’t see why the associates working can’t say that they «don’t have a medium sized coat that I wanted», instead of telling me «Zegna only carries this coat in large» I wanted to tell them I have enough money to buy their entire store, but it wouldn’t make sense on a business scale, considering there is no profit involved.

Men’s clothing doesn’t get much better than Zegna. And everything is priced accordingly.

In the quest for something that would make me look half decent for an upcoming wedding, I’ve learned many fascinating things about men’s suits. One fact: Zegna is a major supplier to many of the higher end suit vendors. Armani, Kiton, Brioni, etc. if they use high end wool, it’s likely from Zegna. I kept running into this brand and after I while I learned they had their own store. So I trapsed in and told the salesman my needs. He was totally accommodating, gave me excellent advice and walked me from start to finish in what I would need. I really did like one of the suits I finally whittled it down too but in the end, Zegna makes me look a little on the boxy side (I blame my parents for my ridiculously large shoulders) and I had to go with a different brand. This however did not deter them from giving me excellent friendly service. It’s good to see vendors like this who make a specific but well crafted product

I didn’t know there was a Zegna store here in the bay until today. I strolled in with a few other friends and was quick to be judged, and not serviced, probably because I was wearing my «day off» clothes. Tsk Tsk. I had a really excited look on my face the whole time because I love the brand and proceeded to look for the so highly coveted tie I thought they would possess.
The two gentlemen chillin by the entrance barely engaged me in conversation and the older guy seemed kinda snobby. I asked him about a certain color for a tie and he just told me it’s in the back. Wow, great service douchebag. I ended up seeing the tie I wanted but didn’t wanna give them my business. I live in Sunnyvale and know that the Nordstrom in Valleyfair carries Zegna ties. Last time I checked though they were out of the one I wanted, yet I know I can shop there and still get someone to order one for me elsewhere. Zegna store, although very beautiful, have some lousy ass employees.

I walked into the Zegna store just to buy some black slacks and was blown away with their entire line. I purchased a suit, some shirts and a tie. The sales staff were extremely helpful and everything was tailored to perfection.
If you’re looking for impecable style, Zegna is the place to go!

Bought a wonderful suit on sale from the store right after the holidays. The prices, especially relative to Saks, Neimans and Wilkes Bashford were tremendous as was the quality and variety of suits and shirts on sale.
What really set the experience apart however was the service. Not only was it the best tailoring I’ve ever received for a suit, they matched shirts and ties to make the outfit come to life. They were thoughtful, low key and very professional.

Sweet Jesus, these guys are expensive. I love the line and usually look for it on the sales racks in other stores, so I was curious to see what a dedicated store would be like.
Even though it’s a small store, it still took me almost ten minutes to be assisted… there’s usually only one person working at any one time.
Loved the ties and bags, but settled on an Italian knit polo for an emergency prezzie. It was one of the least expensive things in the store, but I still had to shell out $ 185.

Opened… Opened…Opened
I did not stampede anyone and did not leave spittle on the merchandise but I have a lust driven experience at that store! I must say that I love Zegna, Cucinelli and Loro Piana the most because you must command the fabric before you can command the artistry that comes from it. When you are in this type of store you don’t need a salesperson to suggest and prod, you simply need to be told how the layout is conceived and «where are the coats in my size.» The young man who helped me was courteous and attentive, slightly less knowledgeable about the product line than myself but nevertheless a plus to my first experience at this store chock full of goodies. There is a sale going on and I will find a way to get that grey peak lapel suit I tried on. I could tell that the clothing was taken from other locations carrying Zegna. They had a good sampling of everything they make. One thing I did miss was the Zegna offering of underwear and sleepwear… That reminds me, I need to call and see if they have the new v-​neck undershirts in the shiny new cotton.

Well, I’m now updating my review now that the store is actually open.
First off, I’d like to say that the clothes are absolutely fabulous. You just reach out and touch the materials, and you can tell they are really really high quality.
Also, I thoroughly enjoyed my shopping experience there. The salespeople were friendly, and engaging — not snotty at all, unlike some SF stores. They made me feel welcome.
The downside? It would seem like Zegna clothing doesn’t exactly fit my frame. I’m 6.0, 175, and even their slimmest line (the silver label) seemed to really billow on me. And to me, it wasn’t just the shirts that were squarish, the sweaters, and the suits were that way as well, which was surprising to me coming from a euro clothing company. I was expecting a slimmer fit. I suppose there’s always tailoring…
Also, the shirts and ties tend to be a bit more conservative — nothing super flashy, but still super elegant.
To sum it, good clothes. $$$ clothes. good store. Bad fit for me.

These days I love Zegna almost as much as I love Armani. If you didn’t already know, Armani’s white label Le Collezione, sold in department stores (not in Armani boutiques), is co-​manufactured by Zegna.
Z Zegna is the younger line, and Zegna Sport for sportswear, which I like. I have a visor from them, as well as a cool little gym pouch that contains a shirt and shorts. Great stuff!
Nice to see Zegna in Palo Alto, as the only other store is on Rodeo Drive.
Opens Oct. 21, 2008. They finally opened on Nov. 8!