Boss Hugo Boss

Roman is hands down the BEST at what he does! He is very much so, fashion forward and has an amazing eye for fashion. I’ve been very fortunate to have worked with Roman for over 7 years and even though he’s moved locations I will make the drive to see him! Best of the best! Enough said! Go see him for all your suiting needs!

Very professional customer service! They are all very helpful in providing ideas and make sure you look darn good in your suit as if you come out from a GQ magazine! Ask the salesman for tips on how to fold your handkerchief, ties and bow ties, you will be impressed. :)

Joshua was exceedingly helpful, not only finding shirts in the store I would like, but also going out of his way to track down a Boss shirt I had lost years ago. That specific shirt was not sold at the Palo Alto store, but Joshua was able to get it from another location, and bring it back to the Palo Alto store for me to purchase.

I recently visited Hugo Boss to purchase a suit for my upcoming wedding. I had the goal of buying a nice suit for once, and not some cheapo at Men’s Wearhouse or elsewhere. Having struck out at the Hugo Boss at Valley Fair in Santa Clara, I didn’t have high expectations for the store at Stanford Mall. That particular store had said they would follow up, but they took far too long to do so.
Daniel G totally came through.
Being that I’m not a tiny guy and that I’m short, sizing for me isn’t simple. Daniel went above and beyond to locate and bring in a couple suits in different sizes. He kept me up to date on the status of things via text, and made it easy for me to schedule times to stop by when needed. He and the others there worked closely with me to get things measured right, provided great advice and were really patient with me. Daniel even followed up several weeks after to make sure things went ok!
I’m not really knowledgeable with suits and higher end wear in stores like this — I’m a t-​shirt/​jeans kinda guy that works in tech. However, Daniel made things really easy and I was really happy with how things turned out.
I did have some minor, additional adjustments made to the suit by a tailor, but this was of no fault to Hugo Boss/​Daniel. Again, given my odd sizes, I wanted to have things a little bit more tweaked than the Hugo Boss tailor provides.
I felt great on my wedding day, and I couldn’t be happier with the suit. I’ve already worn it to another event since then and can’t wait to bring it out again.
Thanks Daniel!

My husband and I recently went to Hugo Boss at Stanford Shopping Center looking for a shirt and tie for an upcoming event. We were immediately greeted and offered help. Expecting pressured sales (ugh), I responded with, «just browsing.» The salesperson, Daniel, offered us water and made conversation with us as we considered some tie options. I was pleasantly surprised with Daniel’s approach as my husband browsed. He was incredibly patient, really listened to both my husband’s and my preferences and responded with knowledgeable and great suggestions based on what my husband liked and ended up putting a gorgeous ensemble. Although we didn’t purchase anything on this visit, only because I still haven’t purchased my dress, which we want to somewhat coordinate with the suit, we loved our experience. Daniel made notes of our favorite pieces and we plan to return to Daniel once I have a dress. I was just very pleasantly surprised by how no pressure and informative Daniel was. This is the kind of customer service I wish existed in other places!

Very disappointing service. No one greeted me in the store even though I had eye contact with a sales associate. I felt totally ignored. I asked for help with a jacket and they were so rude and told me we don’t have anything like that in a very unfriendly way. I had much better service in Hugo Boss Valley Fair.

My husband had owned one Hugo Boss suit before (which he’d purchased at Nordstrom). When it came time to purchase a suit for our wedding, we decided to go straight to the source and visit the Hugo Boss store, as my husband is 6’8 and has a difficult time finding a good fit.
Daniel, our salesperson, was incredibly patient, a fantastic listener and eager to please. He had impeccable manners and always made conversation with me while my fiancé (at the time) tried on suits. He also was fantastic about helping us find something that we both liked, as we came in with different ideas of what the perfect suit looked like.
His informative, patient, no pressure approach was perfect for us and we ended up buying two suits from him! He followed up throughout our decision making process and when we came to pick up the suits before the wedding, had a hand written card and wedding gift for us. We were so touched by his incredible service and the experience at Hugo Boss. We will definitely be returning and specifically to Daniel!

Great service. Brahim Zerguini and everyone at this location consistently delivers top notch customer service. I can get a suit anywhere, but it’s the high level of service that makes me come back.

Great service! Roman really went the extra mile for me, and when I dropped in on his day off, Esther picked up right where he left off.
Highly recommended.

Amazing. Esther was simply amazing — she went around to so many different stores in the bay area just to find us the right tuxedo shoes, right accessories, right shirts and right tuxedo for my husband on the day of our wedding.
Not only that, but when we sent my sister-​in-​law and her husband for to find another suit, she was more than happy to make them feel as comfortable as she did for us. No pressure, it was a completely relaxing experience.
Not only that, she sent us a very sweet card after our wedding ceremony to congratulate our marriage. Not many people do that! It was a thoughtful gesture and really touched the both of us. If ever in need of a suit, we will be sure to visit her and Hugo Boss once again.

This Boss Hugo Boss location is perfect! The employees here are really knowledgeable and help find outfits that look good on almost anyone.
The suits here are second to none– definitely invest in one even if they seem a little pricey. They will last a while!
Shout out to Roman– he is my go to associate when ever I need additional exquisite Hugo Boss merchandise.

Picked up a tie for my husband for Christmas (he’s a huge fan of Hugo Boss apparel … I mean, who isn’t right??). The sales associate who helped me (Roman, I think his name was) was extremely helpful and patient. He helped me find the perfect tie for my man!
I’ll be back to get some more goodies for my husband in the near future! It’s nice to see Hugo finally at Stanford Mall!

The staff here was quite professional and very fashionable. I needed some new clothing for some upcoming business meetings for which I really wanted to dress to impress. The staff at Hugo here at the Stanford Mall went above and beyond and really helped me feel comfortable during my shopping experience.
This is definitely my new place to get all my clothing (I’ve never had an issue with the build quality of any previous Hugo purchases).